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GE WCVH6600HWW Front loading Washer

by Regretting this purchase
(Utah)

This washer is a DISASTER!! I've had this washer for a year and a half and have already had it repaired so many times I have lost count. It becomes unbalanced on just about every load. Washing anything slightly heavy, like bath towels, is a nightmare because the bumping and thumping of the unbalanced load shakes my whole house. I have had a GE authorized repairman out to fix this problem more than once. It never gets resolved. The thing just is not engineered properly.


As for cleaning, the washer is average at best. To really get things clean you have to use the heavy wash cycle that takes 2 hours. Yeah, 2 HOURS.

This machine has also shredded some items of clothing. (Don't ask me how a washer shreds clothing, I can't figure it out and neither could the repairman.) With this machine and its matching dryer, lint and pet hair are there to stay. Don't make the same mistake I did and buy this poorly engineered washing machine.



Comments for GE WCVH6600HWW Front loading Washer

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Jul 04, 2017
Rating
starstarstarstarstar 		Hazard!!! NEW
by: Anonymous

My GE Model WCVH6800J1WW is now sitting outside until it can be carted away. It filled the house up with dark grey plumes of smoke. I no longer trust it in the house.

I've checked for a recall on this model and can't find one yet There sure are a lot of complaints.
Mar 04, 2017
Rating
star 		NEVER AGAIN NEW
by: Anonymous

Do Not buy and warn Everyone you can about this G.E.sham. The front load washer I purchased WASN'T cheap a G.E.Profile,is COMPLETE JUNK and G.E.does anything to Evade any responsibility. Same problem as most posted, violent vibration spinning on high speed,wet clothing,smoke,bellows shredding, ect. This washer has also been minimally used. I'd put a lower rating if there was one.
Jan 08, 2017
Rating
starstarstar 		Hunk of junk NEW
by: Holly

Piece. of. junk.!!! Leaks, walks, bangs, leaks some more!!! So frustrated
Jan 08, 2017
Rating
starstarstar 		Frastrated GE front loader owner NEW
by: Holly

We have had ALL of the same problems with our poorly designed GE front loader!!! So frustrating!!! I am trying to diagnose yet another leak!!! GRRR
Aug 06, 2016
Rating
starstarstarstarstar 		Load of Crap NEW
by: Anonymous

Worst washer ever! From day one it's been a disaster... The noise, the shaking, cloths coming out smelly and takes forever to complete one load! Anyone know if this POS is recalled? It's dangerous.
Jul 10, 2016
Rating
star 		POS NEW
by: Anonymous

Ditto on everything in these comments. What a waste of money on this piece of crap!
Jul 09, 2016
Rating
star 		GE Adora Bearings NEW
by: Anonymous

GE adora purchased from Home depot in 2013 is now 3 years old and we have just been told the bearings are going and it will cost upwards of $500 to fix. Screw that this washer is a POS! We had problems from the get go with it not spinning out heavier loads and now this. Not fixing just replacing. The sales person said they wont even sell GE because of all the service calls and that GE discontinued the model but not recalling it so no help from them. Do not buy GE! FYI electrolux is also made by GE.
May 26, 2016
Rating
starstarstarstarstar 		The $300 Admiral is a far better washer than the GE NEW
by: Anonymous

This was my post from 4/2015. It's a year later and the $300 Admiral washer from Home Depot is still running perfectly.

"Apr 13, 2015
Replaced my crappy GE washer... NEW
by: Anonymous

Last summer our craptastic GE washer finally died and we replaced it with the $300 Admiral from Home Depot and after about a year it's obvious that this cheap little washer (top loader) does a better job than the craptastic GE front loader. We wasted so much $ on the GE that I can't believe it.

My advice to those of you who still have this washing machine is to cut your losses and replace it with a cheap, basic top loader that simply works. The $300 Admiral washer will wash or king size comforter with no issues at all.

We still have the GE Adora dryer that came with the washer as a matched set and I've replaced all bearings, bushings, pulley and shaft and the next time it breaks down, it will also be replaced.

Needless to say, we will NEVER buy a GE product again, EVER!"
May 26, 2016
Rating
star 		Awful piece of junk. GE is out of it's mind NEW
by: Lorne Caplan

The agitation is violent and I've had multiple appliance maintenance service calls to no effect. It got to the point that one of the hooks holding the drum up broke. We changed the hook, remounted it and the violent shaking continued until the rubber was burning and ripped round the drum (seal). Finally, the bearings and seal in the back broke and now it's just a piece of scrap metal.

This model and likely all GE's are garbage. Yes, I'm making that statement which is absolute, but given that GE never gave a hoot about my multiple calls, I need not hold anything back.

Stay far away from any GE appliance. They're out of the business now anyways and just licensing their name.
Feb 12, 2016
Rating
starstarstarstarstar 		Recall Needed!!! NEW
by: Anonymous

Our wcvh6600 is doing the same thing! Filling up with smoke! In fact, one of our clothing items was burned! Called GE and they said nothing was wrong! But the smoke continues to fill! I do not understand why this model is not included in the recall when it's obviously the exact same problem! GE has definitely disappointed me and I do not see us EVER purchasing another GE product of any sort again! They clearly admitted something was wrong by recalling different models with the same problem!!!!!
Jan 16, 2016
Rating
starstarstarstarstar 		Me again, took the damn thing apart. NEW
by: DrFixit

Okay if your clothes stink, it because a bunch of crud has built up on the back of the basket and the only way to get at it is to disassemble the machine then it would take a wire brush to clean it. there is no cleaner that I know of that could clean up that mess since most of it is above the water line, up to and including the center of the basket. The crud is on the nylon case too. The bad news is that the "spider" shaft mount on the back of the metal basket is made of some cheap alloy that corrodes and has broken. My bearings were fine but now I need a whole $600+ basket because they don't sell the alloy part separately. Other manufacturers do sell them for theirs. It helps to have a friend that has an appliance repairman for a friend. otherwise I would have had to an outer case with new bearings $400 and a basket $600 plus labor. my math comes up with well over the cost of a new machine and you can bet it won't be even remotely related to a GE product. never again GE. Where's the lawyers, not enough money in washing machine class actions?
Jan 11, 2016
Rating
starstarstarstarstar 		almost worst machine ever. NEW
by: DrFixit

We used to have a Maytag agitated top loader like Mom's, the worst thing ever was to change a drive belt. Not a difficult job once every 15 years or so. Now I've got a GE (used to be a valued name in appliances. It shakes rattles and smokes to say nothing of destroying our expensive sheets, blankets and clothes with ragged cuts in them until I replaced the boot with the "new style" now a year later and I'm ready to kick it to the curb and get a nice top loader if they will let me examine the mechanical parts first and it will not be a GE, I have good luck with Kenmore, I'd get a Maytag but their HE front loader wash actually worse than the GE and $1500 went to the dump. Now I need to buy a $400 tub plus $170 service call which is more than a good washer should cost to begin with. Never again GE, Shame on your greed and no recall.
Jan 06, 2016
Rating
star 		Total junk NEW
by: Anonymous

Replaced the pulley so many times because the nylon nut loosens and then warps the pulley. We replaced so many parts that I feel like a GE repairman. I have learned so much about the odds and ends of this junk that I am ready to take out the counter that I built over it and get a top load machine, but never GE. Right now I am faced with the belt actually cutting a path through the plastic tub. It is so over.
Dec 12, 2015
Rating
star 		going back to top loading machine NEW
by: Anonymous

We've had this machine for 7 years and it's never worked well from day one. Off balance with light loads. Can't stand the thumping noise. A piece of the rubber gasket has torn off now. Laundry is never really clean with funny smell. It takes forever to do the wash. Complete waste of time and money. Will be going back to a mechanical top loading machine.
Dec 09, 2015
Rating
starstarstarstarstar 		Front loader sucks NEW
by: Anonymous

I've had my front loader in my basement for over a year hoping with all whom have same issue there would be a recall I mean I did put a load of cash in there pocket for it to break and smoke my house out and give me headaches for 2 years that's all it lasted this is out of hand a piece of crap making they should be ashamed of themselves
Dec 07, 2015
Rating
starstarstarstarstar 		GE Adora GHDVH626H1WW NEW
by: G-Daddy

My wife was so pleased with her new purchase (approx 6 years ago). Two young boys meant a lot of laundry, so she looked forward to larger loads, less dry time etc. Well, the door gasket/seal leaked, a little, within mere weeks then ultimately failed. The tear in the left wall was so severe I figured there was no way it would be covered under warranty, must have been our doing, so I just had it replaced quickly by my tech. We could never do small loads, half loads or anything short of a full basket without the machine dancing across the basement floor. I levelled it weekly, if not more, to no avail. Drum contents typically had to be balanced by hand, usually with similarly poor results. The noise was always so bad it caused my son to have seizures, so we had to pile the laundry up for days on end until we found time around his school attendance. Just recently our own smoke show started, I inspected the seal (which had been shredded on the inside), found the drum was unstable so knew the bearing was going, then priced my replacement parts out at over $350...with a wait time to order the half tub unit in. No thanks, no more, never a good machine to begin with, not a brand I will support in any way/shape/form again.
Nov 29, 2015
Rating
star 		Piece of crap washer NEW
by: Anonymous

My 4 year old GE front loading washer is a piece of crap. It gets off balance even with light loads. Today I had a set of sheets and three normal size towels and during the last part of spin cycle it goes nuts making noises and when I got to the machine I could smell burned rubber. When I opened door smoke rolled out of tub area. I am done with front loaders. My first front loader was a Samsung and it was no better. I love my front loading dryer. I've never had any problems. I'm done with front loading machines. I will be buying a top loader.
Nov 18, 2015
Rating
starstarstarstarstar 		Same here looking for answers NEW
by: Anonymous

Had mine about 4 years and having the same problem. Can not wash towels with out a loud bumping and it shakes my house. I hate it. i have tried everything. Also the door is heavy and cracked the first year. Cant wait to get a new washer. Anyone have any tipe i can try ?
Nov 10, 2015
Rating
starstarstarstarstar 		Piece of junk!!! NEW
by: Anonymous

I am in the exact situation as all the other post. Impossible to level/balance the machine. Smoke, burning rubber, moldy smelling clothes, loud,and will not drain properly. Thought we invested in appliance that would last, GE blames everything except their junk. I will hand wash before I purchase another GE machine.
Oct 11, 2015
Rating
star 		i concur! this machine is the pits! NEW
by: Anonymous

ditto! our machine just started smoking and making a horrific noise, which is saying a lot because it usually makes an obnoxious amount of noise, takes two hours to cycle and towels are still wet.This load that caused the smoking was a very lightweight mattress covering and two pillow cases..this machine should be recalled!~
Oct 03, 2015
Rating
star 		Bad investment NEW
by: Anonymous

I bought this machine from Lowes and a week after having it they had to replace it. I have had it a couple of years and it shakes so hard and bangs. I even paid for an expensive piece of matting to go under the washer to balance it. Helped some but the drum is loose and shaking and smoke came out of the inside. How can we get this recalled???
Sep 27, 2015
Rating
starstarstarstarstar 		NIghtmare NEW
by: Anonymous

I hate this washing machine. It went crazy loud on the spinning cycle and then smoke filled the house. I am not impressed and will never buy this brand again :-(
Aug 14, 2015
Rating
starstar 		possible to fix?? NEW
by: Anonymous

I am having the same troubles with my 6 year old front loader. Just started with the loud spin and smoking with the burnt rubber smell. Called GE after seeing that this is a common complaint and also after seeing the recall notice for the similar machine. Customer service at GE was very friendly, sent out a tech at their expense to check it out -- 10 days after I called. the repair guy was here maybe 10 minutes. Turned on the spin, claimed to not hear the loud noise coming from the machine. His determination was that the problem was a result of a tiny drip of water coming out the front -- I damaged the front gasket with a pants button and now it has a slow drip. He stated that the drip was running down into the motor causing the problems. I questioned why this would result in a loud noise and burnt rubber smell during spin. He muttered something about having been doing this for 25 years and left.
My question -- could this even possibly be correct? What is the problem and is it fixable by my dear handy husband? Anyone had any luck with repairs?
Jul 27, 2015
Rating
starstarstarstarstar 		GE front load washer NEW
by: Anonymous

GE front load washers are a piece of CRAP !!!!!!!
Jul 23, 2015
Rating
star 		SUCKS big time !!! NEW
by: Anonymous

SUCKS big time !!! Will not drain towel loads. Sometimes regular loads will not drain. Heavy bumping during spin cycle. Undrained water rots Rubber door ring, can not be cleaned. Stagnate undrained water smells laundry room up. To really clean garments the machine takes over 2 hrs. per load. Occasionally unknown dark marks come on clean clothes. USES TOO MUCH WATER FOR SINGLE WASH.

GE WHDVH 660HBB.
Jun 28, 2015
Rating
starstarstarstarstar 		please don't mistake like I did NEW
by: Anonymous

Totally agree , as a matter of fact, I am standing in front of my GE washing machine right now, crying because it just stopped all the sudden I can't open the door to get clothes out to bring to laundry mat. Have to go back to work tomorrow. Cry out loud
Jun 24, 2015
Rating
starstar 		Sadly the same experience as other posters NEW
by: Anonymous

6 years old and never happy with it.
I purchased on brand reputation.
Goes out of balance all the time and takes forever to complete it's cycle as a result. Cannot handle dense items such as bath mats or beach towels which hold a lot of water... as this causes the washer to bang and rattle and bounce around. I'll put up with it until it croaks and won't be buying another GE washer. I do have to say this isn't my general experience with GE products which tend to be pretty good......washers I guess.... not so much!
May 31, 2015
Rating
starstarstarstarstar 		GE frontload vibrating problem NEW
by: Lee

Same problem with me front load washer is 5/6 years old. At first I thought it was just because loads were not balanced but it self balances so it says. Now it finally bangs and vibrates with black smoke with any type of load. WCVH6800j1WW. I really thought it would last a lot longer... I wish GE would realize the problem and put it under a recall...
May 24, 2015
Rating
star 		Terrible machine, do not buy NEW
by: Anonymous

Our 8 yr old GE front loader was often off balance and would rock like crazy when any towels or heavy item inside. Came downstairs the other day to the smoke detector going off and smoke filling my basement. Burning rubber/plastic smell and clothes stunk of burn as well. Fire hazard, and piece of junk. Would not recommend at all!!!
Apr 13, 2015
Rating
starstarstarstarstar 		Replaced my crappy GE washer... NEW
by: Anonymous

Last summer our craptastic GE washer finally died and we replaced it with the $300 Admiral from Home Depot and after about a year it's obvious that this cheap little washer (top loader) does a better job than the craptastic GE front loader. We wasted so much $ on the GE that I can't believe it.

My advice to those of you who still have this washing machine is to cut your losses and replace it with a cheap, basic top loader that simply works. The $300 Admiral washer will wash or king size comforter with no issues at all.

We still have the GE Adora dryer that came with the washer as a matched set and I've replaced all bearings, bushings, pulley and shaft and the next time it breaks down, it will also be replaced.

Needless to say, we will NEVER buy a GE product again, EVER!
Apr 13, 2015
Rating
star 		worst washer ever NEW
by: Anonymous

I agree with all of the previous reviews. From the 1st day I purchased this washer (6 yrs ago)it has jumped around and been off balance no matter what the load size or how many times we've tried to level it. We even put rubber no slip mats under it thinking that would help...NOPE! Then just this week I experienced the "apache helicopter" sound and ridiculous amounts of smoke coming from the washer. So glad I was home or who knows what would have happened. I will never purchase a GE again. The salesperson at our local appliance center didn't recommend GE either.
Mar 16, 2015
Rating
star 		GE WCVH6400JWW Front Loading Washer NEW
by: Anonymous

Hello Smartbuyer1, —



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Our first GE washer bought 6 years ago. We hardly we use it. On March 11, 2015 during the final 2 minutes spin, makes loud noise like an Apache Helicopter. Smoke filled laundry room. I opened the machine to unload clothes, laundry machine basket filled with smoke from burnt rubber. It seems like the basket rubbed the rubber gasket during the high RPM and there are some pieces of burnt rubber by the lid. It also vibrate and dance that damaged the matching dryer on the side with deep scratch. I researched online for possible cause, majority says by repairmen that rear bearing is bad and could be the shaft. It can be repaired but the cost is too much. Recommend to buy new one. You think that if you paid OVER A THOUSAND WORHT OF A MACHINE, SHOULD LAST AT LEAST 10 YEARS SPECIALY IF WE HARDLY USE IT? Replaced today 3/15/2015 but not GE.



Feb 01, 2015
Rating
starstarstarstarstar 		GE WCVH6800J1WW NEW
by: Wesley D

My washer has the some problem as everyone else's, the spider shaft is broken. Does anyone have a replacement part number or suggestion for a place to buy the spider shaft assembly?
Jan 26, 2015
Rating
star 		POS!! NEW
by: Anonymous

My washer is 7yrs old & bounced/banged itself until smoke filled my house. I hit the off button & when I opened the door smoke came barreling out along with strips of the front seal.
Belt & motor are in tact so there is definitely a major malfunction somewhere! I am scared of a fire so I just bought an LG top loader.
NO MORE GE PRODUCTS FOR ME what a waste & hazard-beware.
Jan 04, 2015
Rating
starstarstarstarstar 		Burning rubber smoke NEW
by: Mike Li

GE Adora front loader washer: mine is about 7 years old and we bought it from Home Depot. It has the same heavy load problem with severe rubber burning smell. Can't buy these GE appliances any more! Very disappointed!
Nov 23, 2014
Rating
star 		Junk, Junk, Junk NEW
by: Anonymous

I am just adding one more to the huge pile of dissatisfied customers.

The Drive Pulley that engages the Drive Belt that spins the drum is made of soft alloy. The center of the pulley will just flare under normal washer operation and then the Pulley will start wobbling on the drum axis. Then the washer starts to "dance" across the room.

Of course it will stop wobbling! That is when the Drive Belt falls off the pulley... This will be the 6th time I fix this, $150 in parts alone!

If the engineer that designed this great piece of "modern appliance" could please stand up so that we can throw him in the Spin Cycle... Oh wait, that will not do any damage cause the darn thing no longer spins!
Nov 21, 2014
Rating
starstarstarstarstar 		Complete garbage NEW
by: Daryn

I have a front load washer, GCVH6600HGG. 6 years old and it has bounced around the whole time. I recently smelled burning plastic and went downstairs to a smoke filled laundry room. I have young kids and do not appreciate a fire hazard in the house. These should be recalled! The spider assembly on the back of the drum broke and you cannot buy that particular part. Instead they want you to buy the whole drum for over $4oo... to fix a junky fire hazard! I will never buy another GE product again.
Nov 20, 2014
Rating
star 		JUNK NEW
by: Anonymous

Worst purchase we've ever made. I will NEVER buy another GE product again. EVER. Does it bounce? Hell yes. Bounces around so much it bangs the dryer away from our vent. Just junk.
Nov 20, 2014
Rating
star 		Dances the Samba Every Other Time NEW
by: Anonymous

Absolutely agree with all other comments. This machine gets out of balance almost constantly, and the rubber gasket has gotten nasty with mould, despite our wiping it down, leaving the soap tray open to drain, and leaving the door open to air out after every load. Would I buy another front loader or GE washer?? NEVER AGAIN!
Nov 19, 2014
Rating
starstarstarstarstar 		Same Smoking & Shaking NEW
by: Nicki

Hi y'all. My GE washer is doing the same thing; loud noise, shaking, smoking. I've been reading a bit online and it seems to be the rubber gasket on the door that needs to be replaced. I just called GE customer relations. The associate was polite and willing to send a technician out at no charge to me. However, I know what the problem is so I don't really need a tech to tell me. GE doesn't cover the cost of labor or parts. Despite everyone here complaining of the same issue, there is no recall and the associate denied this is a reoccurring problem. So I urge y'all to call and complain. Maybe they'll recall them and we'll all be put out of our washing machine misery? 1-800-386-1215.
Nov 18, 2014
Rating
starstarstarstarstar 		GESucks NEW
by: Allan

My GE washing machine SUCKS
The company tells me not enough cloths then too heavy a load then too many towels on and on with no resolution. The unit sucks and the management of GE should talk to me but won't. They are too afraid to learn of the challenges dealing with disrespectful customer ( I do not provide) service and a lousy product.
See a pattern?????
Go purchase another name brand....the Bosch is a great product......talk to a repair person.
Nov 12, 2014
Rating
starstarstarstarstar 		attention Ge NEW
by: Anonymous

My husband and I are senior citizens and we purchased ge washer wcvh6600hww ,we are on a fixed income and need this washer replaced,it is the worst appliance we have ever owned
Nov 12, 2014
Rating
starstarstarstarstar 		attention Ge NEW
by: Anonymous

My husband and I are senior citizens and we purchased ge washer wcvh6600hww ,we are on a fixed income and need this washer replaced,it is the worst appliance we have ever owned
Oct 03, 2014
Rating
starstarstarstarstar 		Same Issues NEW
by: Anonymous

I've had mine for 6 years and my warranty just expired. GE has been out numerous times for leaking and replacing the rubber ring in the front of the washer. They always say it is a different problem so they don't have to replace it for free. It is now bouncing all over my laundry room during the wash and spin cycle. I hate this product and will never buy a front loader washer (GE) ever again!
Sep 27, 2014
Rating
starstarstarstarstar 		Front loader sucks NEW
by: Anonymous

I called GE about all the issues they paid for guy to come out n say it's a fire hazard then said well the piece alone is 1700 so GE said we will discount a new washer UHM I just purchased a few years ago I'm single 4 kids I can't just jump to go spend another 900 on a washer they need to recall these
Sep 27, 2014
Rating
starstarstarstarstar 		GE washer NEW
by: Anonymous

I have owned this same washing machine for 5 years now and nothing but problems with it slamming! The same repairman gives us a different diagnoses every time he comes here because he is getting paid to show up and make us think he knows what he is talking about! Fix the darn thing GE! Admit your product is a piece of crap and replace this expensive pile of noise!
Sep 26, 2014
Rating
starstarstarstarstar 		Angry NEW
by: Anonymous

My washer is having the same issue. Model number WCVH6600HBB. we have tried to level it since we had it, thought it was us. Now the smoke situation . It is awful. No GE washers for us
Sep 26, 2014
Rating
starstarstarstarstar 		Angry NEW
by: Anonymous

My washer is having the same issue. Model number WCVH6600HBB. we have tried to level it since we had it, thought it was us. Now the smoke situation . It is awful. No GE washers for us
Sep 08, 2014
Rating
starstarstarstarstar 		Daughter yelled basement is on fire and alarm going off NEW
by: Anonymous

No flames yet, thank God. But thick steamy smoke and burning rubber smell. Smoke pouring out of back of machine and into basement. Smoke filled the washer. Immediately we killed circuit breaker and got out extinguisher in case of flames. We opened all windows. Things slowly subsided and ultimately we found a two foot long piece of burned rubber gasket in with a medium towel load (like four towels!) My son found it came from front seal around drum which has lots of burn marks. GE needs to recall!! Thank goodness for our alarm. Inside was very hot.
Sep 02, 2014
Rating
starstarstarstarstar 		cause of unbalance NEW
by: Anonymous

similar problems with smoking and imbalance. It appears that the PH of water and detergent corroded the aluminum spindle on the back of the drum. Can't buy the part without buying the drum which costs $400 excluding labor. model whdvh660hww.
Aug 21, 2014
Rating
starstarstarstarstar 		Ge front loader washing machine NEW
by: Anonymous

Let's see the ge front loader loud beyond any washer should be. Lately I'll take out light color clothes and there's brown dots all over them that btw does not come out at all... Clothes ruined... Now my basement was full of smoke thought there was something on fire ran unplugged washer as it only had 1 minute left... My clothes smell horrible if smoke and the inside if washer was extremely hot... I bought this thinking good buy 4 kids will last me so I saved for the washer and dryer... Oh did I mention it leaks water out the door and is rusting and water I believe out the bottom this is the worst single mom I don't have this kind if money to spend very upset
Aug 21, 2014
Rating
starstarstarstarstar 		Ge front loader washing machine NEW
by: Anonymous

Let's see the ge front loader loud beyond any washer should be. Lately I'll take out light color clothes and there's brown dots all over them that btw does not come out at all... Clothes ruined... Now my basement was full of smoke thought there was something on fire ran unplugged washer as it only had 1 minute left... My clothes smell horrible if smoke and the inside if washer was extremely hot... I bought this thinking good buy 4 kids will last me so I saved for the washer and dryer... Oh did I mention it leaks water out the door and is rusting and water I believe out the bottom this is the worst single mom I don't have this kind if money to spend very upset
Aug 21, 2014
Rating
starstarstarstarstar 		Ge front loader washing machine NEW
by: Anonymous

Let's see the ge front loader loud beyond any washer should be. Lately I'll take out light color clothes and there's brown dots all over them that btw does not come out at all... Clothes ruined... Now my basement was full of smoke thought there was something on fire ran unplugged washer as it only had 1 minute left... My clothes smell horrible if smoke and the inside if washer was extremely hot... I bought this thinking good buy 4 kids will last me so I saved for the washer and dryer... Oh did I mention it leaks water out the door and is rusting and water I believe out the bottom this is the worst single mom I don't have this kind if money to spend very upset
Aug 19, 2014
Rating
star 		JUNK!!! NEW
by: Janek

This washer is complete garbage.
Bearing gone, front seal smokes burnt rubber.
long cycle...

:-(
Aug 18, 2014
Rating
star 		GE Front Load Worst Washer EVER NEW
by: Anonymous

I bought GE Front Load Washer WCVH6800J0MS and the matching dryer along with an entire kitchen of GE Appliances (fridge, dishwasher, microwave, dual oven range) when we remodeled our kitchen and laundry rooms in 2008. Apparently we spent $9K on garbage as every item has had some sort of problems beginning at 6 months.
I sold perfectly good Maytag Washer and dryer for pennies to have "matching stainless appliances"
This washer is the worst washer I've ever had or seen at family or friends. It takes 3 hours to wash even a small load of bath towels as it constantly out of balance.
Aug 11, 2014
Rating
starstarstarstarstar 		Big disappointment NEW
by: Rob

Highly Disappointed with the wash machine. It is a very poor design. I am having the Same issues as everyone else. Front seal went bad about a year ago so I replaced it. Now the bearing went bad causing the drum to rub the seal causing smoke and a burnt rubber smell. There are chunks of burnt rubber now in the drum. This probably is a fire hazard. After reading all these complaints I have become disheartened with GE. Unfortunately I will not be purchasing there products any longer. It is not a lemon, it is a design and engineering flaw, that is what worry's me. Quality control is out the window.
Aug 09, 2014
Rating
starstarstarstarstar 		Disaster NEW
by: Anonymous

Wow glad to know it's not just me. This thing is a pile! Everything posted has happened to me. Recall this unit GE
Aug 09, 2014
Rating
starstarstarstarstar 		Disaster NEW
by: Anonymous

Wow glad to know it's not just me. This thing is a pile! Everything posted has happened to me. Recall this unit GE
Aug 02, 2014
Rating
starstarstarstarstar 		piece of crap NEW
by: Angry Customer

I hate this washer, and G.E. service. A lot of B.S. and my time wasted. Maybe we should take our complaints to the local news.
Jul 16, 2014
Rating
star 		Same ol Same ol NEW
by: Charlie

Well same issue as everyone else washer will become unbalanced easily. I've replaced the door gasket 1x. Now the darn thing is smoking like it's on fire. I called GE and even though it's 7 years old they are waving the Tech Fee. The whole customer service department has been helpful which it could be easy to blow me off because of the age. I still think you spend that much money on an item it should last more than 7 years. I am grateful for the help they are offering I would still consider buying another GE because of it.
May 21, 2014
Rating
starstarstarstarstar 		smoking NEW
by: Anonymous

I am done with this washer! I swear it almost caught fire! I've had it for 5/6 yrs. Always a problem: balance, shaking, noise, rubber seal, filled my house with smoke and oh, don't forget the awful mildew situation that I try so hard to keep out of there..
May 21, 2014
Rating
starstarstarstarstar 		smoking NEW
by: Anonymous

I am done with this washer! I swear it almost caught fire! I've had it for 5/6 yrs. Always a problem: balance, shaking, noise, rubber seal, filled my house with smoke and oh, don't forget the awful mildew situation that I try so hard to keep out of there..
May 21, 2014
Rating
starstarstarstarstar 		smoking NEW
by: Anonymous

I am done with this washer! I swear it almost caught fire! I've had it for 5/6 yrs. Always a problem: balance, shaking, noise, rubber seal, filled my house with smoke and oh, don't forget the awful mildew situation that I try so hard to keep out of there..
May 10, 2014
Rating
starstarstarstarstar 		GE Front Loading Washer NEW
by: Frustrated

Interesting because I am trying to find someone to come and get the machine as scrap metal and I will give it away, found this site. I thought it was just me with this washing machine nightmare! I absolutely agree this was the worst washing machine ever, caused me so many problems in the last 5 years. Will never by GE only because their customer service was terrible. At least other manufacturers want to keep your business, but GE did not come to bat. Had to by a new machine right away and went to Home Depot (I'm from Ontario), bought the new LG Top Loader just came in this month, MRP is about $1250 and got it for $736 as they will match any internet or manufacturer's price and beat that price by 10%

Thanks for the info, suddenly I don't feel so guilty for getting rid of a 5-year old machine that cost us a lot of money (down the drain).
May 07, 2014
Rating
starstarstarstarstar 		Update... NEW
by: Anonymous

In August 2012, I wrote:

"Our GE washer WHDVH660HWW nightmare...
by: Anonymous

In the 5-6 years we've owned this GE front loading washing machine, we have had numerous issues develop. The washer cannot be leveled so that it doesn't rock and walk across the floor when spinning. The washer actually destroyed the laundry tub and the cabinet is now torn at the corners from the frenetic and spastic movements it makes when spinning. Clothes don't get very clean, some loads don't spin, so the clothes come out soaking wet. The door seal leaks and rust is forming on the front lower section of the cabinet. The control panel shorts out and the bleach dispenser is a joke, as soon as you pour the bleach in, it drains directly on the clothes, ruining them. We have always used the HE detergent and a GE service person told us "this washer has serious issues", and we've lived with it this long, but not for much longer as it's failing to run at all now. What a ripoff at $1000!!! We'll never buy a GE product again! "

Well, last night the rusty, noisy GE washer died... We hauled it out of the house and we'll replace it ASAP and we'll look at any other manufacturer's products EXCEPT GE! We will never buy a GE product again as long as we live.

The GE Adora dryer started making horrible noises last fall, so I replaced the 3 front bushings, pulley, rear bearing and pulley ($80 for the parts) and everything was nice and quiet again, but the noises started again a few weeks. Needless to say, I will not be replacing the parts again... I'll replace the GE Adora dryer, too. GE makes the most craptastic consumer products ever and we will not be ripped off again!
Mar 30, 2014
Rating
star 		GE WCVH6600HWW Front loading Washer NEW
by: Anonymous

White smoke comes out during the last couple of minutes of the spin cycle. I can also hear the spin cycle at the other side of my house. Maybe GE will do something before someone gets hurts or dies from this fire hazard.
Mar 29, 2014
Rating
star 		Front Loading NEW
by: Daniel

Like all the other issues everyone has states on the GE Front loading washer. You would think for the money, it would last a long time. I called GE Today and they were no help at all. My front loader smoked and caused the fire alarms to go off. I called GE and they were not helpful at all. Will be my last GE appliance ever!!
Mar 29, 2014
Rating
star 		Front Loading NEW
by: Daniel

Like all the other issues everyone has states on the GE Front loading washer. You would think for the money, it would last a long time. I called GE Today and they were no help at all. My front loader smoked and caused the fire alarms to go off. I called GE and they were not helpful at all. Will be my last GE appliance ever!!
Mar 28, 2014
Rating
starstarstarstarstar 		more china junk NEW
by: gordon in pa

There is no need to repeat the flaw this washer has, it seems everthing now days is made t o be thrown away not fixed and is made under a false belief of quality by a big name company that sold out to some chinese crapmaster, where do we go now? How I wish we would boycott china and go back to the 50'S
Feb 26, 2014
Rating
starstarstarstarstar 		It's a boat anchor! NEW
by: Anonymous

G.E. technician came to the house to asses my problem at a cost of $89. He spun the drum by hand and agreed that the drum is broken in the rear and the cost to fix exceeds the purchase cost of the machine. Took my money and left! BAD customer service due to the fact that G.E. knows this machine is a lemon! Also, he tried to talk me into buying another G.E. machine over other ones with much better performance and far less complaints by trying to give me a $50 voucher towards my next G.E. purchase!! I think this is why this country is struggling in manufacturing/customer service. Just send it overseas.
Feb 23, 2014
Rating
starstarstarstarstar 		Same problems as y'all NEW
by: Anonymous

You would think that a company that makes jet engines for Boeing commercial aircraft could make a simple washing machine. I feel lucky that my problems are recent after eight years of ownership. Although, the machine never really cleaned that well. (Smelly clothes from the start!) Calling G.E. tomorrow for service call/estimate, but certain repair cost will exceed value due to price of new bearing.
Feb 09, 2014
Rating
starstarstarstarstar 		Vibrations problem solved NEW
by: Anonymous

Well the machine had give us problems for a long time. It would sound like an apache helicopter, would get off balanced. Then the other day the very heavy counter weight on the top of the tub ripped off leaving a hole about the size of a racket ball in the top of the tub. This made a loud sound as the heavy weight landed in the bottom of the machine. As the machine continued to spin I noticed how quite it was. So after using some JB weld to repair the hole in the top I tried a load and the machine worked better than ever! Now after 10 loads of wash the machine is running and spinning like you would expect it to. So you may want to try and remove the top counter weight on the tub of yours and run a load and see if it works for you. It worked for me.
Jan 29, 2014
Rating
starstarstarstarstar 		Never again NEW
by: Anonymous

Horrible! Replace the seal twice and today the washer was smoking so bad it set off the alarms. It's only three years old. Piece of crap
Jan 29, 2014
Rating
starstarstarstarstar 		Never again NEW
by: Anonymous

Horrible! Replace the seal twice and today the washer was smoking so bad it set off the alarms. It's only three years old. Piece of crap
Jan 23, 2014
Rating
starstarstarstarstar 		After 5 years I have to get a new washer NEW
by: Anonymous

Just had the GE repairman come to check on my washing machine. Making a lot of noise in the spin cycle and emitting white smoke.

Was told the bearings are shot and it will cost about $1700 to repair. He said I should just buy a new one (GE will give me up to $100 towards a new washer -- big deal)!

He said this model seems to have this problem when it's about 4-5 years old. What a rip off. Will have to go and buy a new washing machine this weekend. There's a lot of other complaints about this model it seems but GE doesn't seem to care. Will never buy another GE product.
Jan 19, 2014
Rating
starstarstarstarstar 		wasted money NEW
by: Anonymous

this washmachine I just bought last week the door doesnt open and it wrote ERR2 I use it only 5 times and it is not working.
Jan 19, 2014
Rating
starstarstarstarstar 		wasted money NEW
by: Anonymous

this washmachine I just bought last week the door doesnt open and it wrote ERR2 I use it only 5 times and it is not working.
Jan 03, 2014
Rating
starstarstarstarstar 		This washing machine terrible NEW
by: Paul from PA

My washer also vibrates and sounds like Apache helicopter in my basement. Problem is bad design. Pulley is cast Aluminum and drum shaft is solid steel - I guess designed to save money and/or designed to fail. You would think GE would admit this and make good on bad design. No more GE for me. To replace drum shaft would cost about 1/2 to 3/4 of what I paid for washing machine. Will be looking at how drum is connected to motor shaft for next machine.


Dec 23, 2013
Rating
starstarstarstarstar 		love it but problems
by: arizonaowner

After reading the other comments I too have had these issues with my washer. I must say I cannot complain. Our front loader has been a great washer! I have put king size comforters, rugs, towels and clothes through this machine with little to no problems until now. All products have their idiosyncrasy. This forum was helpful to identify what is wrong with my washer. Thank you to all who posted a comment.
Dec 16, 2013
Rating
star 		Fustrated!!!!
by: Anonymous

This washer is now on my front lawn!!! I bought this washer 5 years ago. Within the first year, there was recall due to a fire hazard. The technician fixed it. Then the seal around the door broke, again still under warranty so it was replaced. Seal went again a year later, replaced it at a cost of $750 including labor. 2 years later, seal goes again( it actually looks like it melted) and all the water leaks from my main floor through the ceiling into the basement, ruining ceilings and flooring on both levels. Will never own another GE front load washer again.
Nov 28, 2013
Rating
starstarstarstarstar 		Front loading washer GE machine
by: Benjamin ( Canada )

I read so many bad comments ,but in fact this product is just a great unii. It could be a defect directly from the assembly firm. Someone must have slept on the job,,,,When I changed the driving belt I realised that the main puley attached to the drum .was loose. I would say 2 or 3 mm lose. I just had to tighten the main bolt and the unit was quiet 100%. Since we had this unit it was always noisy, This explains the dissatisfaction of most complains coming from ignorant people. I am wondering why these people want to destroy G.E. reputaion.

Nov 15, 2013
Rating
star 		piece of crap
by: pierre m ,quebec

every thing what people write is true ,my washer got it all ,today my full bathroom had white smoke in it ,thx ge you lost another customer
Oct 04, 2013
Rating
star 		Model# WCVH6600H1MS
by: Thomas

WE CAN DITTO ALL THE COMMENTS ON THIS PAGE!!!
PLEASE GE DO SOME THING ABOUT ALL THE BAD WASHING MACHINES. AS YOU CAN TELL THERE IS A SERIOUS PROBLEM. SEEMS THE ENGINEERS WITH GE COULD TAKE A LOOK AT THIS PROBLEM. PLEASE ADVISE WHERE WE CAN GET A REFUND. WILL GLADY DELIVER FREE OF CHARGE!
Aug 09, 2013
Rating
starstarstarstarstar 		WOW! total junk!
by: Anonymous

I came upon this page because I am so frustrated with this washer! I can't believe that there are sooo many people with the same problem!First it started with clothes being soaked. Then it got really loud during the spin cycle and smoking...repair guy has been out twice with no resolve trip # 3 is next week. I have requested a new tech. I may just be getting a new washer but I feel GE owes me my repair money back (at least)!
This washer SUCKS!!!!! I too will NEVER by a GE product again!
Jul 31, 2013
Rating
star 		What a piece of &%$#
by: Bryan

I purchased our washer in August of 2008 and it has been a problem since day one. its goes off balance every time we use. I will never purchase another GE product
Jul 10, 2013
Rating
star 		Smoking machine!
by: Anonymous

I purchased GE front loader in Feb 07 and have only had the usual unbalanced, wet heavy loads every once in a while, until last night, loud banging noises..so I paused it and opened the door and out came the smoke, smelled like burning rubber.. Called the GE service# 800-386-1215 and was transferred to consumer relations..my model # was not included in recall, but they are waiving the diagnosis fee to have a technician come out and see what the problem is. Depending on what it is, I was told they would work with me on cost, because a washing machine should not be smoking, right? I hope this all ends in a low cost or no cost fix and things will be all right in my laundry room again! Fingers crossed!
Jul 10, 2013
Rating
star 		Help us to recall GE WCVH Washers!
by: Jim Lucas

We are not alone - there are many complaints online about these GE front loading washers billowing with smoke during the spin cycle.

Please sign this petition to help this recall effort! Thanks :)

http://www.thepetitionsite.com/739/633/604/recall-ge-wcvh-front-loading-washing-machines-due-to-smoking-fire-hazard/
Jul 09, 2013
Rating
star 		Junk
by: Anonymous

Same problems as everyone else. Unbalanced loads, constant mildew. Sad to see a formerly great American company sell this garbage.
Jul 09, 2013
Rating
star 		GE washer smoking up the house
by: Robert Jones

I bought this machine about 6 years ago I was washing a load of clothes in it sound like an airliner crash in the neighborhood I ran outside to see what happend ran
Back in the house and the house was filled with smoke and the bearing in the back of the unit had the failed and I've got to say even after the 6 years warranty way out GE is sending a repairman out to my house to identify the problem now whether he fixes it or not I don't know. I'll keep you in my Twitter account posted
Jul 09, 2013
Rating
star 		WCVH
by: Tim S

Same here! smokes and jumps around. No one at GE seems to care. The other model got a recall but not the wCvh. Put all GE appliances in new house and have already replaced microwave, the frige has defrost issues causing freezer section to melt. Thought I even bought the better models. GE NEVER AGAIN.

Class action ??? I'm in!!!
Jul 02, 2013
Rating
starstarstarstarstar 		ge service
by: Anonymous


Ge agreed to come and look at mine that was smoking. Turns out it was one of the welds on the drum. They are sending out the parts and covering the costs for repairs. The unit is 4 years old and they are bending over backwards to help. Call them
Jun 02, 2013
Rating
star 		GE sells products that could kill you!!!
by: Anonymous

This machine does not deserve even one star - GE should be sanctioned for such a deplorable ,life threatening product. I would join a class action law suit in a minute!! So many complaints -( i was so aggravated that I almost didn't post one)but perhaps we can prevent someone from becoming yet another victim ....
GE has issues with many of its appliances . Like this washer some have known risks of fire. That being said- i feel fortunate to only have experienced a monetary loss and not a death or loss of our home. I also own a GE profile refrigerator that has a known issue with its mother board. GE failed to contact the consumers but did notify technicians of the faulty part. I will NEVER purchase another GE product again. Hopefully GE will get the message where it is heard the most- in their profit and sales..and reputation. This is a company no longer concerned with people, product quality or ethics. Shame on them!
Apr 18, 2013
Rating
starstarstar 		ge front loader wcvh6800j2ww
by: joe rostyne

this washer sucks since purchased 2010, serviced several times, now of course after the manuft/warranty the inner tub rear tub bearing andpulley,,,are shot!

the service man checked it out after a $100 visit,then quirtly calledthe following day saying it will be $1400.00 to repair
Apr 13, 2013
Rating
star 		WCVH6600H1MS Smoke / Fire
by: Mark L

I am a GE employee from another one of their businesses. I purchased this front loader about 4 years ago. Well today, it smoked, and caused a small fire inside the unit. Checked everything out, motor and belt, but looked OK. It appears that rear bearing heated up, caused unit to smoke, and caused lint/paper inside of unit to catch fire. I agree with all of you. GE front loaders are a piece of SH#IT. GE is only focusing on profits, and not quality. GE appliance CEO, along with Jeff Immelt should be fired. But by who, the hand pick board? Getting rid of this piece of crap, and buying an LG. The LG is about twice the cost of my GE unit with my GE employee discount. As you can see, I am now not loyal to the products for the company which i work for. GE = CRAP
Apr 08, 2013
Rating
star 		Awful Machine
by: Anonymous

HATE HATE HATE this machine - purchased home with this machine already in it. Spin cycle works occasionally, however, whenever I wash anything a little heavy - like towels, the machine runs for a couple hours and never spins the water off. GE's solution - pull the wet towels out, ring out the excess water and then put them back in to spin?!!?!? That's your solution??? That's not how a person should have to do laundry!!! Now the thing sounds like an airplane taking off whenever it's in the spin cycle. Refuse to pay $90 to have GE out to look at it (only available during the week?? thanks a lot - I, like the rest of the world, work during those hours). Just bought an LG top loader from Home Depot and can't wait to smash this machine to bits.
Mar 24, 2013
Rating
star 		One star too many
by: Anonymous

Bought a new house with this machine in it. What apiece of junk. Glad we found this site before paying to get it fixed. We will sell it for the scrap metal. Smoke alarm going off, soggy clothes (have to run the additional spin and drain cycle), smoked clothes, more than two pairs of jeans makes it smoke and bang, same as everyone else's complaints.
Mar 16, 2013
Rating
star 		DESIGN TO BRAKE
by: Anonymous

problem with smoke comming out is because most of the times spider rak on inner basket assembly craks [bad materials]you have to take apart the whole mashine and replace the part [aprox 350buks]
once spider is broken spining is unbalanced and the drum goes to close to plastik tube and burns it.DEFINITLY NOT GERMAN TECHNOLOGY.
AMERICAN B.S.
Mar 16, 2013
Rating
star 		GE front-load washer-WCVH6600HWW
by: Michelle

GE has lost their quality reputation. Our washer is only 5 years old (outside of its 3year service warranty we purchased).
The past year we've had problems with loud spinning action, stomping, walking, smoke, burning smell on clothes and cracking sounds. There has been mold growing on the rubber door gasket that is difficult to remove and occasionally the washer shreds our clothing- not sure how this happens! We paid a service tech to come out. He said our bearing needs to be replaced, and recommended getting a new machine since the parts/ labor to repair our washer would run about $500-600. We are leary to buy another GE, but like owning American and energy-efficient products. We hoped we could find a durable product to last 10-15 years. Any suggestions?
Mar 16, 2013
Rating
star 		meat skoker
by: Anonymous

We have our set for little over 5 yrs ,never had any problems with the dryer but the washer took a long time to balance load and spin out the clothes,and bounce at time but now its change into a 747 airplane and smoked the all lundry room, GE washer are poorly design , never again will I buy a GE . Before I retire my washer I entend to film it in action and posted on youtube show people what a $1100.00 GE washer is really worth .
p"s I FORGET WE OWN THE RECALL MODEL GBVH5..... THE ONE THAT COULD OF SHOCK US DEAD OR BURNED OUR HOUSE DOWN.
Feb 08, 2013
Rating
star 		Worst washing machine ever!!!!
by: Anonymous

We bought this washer/dryer pair barely four years ago and have already sunk money into having several things replaced (gasket, pedestal feet) and now, the darn thing has started SMOKING!!! I'm afraid it will catch my house on fire! The rocking and shaking from any heavy load has ruined my wood floor and scraped up the wall and the side of my dryer. Also, even though I leave the door open after every load, the MOLD growing in the gasket is utterly disgusting. I had another machine prior to this pair for almost 20 years ... this is ridiculous! GE owes us for these pieces of crap!!!
Feb 07, 2013
Rating
starstarstar 		call GE customer service
by: Anonymous

I posted on this site on Sept 21st, 2012..since then I was able to work with GE's customer relations department. After many back and forth calls and emails and a few visits from different technicians, they were able to ship/set up me the newest model for $400 - with a 5 year warranty. They stated the new model's tub is designed differently, so the cracking should never happen. And in the directions, it states HE detergent is required, not recommended as in the old washer's directions. Non HE could create increased corrosion rate - they said...
Feb 07, 2013
Rating
star 		Worst washer ever wcvh6600hww
by: Anonymous

Worst washer ever. I've had this washer for 5 years. I should have returned it the minute I got it. Endless problems - not draining, loud noises and now smoke. My husband to it apart and tub is cracked. Never buy GE again.
Feb 07, 2013
Rating
star 		ge front load junk
by: hayf

Same as everyone else. Paid alot of money for the pair. Dryer works good but the washer doesn't spin without walking all over. Towels still soaked. Sounds like Van Halen was playing drums down stairs when on spin cycle. POS !!!!
Feb 07, 2013
Rating
star 		GE Front Loading Washer Slamming Dryer
by: Anonymous

I have the same problem as everyone else. I am tired of balancing this washer, just to see it slamming my dryer on the next load. No matter how many times I rearrange the clothes in the washer, it still slams the dryer or the sink. Putting it on a lower spin speed does no good, either. I even try putting myself between the washer and dryer to stop the noise. Crazy!! This GE company is not the same as GE a generation ago.
Feb 07, 2013
Rating
star 		New house, new GE appliances=HUGE EXPENSES!!!
by: Beyond disgust with GE all together!!

It amazes me that GE has not gotten the message on these machines!! I am on my 4th machine, and happy that this one has lasted a couple of years without issues (really sad to be happy with that). The first three did all of the above that everyone else's did. A friend got the top if the line machine and had none of those problems that I thought maybe that would make a difference even though that shouldn't, but rather list change options. After weeks of fighting with GE, repair man out so many times he recognized my address and phone number on work orders, emails to GE from me with video of machine doing its song and dance, emails from business where I bought all appliances, and having a very unfriendly conversation with representative, we settled on deal that I would get upgraded machine and pay the difference. Honestly I have not had any probs since, until now. The fabric softener drains, but the flushing water is left. Not sure what to do with it all. As with many other people I know, I get sick of having to clean all of that out all of the time because of mold and odors. My mom has a sears (kenmore) set and hasn't had a drop of trouble and never has the "front loader" odor.
On another note, problems with oven and dish washer too!!
Jan 29, 2013
Rating
star 		Rip Off
by: Anonymous

Same problems as all all of the others. What a disappointing and expensive mistake.
Jan 07, 2013
Rating
star 		A huge mistabke
by: Louisville Mimi

Many loads off balance and machine thumps and bumps and is hard to control.

Mold has developed in rubber part that fits around inside of door. Very disgusting and very hard to clean.

GE should recall this appliance and offer customers a fair replacement deal. Otherwise, I will not be purchasing GE applicances in the future.

I also have a GE dryer and a GE refrigerator which sucks big time.
Jan 06, 2013
Rating
star 		piece of junk is a polite way of saying it
by: james hayes

off balance everyload.i mean this thing walks across the floor its so bad. dont clean good either.just a real piece of junk.im a building contractor and i will not recommend ge products to no one.ge should recall this model.at least they can show there customers there trying to make it right. they have a recall on one model that catchs fire
Jan 06, 2013
Rating
star 		Junk
by: Anonymous

Let me just say that I wish I saw these posts before I bought our GE products. My washier is now smoking and I'm almost out of my warranty period. It will get covered but I am concerned that even after the repairs to this "Known Issue" that I can't leave the house with this ticking time bomb on. I don't want my house to burn down! I knew I should have bought the LG models but tried to buy an american product with a company and name I trusted. Trusted being the key word. I will never by anything made by GE ever again. Buyer beware!
Jan 06, 2013
Rating
star 		add me to the list
by: Anonymous

of very unhappy GE customers. Before purchasing my washing machine (2 yrs. ago) I consulted, as I always do, Consumer Reports. Am I ever disappointed, no, more than that: I am furious that I can't wash bath mats or other 'heavier' items. Contacted GE customer service but I am not holding out much hope of getting a satisfactory answer. I should never have gone the more energy efficient way, my 33 yr. old Maytag did so well - sigh.
Jan 01, 2013
Rating
star 		Here's my 2 cents
by: Anonymous

Like the rest of you we bought the GE upright washer and dryer. Same experiences with the washer NOT just walking across the floor on spin, more like a violent stomp dance. I remember being out in the backyard when we first got the washer and it did it's dance...I hear the banging so loud against the walls and floor (upper floor laundry room) I came running in the house to see what in the world was going on. Also, like many of you I experienced the nastiest Customer Service representatives on the phone with GE (who NEVER heard of any other customers with similar complaints to mine). I first repairman who came out told me I was using the "wrong" type of laundry soap!!! so after trying every known brand on the market and going thru 3 more repair men, I finally realized that GE was fully aware of the problem and could care less. It's dollars and sense to them (ie. Ford Pinto) So, I now live with that fact and am resolved to NEVER buy another GE product again. Life is lessons learned unfortunately.
Dec 26, 2012
Rating
star 		I have had this for five years
by: Anonymous

We have a problem with the machine spinning, or pausing half way through the cycle and not finishing out the wash cycle. I have gotten it fixed multiple times. I cleaned out the filter, and hoped that would repair it, but the stupid thing still will not spin. We purchased both the washing machine and dryer. Dryer seems to work great, but not the front loader.. I know a lot of people who swear by front loaders, but apparently they don't have this one. There is also a lot of reviews that talk about this same machine smoking. That's scary! I almost always check reviews on items before purchasing, not sure why we didn't on this.
Dec 19, 2012
Rating
star 		GE Adora-washer
by: Stay away from the Adora

You would think ge would have realized they were selling a lemon for a washing machine.
Don't they test their product before they sell it?
Very disapointed to say the least.
Our machine has cleaned its last load after only 5 years.
They don't build them like they used to. This is for a reason. So you have to buy a new one sooner.
I have to end by saying the Adora is a piece of sh**!!!!!!!
Dec 10, 2012
Rating
star 		part of the herd !
by: AM

Like everyone on here, same old story, but with a twist. I can not even find my model # anywhere. It is WBVH6240FWM. Which I have confirmed many times thinking maybe I wrote it down wrong. The last 2 letters are the issue. It even says on my paperwork FWW not FWM. Even GE claims they only recocnize it as another series. Mine has been broken for 6 months. I go to my daughters house or a friend . Since I am only 2 people in the ohuse and one is out of town alot. I use to only use it maybe 1 load every week or 2. So I did not use it heavily and often. I am going to try my luck with GE service one more time due to all of your letters to see where I can get with them to help out. Wish me lick. AM
Nov 27, 2012
Rating
star 		regret my purchase of GE front loader
by: Anonymous

The stabilizing weight fell off this front loading washer. The plastic casing surrounding the drum completely cracked. This unit is less than 4 years old. So incredibly disappointed. Will have to pay GE $100 for repairman to come out and tell me it's too expensive to fix. It's already been recalled for wiring safety issues. Garbage product.
Nov 25, 2012
Rating
star 		Worst POS Ever
by: Anonymous B

Model #WCVH6600HGG - I have had my GE Profile front loader for just about 5 years now. From the beginning it would not spin towels properly. GE service came and replaced the shocks (I think that's what it was) and it worked better for a couple of months, but quickly degenerated back to the POS it has always been. Last w/e I tried to wash a load of towels and simply could not get it to spin the water out - it thrashed and banged and clanged - so I ended up taking them to my neighbor and they were spun in 10 minutes flat (she has a Whirlpool Duet). I brought them back to dry in my dryer, which fortunately does work. I cannot wash blankets or bathroom rugs in this washer (must take them to a laundromat, not what I planned when purchasing a set that was almost $2k).

I have never been so disappointed in a company or a product in my entire life. Like most folks on here I have no interest in ever purchasing another GE product. I did call an appliance store and they suggested that I have the washer removed from the pedestal before purchasing a new (NON GE) set. I hate to spend the money on having it removed from the pedestal when I suspect it is just going to do the same thing again. Honestly, I would like to take it out in an empty field and shoot it full of lead.

Re the mold issue - you must leave the door open to a front load washer so it can dry out. I also take the detergent tray out after I'm finished washing so it and the area in which it fits can dry. So I have not had a mold problem (I learned this on a previous front loader set - one that actually worked - also a Whirlpool Duet).

I agree with all the other comments about this product being a defective design and I think a class action suit against GE is a great idea. I had hoped to learn that GE has improved their products after all the problems with mine, but it appears they continue to produce nothing but crap. At this point, I don't know what brand I DO trust as all I want to do is to be able to wash my clothes.

Obviously if GE does read this site they care nothing for their current customers or potential ones. I, for one, will advise everyone I know to never purchase another GE product.
Oct 30, 2012
Rating
star 		Smoke coming out
by: Anonymous

WCVH6600HWW Front loading Washer
So far I have had to replace my GE oven (would not hold correct temp) and now this front loading washer. The repair man was here today on a recall of the GE dishwasher. Could it be I got the lemon of all of my appliances when I moved into a new house 5 years ago.
The repair man said the part that went bad on the washer --spins the cylinder and it is very common on any brand of front load washer that this breaks.
Like my house filled up with smoke and this is a common thing?? What if I had left the house! If it is so common why are they not making a stronger part?????? He told us it was not worth him fixing it that we could buy a new one for the cost of repairs. Are GE appliances only lasting 5 years? My thoughts were on the cost that it would be a 10 year purchase.
I am going back to a top loader washer and believe me it will not be a GE..
Oct 30, 2012
Rating
star 		ge washer
by: Anjimonymous

we bought a ge frontload washer and its been junk eversince we got it we are verry discusted with ge prod.
Oct 30, 2012
Rating
star 		Got to meet some nice firemen last night
by: Anonymous

For the past 5 years, our washer has been annoying but not scary. Yes, sometimes we have to re-spin clothes multiple times because they're soaking wet (usually towels). Sometimes the washer thunks so loud that it wakes the dead. These things I could live with. But having the smoke detector go off and the fire department summoned do not leave me feeling good about this washing machine. Fortunately no damage was done (the clothes were fine) but I'll be buying a new washer and it won't be made by GE.
Oct 24, 2012
Rating
starstarstarstarstar 		Smoke coming out
by: Anonymous

WCVH6600HWW Front loading Washer
So far I have had to replace my GE oven (would not hold correct temp) and now this front loading washer. The repair man was here today on a recall of the GE dishwasher. Could it be I got the lemon of all of my appliances when I moved into a new house 5 years ago.
The repair man said the part that went bad on the washer --spins the cylinder and it is very common on any brand of front load washer that this breaks.
Like my house filled up with smoke and this is a common thing?? What if I had left the house! If it is so common why are they not making a stronger part?????? He told us it was not worth him fixing it that we could buy a new one for the cost of repairs. Are GE appliances only lasting 5 years? My thoughts were on the cost that it would be a 10 year purchase.
I am going back to a top loader washer and believe me it will not be a GE..
Oct 23, 2012
Rating
star 		WCVH6800 JWW-WASHER
by: Anonymous

My HE washer is a joke purchased it on June 13, 2011 and it is so noisy during the rinse cycle it is unreal. Sounds like the barrel is going to just drop out of it. My clothes always stink they never smell clean at all it is very sad. I have used the wash tub cycle and this does not help at all. I called customer service and they said your warranty is up. It is 1 1/2 years old. I only wash for my husband and I and our washer is crap all ready. I had my top loader for over 8 years and washed laundry all the time with a family of 5 this just makes no sense at all. It was a government push to have these energy effecient washers and so they just threw the junk together and sold it.....Thanks GE
Oct 23, 2012
Rating
star 		Disappointed
by: Andrea

We owned a GE front loader for just over three years and the drum in the machine is already broken causing me to have to travel almost 60 miles to wash my clothes by my sister's house. How disappointed I am with this purchase, you cannot imagine. And when the local technician came, he almost already knew what the problem was. And here's the downright funny (for want of a better word) part. He told me to replace it is $5 less than to purchase a brand new machine. Tell me, where the hell has consumerism gone? To think that a purchase this significant and expensive can be annihilated in less than three years is abominable. The dryer works fine, but the washer used to leave my clothes smelly and I totally agree with all the comments that it never washed the clothes clean. When I rented I had a top loader and we never had a problem with it for over six years. My sister's top loader washes much cleaner and faster than the so called "high efficiency"...that's a laugh) GE front loader. i WISH I COULD GET MY MONEY BACK FOR THE PURCHASE BECAUSE IN THE BAHAMAS, WE OFTEN PAY ALMOST THREE TIMES THE PRICE AS THE SAME ITEMS IN THE US!
Oct 17, 2012
Rating
star 		Replacemed the shocks still shakes so bad it turned over my trailer house
by: Anonymous

Biggest rip off ever. The service guy from Cooks Appliances in Nixa, MO charged us $500 to replace the shocks, no estimate before hand as promised just said pay now. Then it made no difference and he said it was our floor in a newer all brick city code built house, yeah right. The machine still wouldn't drain after he left and I got online and found out how to clean the drain filter and that fixed that part. The thing is beating a hole in the wall of my house right now. I finally stopped using the ge and bought a Frigidaire Affinity and it quit 5 days after the one year warranty ran out so I had to drag the ge back in and hook it up so we'd have half ass clean clothes. All these damn appliance stores don't even carry a top loader anymore. The idiot sales people tell you that are not energy efficient and they waste water by actually cleaning your clothes. BS you can tell me that front loaders save anything when they only last a year and take 2 plus hours to do a load of laundry, yeah that's better for the environment than the ones that lasted 30 years. General Electric and Frigidaire should be ashamed of themselves for not standing behind their products. While am bitching Don't ever buy Progressive Insurance you pay your premiums and then you have a claim and the deny you. They cost me my $208,000 SeaRay Boat and now I have file bankruptcy for the loan to Bank of America. If there is another country to live in some please tell me because this one is in the toilet!
Sep 29, 2012
Rating
star 		garbage!
by: Anonymous

I finally decided to look under the panels of my POS GE washer model #wcvh6600hww and while i was seaching for parts and info i stumbled upon this thread. i agree, it has never been right, wont level, leaks. arghhhhhhhhhh!!!!!!!
Sep 29, 2012
Rating
star 		GE Top Loader no better
by: Anonymous

We've had the GE Profile High Efficiency Top Load washer for less than 2 years, and the problems are similar to what others have noted. All clothes smell like mold and the washer shakes violently during spin cycles. There is a class action suit in NJ filed against GE for mold problems. Anyone know how to join this?
Sep 29, 2012
Rating
star 		ge front load wbvh6240hww
by: Anonymous

terrible washer never would balance, walked all over the floor, now smells like smoke. dont buy a GE what ever you do!!!!
Sep 21, 2012
Rating
starstarstarstar 		Smoke and mold
by: Anonymous

I have the same issue as most others commenting about -after 6 years it has been a good machine but I would think it would last longer. Technician came out for $99.95 and told me what I knew already - they rear 'spider' internally holding the basket has corroded and cracked - causing smoke and heavy vibrations/noise during high rev spin cycle. Smoke ruined one wash of clothes..Technician said it will cost about $500 to fix (replace tub).

Called the customer relations and they would send tub and free seal (moldy) for $225 but the warranty would last 1 year instead of 5 year if i went the $500 route...decisions...
I mentioned this is not much relief and said next washer I buy will not be GE..

poor design IMHO...

Sep 14, 2012
Rating
star 		????
by: Bonnie

What was the make and model of your machine Anonymous from September 13th?
Sep 13, 2012
Rating
star 		Pile of junk!!!!!!! Bought in 2011...
by: Anonymous

I actually got my info from Consumer Report ... Which I'm so disappointed in the magazine I cancelled my subscription!

I've had mine just over a year and I'm looking for a new top loader ( with an agitator). If I could pick it up I would have thrown it out my huge window !!!!!

I can't stand the clunking because it can't stay balanced.... I actually bolted it to 2 pieces of plywood by strapping it down to the wood...

If it cleaned the clothes I could tolerate the racket, but as I said I'm looking for a new one!! Who can you trust?

Aug 28, 2012
Rating
star 		Follow up to August 3, 2012 comments
by: Bonnie

I contacted GE Customer Service and told them of my problem with their front loading washing machine. They agreed to dispatch a service technician and wave the diagnosis fee. The technician came to my home today took off the top panel of the washer, performed a visual inspection, tightened up some bolts, turned on the machine and ran a diagnostic which reported no error codes. Additionally, he removed the front panel below the washer door and cleaned out the filter. He believes the smoke was a result of the washer being off balance during the spin cycle causing the drum to rub against the rubber gasket around the door. I had already purchased a highly rated LG stackable washer/dryer set but at least I now know the GE set is safe and in working order and can donate them to a charitable organization. They may not be the best but I'm sure that someone who doesn't have a washer/dryer will appreciate them, noise, dancing and all.
Aug 28, 2012
Rating
star 		Our GE washer WHDVH660HWW nightmare...
by: Anonymous

In the 5-6 years we've owned this GE front loading washing machine, we have had numerous issues develop. The washer cannot be leveled so that it doesn't rock and walk across the floor when spinning. The washer actually destroyed the laundry tub and the cabinet is now torn at the corners from the frenetic and spastic movements it makes when spinning. Clothes don't get very clean, some loads don't spin, so the clothes come out soaking wet. The door seal leaks and rust is forming on the front lower section of the cabinet. The control panel shorts out and the bleach dispenser is a joke, as soon as you pour the bleach in, it drains directly on the clothes, ruining them. We have always used the HE detergent and a GE service person told us "this washer has serious issues", and we've lived with it this long, but not for much longer as it's failing to run at all now. What a ripoff at $1000!!! We'll never buy a GE product again!

Aug 10, 2012
Rating
starstarstarstarstar 		GE WBVH624HWW Fixed for FREE
by: Josh

I'm am so excited, we have had the smoking problem with super noisy spin cycle for over a year now. The GE repair man came out today and quoted $550 to repair washer because they have to replace basket. I called 800-386-1215 GE Customer Service and the lady said she would have washer repaired for FREE!! My dryer was also squeaking, it was going to be $350 to repair...she said they would repair that for FREE too! These units are about 5 years old so I could not believe GE was going to help me. I asked if the $79 repair man fee could be reimbursed and she said yes. We also have the option of buying new similiar units for $1,134 installed, (retail $2,899) if we have any future problems. I am shocked at such GREAT CUSTOMER SERVICE!!!
Aug 03, 2012
Rating
star 		It should be recalled!!!!
by: Bonnie

I moved into my brand new model home in December 2010 and it was equipped with all new appliances. The GE front loading washing machine model number WCVH6600HWW2 and dryer, model number DCVH660EH1WW came with the house. The washing machine has been a problem since day one. It's always off balance, struts across the floor, could wake the dead during the spin cycle, and filled the house with smoke during operation yesterday. I've never been happy with its performance and now it's just frightening and unsafe to use. I went on the internet to see what I could learn about this model and couldn't find anything positive. I learned that GE front Loading washing machines that have model numbers beginning with WBVH5 have been recalled due to " fire and shock hazards to consumers." From the reviews I'm reading from other customers, it appears that this model fits the description of the other model that has been recalled. I'm game for joining a class action law suit. How do I file?
Jul 17, 2012
Rating
star 		GE equals crap
by: Anonymous

I have had my front loader for 6 years. First it was the mold on the front gasket, then it was the weight in the bottom was unbalanced and now it sounds like it is going to tear down the house during the spin cycle and the drum fills with smoke. Smells nasty more times than not. Very disappointed and I hate that I am going to have to buy a new washer.
Jul 17, 2012
Rating
star 		Model WCVH6600HWW WORST WASHER-Junk!
by: Don from Spokane

We had this washer for 3 years and just replaced it with a new Samsung Efficient Top Loader with a feature called VRT (vibration reduction technology). Just got it today.
Our Model WCVH6600HWW GE was a pile of garbage. It would vibrate so much we thought it was going to walk out of the laundry room...I mean it was scary the way it shook. It took very little for it to become "out of balance"....we even put some vibration dampners from Lowes under the legs...helped a little, but when it went wild, there was no stopping this piece of garbage. I'd never buy a GE washer again. I don't even want to Craigslist it, because I wouldn't want to sell this to anyone. So far, with a couple of loads, the Samsung Top loader is nice and smooth.......I'll keep my fingers crossed.
The GE was crap, crap, crap......
Jun 02, 2012
Rating
star 		$ 800.00 -GE Junk
by: Marques

Everything everyone says about the front loader washer is true because it is definitely a piece of junk. No matter what you wash in it the machine walks and bangs like no tommorrow. I would gladly swap this new washer for my old Maytag top loader which was 20 years old when we decided to buy the GE front loader and had spent $800.00 to boot. The many times we had a serviceman out to repair this machine we were told a different excuse as to why it acted the way it did each time they came. GE must produce an excuse book for their repairmen so the same lie isn't used more then once. This will be the last GE product that I'll ever own.
Jun 02, 2012
Rating
star 		GE Junk
by: Anonymous

This was our first front load washer, and will be our last!!! What a piece of SH#TE!!! Never had any problems with a top load washer. Who ever heard of washing your clothes and having them come out smelling disgusting. That has only happened when you left a load in the washer to long on the top load. The front load vibrates way too much and what's up with the cycle time that keeps increasing??? Energy saver my arsh!!! Never again. But for you that have the stench problem use Purex (he), that has been the best at getting rid of the gross smell.
Jun 02, 2012
Rating
star 		GE Front Load Washer
by: Anonymous

Is anyone interested in launching a class action lawsuit against GE for this piece of crap washing machine? My water bill has gone up!! since I bought it in 2009 since it takes 2 - 3 hours to do a "large" load. And that isn't 14 pairs of jeans, that is like one pair of jeans and a few t-shirts. Anything larger (like 1/3 of the machine full of clothes) and the thing bangs and bounces. We have had the recall fixed (the smoking fire wire), so hopefully that won't be an issue. I am in Canada, but I think a class action lawsuit, even just to get our money back to buy a decent washer would be a great idea.
May 21, 2012
Rating
star 		1 Star Is Way Too Many !!
by: Anonymous

This washer is terrible. I have had nearly every problem mentioned in the other posts. It started chewing up clothes only a few months after we got it. Under Armour and similar athletic clothing are it's favorites. It can't manage to spin one out of ten loads dry the first time around. I have changed detergents over and over, disgusted at their inability to remove smells from my laundry. Finally I realized it was the machine, and now I just do the best I can by adding febreeze or whatever. It bangs and slams during every load, regardless of size. I refuse to call anymore repair people, especially anyone connected to GE since they have been unable to help and have even acted "shocked" when I have told them about the various problems. I am shopping for a top loader and it will definitely not be a GE!!
May 20, 2012
Rating
star 		Horrible Machine!
by: Linda Love

This is our first front loading washer and will be our last. We purchased this because I use to work in a laundry which had all front loading washers. Those washers had very little problems. My mistake was not buying the same brand as the laundry had.

This GE front load washer can not handle a load of four towels or eight towels. It does not matter how many towels I put in the washer it just can not spin them out with out us having to readjust the placement of the towels several times during the wash cycle. I have the same problem when trying to wash jackets, sweaters, blankets, bedspreads and rugs.
This machine does not clean clothes properly and they come out with stains on them which they did not have when they went in.
This is the worse investment I ever made. I can not believe there is not a class action suit against GE.
I would not recommend anyone purchase this machine or any other GE product.
May 16, 2012
Rating
starstarstarstarstar 		GE Adora Front Load Washer Junk
by: Mike

This washer is loud, smelly and needs a second repair. It is the worst appliance I have ever owned and was not cheep. GE should be ashamed.
May 14, 2012
Rating
starstarstarstarstar 		For this seeing smoke...
by: Anonymous

Slightly different model number than the title but very similar washer

GE Recalls Front Load Washers Due to Fire and Shock Hazards

http://www.cpsc.gov/cpscpub/prerel/prhtml10/10259.html
May 13, 2012
Rating
starstarstarstarstar 		GE Washer a piece of junk
by: Ron

Had this washer less than 4 years and got the same problem. It is loud on spin cycle and then starts to smoke. Repairman out multiple times and he finally told us the tub needed replaced at a costg of $500+. Ths is the last GE applicance I will own. I am in favor of joining a class action suit.
Apr 28, 2012
Rating
star 		Zero Stars for this Washer
by: Anonymous

This is my 2nd front loader and wish I had my OLD Fridgedaire (?) front loader back as it was far superior in almost every way except that once a load began there was no stopping it.

Where to start....shortest wash time setting is 36 minutes - it's a lie. I've tried putting few clothes in & even clean clothes in and never had a load be only 36 minutes. Always at least 50 minutes.

Shakes so badly every time it's used that it has to be pushed back into place.

Becomes off balance if ANYTHING somewhat heavy is washed, i.e.: cotton...

The seal leaks - has leaked since the first week

The bleach dispencer just pours bleach in on dry clothes

The detergent dispenser just pours detergent straight in so it leaks out the seal

I've had a serviceman out before the first year was up because the motor burned out and asked about all the other problems and the poor service man said it's running the way it's been made to run and shrugged and gave an apologetic smile.
Apr 21, 2012
Rating
star 		Donating it
by: Sucker

We've had it for almost four years and it's always had a mold problem. Also, it's cost us HUNDREDS of dollars in torn clothing--typically shirt sleeves, but also other areas, such as the bottom hems of shirts, and even in the middle some times. Yesterday was the last straw--it shredded the sleeve on my favorite T-shirt. This POS has got to go! We have other GE appliances that came with our home and they are all garbage! No more GE for me, and the next machine will be a good old fashioned TOP LOADER.
Apr 09, 2012
Rating
starstarstar 		I have had this washer for three years
by: WARD

I haven’t had many problems, it tend to get unbalanced from time to time when small loads are washed. But it always corrects itself by reversing the spin to rearrange the clothes. I leave the door open after use suggested in the owner’s manual to prevent mold. I clean the washer periodically with bleach or I will purchase those cleaning tablets for cleaning. The only thing I had to do was replace the door seal because someone left a garment hanging half out which cause the seal to not be tight on the door. Read your owner’s manual to prevent most of the issues you’re having. In most cases I don’t think it’s the machine, but user error. I will say this, because the tub shacks so much during the spin cycle the wires that connect to the water heater ten to break off. It is a good idea to pull the bottom panel and visually inspect this. all in all, I am satisfied.
Mar 12, 2012
Rating
star 		smokey
by: hturner

I can't wash my clothes without the fear of my house burning down. I literally sit in the laundry room and watch the machine. My laundry room fills with smoke during the spin cycle. The rubber is black with mold and has been replaced, after it tore and quit working. Ughhh, I need a new, non GE machine.
Mar 12, 2012
Rating
star 		GE Front Loader
by: Anonymous

I've had all of the above mentioned problems. GE produces junk and won't back up anything. If you want to feel better about being taken by them do as I do. Tell everyone that you know about GE products/service and smile as you imagine the business that you're costing them.
Mar 12, 2012
Rating
star 		crappy ge front loader washer!
by: Anonymous

i have had a tech. come out as well. he said one drum is broken. we had smoke come out of the basin as well. scared the hell out of us. i thought my house was gonna burn down....is GE responsible or not? the tech told us to use it anyway should i?
Mar 12, 2012
Rating
star 		GE won' admit washer has a defect
by: Anonymous

I bought my GE front load washer just 3 years ago, and lately I've been having many problems with it. First, it always gets unbalanced, regardless of if it's a light or heavy load. Then recently it was towards the end of it's cycle, when smoke was coming out of the drum. I shut it down as I thought it was going to catch on fire. I removed the back panel, belt was good, all bolts were on tight. Called GE, they said there is no defect with this, and that it's not something they've ever heard of. I asked the lady at GE, do you own a GE? She replied no, so I told her go buy one yourself and see if you don't experience the same issues i've had with this piece of sheet, and hung up on her. I will never buy a GE product again, will probably stick to the old top loader as they are less expensive and probably less problematic......
Mar 05, 2012
Rating
star 		Sucker
by: Anonymous

I got a set too. It sucks. Very expensive. All the same problems that have been mentioned, Except after the loud jumping around washer tears up your clothes and the very long dry cycle, clothes come out coverd with pet hair. I have to go over all (my washed?) clothes with a pet hair roller before I can wear them. Anyone else have this problem?
Mar 01, 2012
Rating
star 		Wish I Could Give A No Star Rating To GE
by: Anonymous

Don't ever buy a GE front loader washing machine. The drums are out of round and they leak right out of the factory. GE will not back the product up. The only way to get any satisfaction out of the situation is to tell everyone that you know about their products and service. The next time you're in a appliance store make a point of chatting with anyone that you see looking at a GE product. You won't ever get your money back but a pound of GE flesh will make you smile a little.
Feb 02, 2012
Rating
star 		Same S#$T
by: Anonymous

Bought this wcvh 6800 model new in feb 2011. Balance problems, smelly cloths, It now sucks up socks, not just ordinary small socks but lage thick tube socks. Call center said this is normal! What a crock all of the greenpeace tree hugging, water consevationist can kiss my A$$. The problem is "water conservation" there is PLENTY of water, Ever heard of converting sea water? As repair gut explained ...Oh, it uses a lot less water that a top loader. lets see....less water=less clean. Oh and you should never use gain HE you should only use Tide HE detergent. I told him thats what we use.
Feb 02, 2012
Rating
star 		G E ... junk
by: ge hater

got this washer at a great price it is pretty but it is the worst piece of crap I have ever owned takes forever to wash does not dispense bleach or softner properly I have to take it apart to clean out the dispensor monthly shakes rattles and rolls goes unbalanced too often.takes forever to spin dry ..energy saver ...dont believe it.I will never buy ge junk again f#$% the bargain price its not worth 2 cents.
Feb 02, 2012
Rating
star 		GE Adora washer
by: Anonymous

We purchased a GE washer dryer back in 2008. Same problems as everyone else. DONT BUY GE! THEY ARE A LOAD OF CRAP! Gave ours away with a year and a half left on the transferable extended warranty. Never again GE. There needs to be a class action against GE for this sort off stuff!
Jan 17, 2012
Rating
star 		Ripped clothes, Multiple repairs, ripped liner. JUNK!
by: Anonymous

After several repairs GE finally replaced the drum on our washer last year but still the machine is leaking and shredding clothes and now the liner to the door is ripped so water comes spilling out. So, basically, the machine is unusable. Avoid GE washers at all cost! I will never own another GE product.
Jan 03, 2012
Rating
star 		GE will never see another penny of mine
by: Anonymous

Only 3 1/2 years old, and my washer was smoking, and the appliance repair guy said it would be too expensive to fix. I will never buy another GE product again.
Dec 30, 2011
Rating
star 		GE Stole my money!!!!
by: Anonymous


My GE front load washer is a piece of garbage. recently opened laundry door to reveal white smoke pouring out of washer and a heavey smell of burnt rubber.(only keep door to laundry closed because of excessive noise and vibrations). upon inspection everything looks new inside back of wassher. Open door to see torn door gasket full of mold.. and mishaped drum... mishaped drum rubbs on gasket during spin causing it to smoke and rip...too expensive to fix and by reading reviews realize this is just a poor quality product.. going out to by new non GE washer and dryer.!!!
Dec 13, 2011
Rating
starstarstar 		Not worth it
by: NJ Lady

I bought a GE front loader in 2006. It worked all right, although I did have the mold issue in the front lining. However, recently it made a horrific noise while spinning - fortunately I was in the house and stopped it right away. I shifted the load of shirts, shut the door, and it finished the cycle (about 3 min. left) with no noise...but, when I opened the door, smoke poured out. I called Sears repair service, and the service man said this machines only lasts 5 -8 years, and he had never seen the problem my machine had developed. The drum had gone out of round and was egg shaped, which casued friction with the rubber on the door which created the smoke. The drum was under warranty, but it was still going to cost me $450+ to fix. He said it wasn't worth it, and I agreed, so I went out and bought a top load machine. (Sears gave me a coupon.) My previous top loader lasted 20 years. Now I hope my front load dryer lasts a few more years (although I think it does a terrible job drying towels, it takes hours.) I had also bought the pedestals, so I am really out a lot of cash.
Side note - the charge to get the reapair person to my house was $130 - I have to work 2 days to make that much!
Dec 12, 2011
Rating
star 		WHAT DID I DO?
by: Anonymous

I just got my washer yesterday and have tired to wash one load. my little girls uniforms 3 pants 3 shirts and it wont spin it out jumps all over the place. How can it get unblance to jump here and there. I turned it off to see whats up with it and there isn't any thing. What do you do if they wont come out for almost 30 days?
Dec 11, 2011
Rating
star 		No good washer
by: b-luv

this washer is a POS i have had clothes torn up, drain problems and now tub bearing problems $350 to repair the washer is only 4 years old do not by ge products.
Nov 27, 2011
Rating
star 		GE FRONTLOAD WASHER
by: Anonymous

BIGGEST WASTE OF $$$, ONLY MY HUSBAND AND I, NO HEAVY SOILED CLOTHES, HOWEVER, I ALWAYS HAVE TO SOAK BEFORE REWASHING,WHITES ALWAYS DINGY, MACINE MAKES NOISE, I COMLAINED TO NO AVAIL,MACINE ONLY 2 YRS OLD, DISGUSTED!!! A REAL PIECE OF CRAP!!
Nov 15, 2011
Rating
star 		Worst washing machine ever
by: Portage, IN

What a mistake I made thinking the expensive front load would be great. This washing machine is the worst. It bangs & jumps around with every load. My husband has balanced it several times. Even bolting it to the cement floor did not stop it. It makes the most awful noises through out the cycle. It had shredded my towels & washclothes. Some of my clothes come out smelling horrible. How can you add detergent & fabric softner & your clothes smell horrible?? I will never buy a GE or a front load again. I'll stick with the cheap top load machines. What a waste of money.
Nov 09, 2011
Rating
star 		Bangs no more, sad.
by: Rick

It banged and banged, now no more bangs, its dead. The thing took off like a rocket with a loud bang and twisted the door seal and its finally done banging. BUT no longer works, bought in 2009 looks great but what good is a machine that won't wash. This thing has scared the sh*& out of us when it really banged, thought a car hit the house or the front door got kicked down. This has bang from day one and got louder every day. Sad stories, thought I'd add mine.
Model # Wcvh6800J0ms She just had to have a front loader, now she says never again!
Oct 28, 2011
Rating
star 		Don't waste your money
by: MOLDY 2

I have had the same problems since purchasing the matching pair of GE appliances in 2006. The washer doesn't drain properly from the front loading washer. GE leads you to believe the little drain at the bottom of the front seal needs to be kept clean and then your washer will drain properly. Not true. G.E. doesn't tell you that you have to take off the front bottom panel and drain the filter reservoir under the washer, which is filled with gross, disgusting water. I'm sure this water must go into the clothes with each wash. The washer outer seal is molded beyond belief. By the time you figure out the front seal is molded under the flap and next to the washer barrel, it is too late for bleach to remove it. What a total waste of money! At any rate, I went to the store and purchased a new washer and dryer, you can be sure it is not a G.E.
Oct 23, 2011
Rating
star 		aweful
by: Anonymous

Unbalanced, moldy, long wash and dryer cycles, etc.

Stay away!
Oct 17, 2011
Rating
starstarstar 		Shredded cloths!!
by: Anonymous

My GE front loader has been shredding our cloths since we purchased it new in 2008. Can't find the connection, at 1st it was only my husbands golf shirts. These seemed to be the garment of choice, leaving large 4" areas with tare holes that looked like it had been attacked by an animal. Recently my running shorts fell victim to the mystery shredding???
Oct 06, 2011
Rating
star 		Designed to break !
by: David S

Just a few tips for you all. As with everything else today, these things are designed to break. If this were not true, they would not sell any more. And repair guys would be out of a job.
Unplug machine.
Remove lower panel (3 7mm screws).
Place a small container to catch water in front of white cap. Unscrew cap (counter clock wise) rinse and place back, finger tight.
Look with light at the 4 shock absorbers attached to the frame of unit. If one or two are not connected, then re-connect using one of the plastic bullets probably lying on the floor inside the washer. These are designed to fall out resulting in smashing of drum against washer wall. To stop these from falling out you can drill a small hole in tip and slide a sleeve pin through it. Hope this helps !!
Oct 05, 2011
Rating
star 		GE
by: Anonymous

I have tried for over 5 months to get GE to replace my front load washer and they keep saying that they will give me a discounted price. Let me say they wanted to bring me a 1,000 dollar washer, me pay 272.76 and them take my washer I paid over 600 for. Now where I went to school that's not a discounted price. I will never purchase another appliances from GE. If there is was ever a call for a class action law suit this it it!!!!!!
Oct 05, 2011
Rating
star 		Mold mold and mold!!!'
by: Anonymous

This machine the worst! And GE was no help!
My main issue is the mold!!!!! First the whole front of the machine is off at all times because after every load I have to drain the trap of the nasty smelly water that is reused in your next wash! Not to mention the mold that grows in the detergent dispenser..completely covered in black! I have to run a cleaner cycle and bleach at least once a week! As well as use a pipe cleaner to try and clean the tray...I have suffered for 5 years with this piece of sh**! if anyone knows of a lawsuit over it please let me know..
Oct 05, 2011
Rating
star 		ripped off too!!!!
by: Anonymous

Same problem. 5 years old and it jumps around and sounds like a 747 taking off.
Sep 06, 2011
Rating
star 		Same as you all !
by: David S

Yes I was also ripped off ! I have had the same results as all of you. Why don't we get organized and launch a class action lawsuit !
Sep 05, 2011
Rating
star 		Piece of crap
by: Tabitha H.

I have had several of the same problems jumping all over the place i had the washer about 2 weeks and had to have the computer replaced then after about a month it wouldnt spin out the clothes that well they where always soaked it grew mold in the rubber base and in the part where you put the detergent had to start cleaning that out every week because it would make my clothes smell the clothes would not spin out correctly they would be soaked every time and now after having the machine about 3 1/2 years it started smoking good thing i was home and it was late and i didnt lay down because my house could have burnt down this is by far the most worse product that i have purchesed it just sucks that i work so hard and was excited to finally purchase a nice looking machine that i paid alot of money for for it to turn out to be a piece of crap something really needs to be done about this they should replace all of our machines and give us a new one or refund our money so we can go get a better product i mean this is rediculous....what do i do now
Sep 05, 2011
Rating
star 		JUNK
by: Anonymous

Same comments, terrible product.
Aug 17, 2011
Rating
star 		Junk
by: Anonymous

Mine does all of the above too.
Aug 01, 2011
Rating
star 		Very bad product
by: Anonymous

I had this model for almost three years, and we have already replaced the motor when the machine was just over a year, we paid 75.00 for the service call but GE did cover the cost of the new motor. However, yesterday is stopped spinning the clothes and would not get past the spin cycle. We are tired of this and now have to buy new washer. Please do not waste your money on a GE front loading washer.
Jun 30, 2011
Rating
star 		GE Machine smokes
by: Anonymous

Our 3 and 1/2 year old WCVH6600HWW machine began smoking during the spin cycle. We stopped the machine, full of smoke, and pulled out the clothing. Luckily we were home so it didnt burn the house down.

The GE authorized repair person cannot get here for almost a week and says they may need to order parts once they see what's wrong.

The machine does jump frequently and smells of mold.

This is a horrible machine.
Jun 20, 2011
Rating
star 		Stupid A*% wahser
by: Anonymous

I absolutely cannot stand this piece of so called equipment, it is such a piece of JUNK!!!!!!!!...I have 4 children, no time for this mess!!!!!!!!!!!
May 30, 2011
Rating
star 		Piece of junk.
by: Peeved

I have owned this washer for three years. I purchased the extended warranty, since people had warned me about possible tears in the rubber gasket. THAT never happened, but I have had nothing but trouble with this machine. Un-balanced loads that take HOURS to run through the cycle. Multiple visits by the GE authorized repair service people. Suggestions: full loads only from one guy. Smaller loads from another guy. One actually adjusted some "computer" things---and it seemed to work better----but only for a short time. The happiest day---today----I have purchased a new top load machine---and it is NOT a GE product. I will donate the current machine----maybe someone else can get it to work better.
May 22, 2011
Rating
star 		P.O.S
by: Kristin

Our washer does all of the above! The bottom of our washer is rusting out because every time you open the door water leaks everywhere! Does not spin out, stops mid-cycle, and just about comes through our wall...My poor husband I've been blaming him for not balancing it. We were just about to repair it but doesn't seem worth it after reading the above. We've owned this junk for 4 years!
Apr 03, 2011
Rating
star 		G.E. Front loading washing machine
by: Dianne Gentle

What an expensive piece of junk...it lasted only 4 years...started rocking and smoking and I was afraid it would burn the house down...was advised not to have it repaired as it would be too expensive...bought a Whirlpool Cabrio, a top loader, and it appears to work very well.
Mar 24, 2011
Rating
star 		Smoke ,mold ,never balance
by: Anonymous

My GE front load WCVH6 model has been bad since day 1 . never has stayed level , the mold has been bad smelly cloths . But I think the worst was last night when my husband saw smoke coming from the laundry area . We turned it off and opened the doors and windows to clear the smoke , then opened the machine and smoke poured out all of my cloths smokey. Just think if we would have left the house to go out for dinner. our home could have caught fire and my little dogs could have been killed. I am done with this machine we are headed to the store now and no more GE for me .
Mar 24, 2011
Rating
starstarstarstarstar 		No problems
by: Frieda Nugen

I have had this washer because a friend recommended it, and I haven't regretted it. This year will be beginning the 4th year.

I had balance problems to begin with but it was found that some stabilizers were not removed when it was installed. I have always made sure to have both small and large items and large loads almost never become unbalanced; however, if I try to only wash a few slacks, jeans, towels without adding smaller items at least half full, yes, THOSE will unbalance... simple fix for me is load the thing a lot and make sure there are ample smaller items to redistribute.

I only close the door unused if the previous load was a bleach load. Since I mostly leave a towel over the door to allow air in there as advised on other washer forums, I have never had a smell at all.

I can get whites clean without bleach thanks to the water heater in the washer.. I only use the bleach to be sure they are disinfected more, but it's probably not necessary.

I've had one towel and one washcloth tear in 4 years, but I'm not sure it wasn't because there was a stray thread that pulled... I now check my clothes closer due to this washer, but haven't had any wearable clothes damaged.

I may have problems tomorrow, but I hate that many have had problems. There are always bad machines, and I never ever plan to go back to a top loader.
Mar 19, 2011
Rating
starstarstarstarstar 		Smoke ,mold ,never balance
by: Anonymous

My GE front load WCVH6 model has been bad since day 1 . never has stayed level , the mold has been bad smelly cloths . But I think the worst was last night when my husband saw smoke coming from the laundry area . we turnred it off and opened the doors and windows to clear the smoke , then opened the machine and smoke poured out all of my cloths smokey. Just think if we would have left the house to go out for dinner. our home could have caught fire and my little dogs could have been killed. I am done with this machine we are headed to the store now and no more GE for me .
Mar 17, 2011
Rating
star 		Never worked as expected
by: Anonymous

I think I've finally hit my threshold of dealing with this machine. It is now smoking and making the most horrible racket. It boasts a more efficient clean, being able to handle 16 towels. Well, I would never attempt that! It can barely handle two. I will never buy another GE washer.
Mar 04, 2011
Rating
star 		Piece of crap
by: Mad Mom

This is amazing. I feel like I wrote all of the posts. We have owned this machine for 5 years. It shredded so many clothes called that I called repairman to come out and look at it. He told me that this happens all the time, then ran a test cycle and said there was nothing wrong with the unit. I wanted ge to replace the unit however the repairman changed his tune and said he never told me that the shredding of clothes happens all the time and would not write it in his report.

He then told me, that i should buy a garment bag to wash my clothes in. The items that were shredded were all different type of garments, so I proceeded to ask this smart ass if i was supposed to put all my clothes in garment bag why the machine didn't come with one. Of course he didn't have an answer.

For the clothes coming out wet, I got that too. GE you suck.
Feb 23, 2011
Rating
star 		Complete Garbage
by: Anonymous

This is not the first front load washer I have owned but the first & LAST GE washer (or product) I will ever own again. I have experienced the exact same problems as the rest of you. Violent shaking to the point where I think the washer is going to break through the wall, no draining completely, stopping half way through cycles, no spinning clothes, excessively loud....

I have only owned this washer and dryer for 2 years and am on a fixed income. I was expecting this set to last me at least 10 years.....not 2!

All in all, this is a complete waste of money and I will never again purchase anything made by GE (Garbage Extrodinare!!!!!!)
Feb 22, 2011
Rating
star 		Almost cost me my girlfriend
by: Nick C

Spent 14 hours straight trying to level the machine. after reading all the post. I agree GARBAGE. I will return and get a TOP LOADER.
Feb 16, 2011
Rating
star 		sitting in flooded room crying in front of faulty machine
by: Anonymous

I am appauled that this washer has not been recalled. I've experienced every issue stated above. I'm now sitting in a flooded bathroom crying-apparently the seal let go during the last wash. I didn't realize this right off due to the fact that when I do laundry I must keep the bathroom door closed due to the ridiculous amount of noise it generates. So now this machine has ruined clothing, damaged my floor, smoked out the house and finally flooded a portion of my first floor! I am a single mother unable to replace this 2.5 year old product. Thank you GE for taking my hard earned money and selling me a sub-par faulty product!
Feb 11, 2011
Rating
star 		junk
by: PA

i feel the same way , anything with a load causes it to violently shake and does not drain. same time frame roughly 2 years . waste of money.
Jan 07, 2011
Rating
star 		Washer needs to be recalled!
by: Anonymous

It’s amazing that the GE repair guy keeps telling me that this is the first time he has seen the exact trouble that almost every one on this site has experienced! This will be the third or fourth time we have called for repair in 3 years. I was told we can not wash more than a few towels and definitely can not wash a blanket or comforter because that exceeds the capacity of the machine, yet GE’s own product literature states that the machine’s KING SIZE CAPACITY is specifically designed to wash things like a comforter. We have an extended warranty for ours; I will call them every month if I have to now. I’m so sick and tired of being told we are using the machine incorrectly. GE has lost my future business.
Jan 06, 2011
Rating
star 		SAME SAME SAME
by: Robert kingston ON

-balance issue
-not spinning water out of clothing
-hops about the room
-can't even spin a freaking bath mat!!!

I totally agree with the folks on here, a complete hunk of junk...now what do you do?
Dec 24, 2010
Rating
star 		Piece of Junk
by: Anonymous

WOW! All these comments describe exactly what our GE washing machine (Model WCVH6600HWW) is like. Here is our issues:

-Always goes off balance (if you have a load of towels or other bulky items, mind as well set the machine to "no spin")

-The washer moves several inches during the spin cycle and has to be pushed back into place after EVERY load of laundry is finished

-Makes loud clunking noice or sometimes a creaking noise when in the spin cycle

-Smells extremely bad after after a while (found mold growing in between the door gasket, bleached it and removed it, only to find out it returned a month or so later)

-We had a GE serviceman come out and look at the machine, and he could not find anything wrong with it

After two years of dealing with this, we can't take it anymore. We will be taking this machine to the dump and buying a new non-GE washing machine. This is by far the worst washer I have ever owned or used. GE should recall this model or refund the entire purchase price. What a piece of junk! I will never buy any GE appliance products ever again.
Dec 20, 2010
Rating
star 		recall this junk
by: Carl Olsen

Does GE ever read this web site?
crap is a good word for there washer. we complaned so much they gave us another one butthe results where the some. one load will work great the next 10 will not spin out. GE are you getting the message. the consumers feed up tith this crap.
How about putting a recall on this washer and admit you made a lemon.
Dec 03, 2010
Rating
star 		sich and tired
by: Shannon

My washer is 2yrs. old the model #WHDVH660HWW Serial # Hm200477T. I have had problems with this washer such as its loud, becomes out of balance while washing. The Rubber gasket has had to be replaced. It has smoked up my laudry room while in use had a repairmen tell me he couldnt find a thing wrong with it and then charge me 75.00. The towels never spin the water out completly. Also my clothes have been shredded while washing. Sick and tired of this. Was so excited when I first got washer wished I had old one now!!!! Shannon from texas
Dec 03, 2010
Rating
star 		Unbelievable!
by: Mary Anne Crooks

I am sitting here after 2 an a half hours waiting for a load of towels to spin enough for me to put them in the dryer. I am sooooo relieved it is not just me. What a piece of crap. I just sent GE an email but certainly don't expect any satisfaction. I can't afford to just throw away the machine - it is only 2 years old - but I can't sell it in good conscience. I am at the end of my rope.
Dec 03, 2010
Rating
star 		Endless Problems
by: Anonymous

I have had the same problems, consistently off balance, moves several inches during a cycle with the matching dryer on top. Have had rip in the gasket. Now I have a crack in the frame underneath the soap dispenser.
Nov 20, 2010
Rating
star 		SHI*** Machine
by: Anonymous

2 years old, bad cntrol board ($250), bad door switch $(150), cleans for crap and jumps all over. GE should be sending $500 vouchers to everyone that bought this piece of junk.
Nov 18, 2010
Rating
star 		Horrible quality!
by: Anonymous

I thought it was us! Horrible machine!
Oct 27, 2010
Rating
star 		Smoking Junk
by: Anonymous

Our machine jumps and is out of balance on spin cycle, makes loud banging noises and has started to go up in smoke now on the spin. It is only a couple years old. Will never buy GE again.
Oct 22, 2010
Rating
star 		GE FRONT LOAD WASHER
by: Anonymous

SAME PROBLEM HERE MY WASHER JUMPS ALL OVER THE BASEMENT DURING THE SPIN CYCLE. IT WILL PROBABLY DO SERIOUS DAMAGE TO THE UNIT. THIS IS A DEFECT AND NEEDS TO HAVE A CLASS ACTION SUIT BROUGHT AGAINST GE AND ALL OF THE SELLERS. THE CONSUMER SHOULD NOT BE MADE TO PAY FOR GE'S INFERIOR DESIGN
I AM JUST STARTING THE PROCESS FOR REPAIR. BUYER BEWARE GE FRONT LOADERS ARE SAFETY HAZARDS.
Oct 22, 2010
Rating
star 		GE FRONT LOAD WASHER
by: Anonymous

THERE SHOULD BE A CLASS ACTION SUIT AGAINST GE FOR THEIR FRONT LOAD WASHERS. I HAVE ONE WHICH JUMPS ALL OVER MY BASEMENT DURING THE SPIN CYCLE. DOES NOT FULLY SPIN CLOTHES OUT. GE SHOULD MAKE GOOD ON ALL THESE UNITS. VERY BAD AND A SAFETY HAZARD
Oct 22, 2010
Rating
star 		Washer - CVH6800JMW
by: Anonymous

I've had this thing for 1.5 years (not cheap) and it sucks. Same problems as others mentioned of similiar models.
It jumps and bangs everywhere - it sounds like this is normal from others who have had problems (it's putting dents in my wall - using wedge now) and same drainage problems - I've tried everything in the manual.
HELP!!!!!!!!! Any suggetions out there?
GE should recall this!
Oct 22, 2010
Rating
star 		Smoking Washer WCVH6600HWW
by: Anonymous

I have the same problem Ge tole me I was loading my washer wrong! This past weekend my washer started smoking so bad I couldn't even breath! My whole laundry room filled with smoke. If we had not been home to stop the washer would it have caught fire? People we need to report these things to consumer safety before someone gets hurt!
Oct 14, 2010
Rating
star 		I thought we were the only ones...
by: Anonymous

Concur, concur, concur! It's like I wrote these comments myself. The unbalanced loads, the soaking clothes, the ripped/shredded clothers... and yes the multiple repairs. GE actually replaced the basin once because it was "out of round" -- according to the repair tech this had to be a defect at the time of purchase. Well basin #2 must have had the same "defect." We're actually getting rid of this thing and trying to decide whether to sell it cheap, give it away, or let Best Buy haul it away when they deliver our new washer and dryer next week. I'll add that we have all GE appliances in our kitchen as well -- the water line of the frig has frozen more than once and even with the heater GE installed to "fix" the problem, and the dishwasher cleans average at best. I have to rewash a couple dishes from every load. I don't know what happened to GE, but we will not buy an GE products again.
Sep 10, 2010
Rating
star 		Washer is worthless
by: Anonymous

Have model # WCVH6800jww with the same problems described by other owners of similar models. The machine will not drain properly and must use the spin and drain cyle after the load is finished. It also bounces around the floor and sounds like a freight train in my laundry room. Also have had repair person out more than once for same problem. Could not find the problem! Then, of course when the warranty is out there is a charge for the same problem and never fixed! Called GE and they wanted to give me a discount on a new washer. DON"T THINK SO. I would never do business with GE again for anything. Washer is absolutely defective and poorly engineered! Would like to get a class action suit against them. Tele # is 505-250-9490 begin_of_the_skype_highlighting 505-250-9490 end_of_the_skype_highlighting. Please leave name +tele #.
Sep 10, 2010
Rating
star 		Smoking and Jumping washer
by: Anonymous

Had a similar issue with our front load washer - smoking when it spinned, loud bumping sounds and machine jumping around. After a number of on site visits and finally demonstration of the smoking in action during the last repair visit, technician diagnosed problem as an irregular shaped washer drum which caused rubbing on front rubber seal resulting in smoke. Too expensive to replace drum to fix problem so our money was reimbursed.
Aug 09, 2010
Rating
star 		stay away
by: electric

Machine vibrates and jumps around a lot.I have already replaced the door gasket once($125)I did the labor.Now the machine will not drain.I have been disappointed since day one.This washer is only 3 years old.This machine should last for many years considering the cost.
Jul 31, 2010
Rating
starstar 		3 month old ge front load nuttin but problems
by: Anonymous

My washer is 4 months old and has a ripped rubber boot, pump, switch and now a circuit board is gone. Since I bought GE I have done more laundry at the Laundy Mat. SAD. They wont replace it either - they say it is fixable but its been down for 6 weeks.
Jun 29, 2010
Rating
star 		Another GE Victim
by: Anonymous

I too have the same problems. Unit leaks front rubber seal torn. Pump below unit needs constant cleaning. Now the belt is broken.Should have stayed with top loader and the matching dryer has major issue too already changed out the computer board not cheap.
Jun 29, 2010
Rating
star 		Junk
by: Anonymous

I work on washers & dryers and sell them to people who don't have money to buy new ones. I prefer the older ones cheaper more reliable. If an old machine looks pretty good it is worth fixing. The parts are cheaper and a lot of the work you can do yourself if mecanicly inclined.

I can sell a lot of machines for a $100.00 sometimes less. I had a lady tell me she had a newer Whirlpool it went down she called the appliance store where she bought it. They charged her $65.00 to go to her house. The parts were to be $300.00 plus labor over $400.00. I sold her an older Whirlpool for $100.00 it worked fine. She is very happy with the machine and saved over $300.00.
Jun 29, 2010
Rating
star 		DIDO
by: Anonymous

Our washing machine is horrible. We have the exact same GE front loader and we have had 4 service calls in one year. First off the machine doesn't clean worth anything! The machine quit working all together in the first year, so they replaced it after the 3rd service call. But we continued to have problems. It has no setting for a spin cycle, and 50% of the time the laundry comes out soaking wet, so you have o wait 20 minutes while it runs a rinse cycle. Finally one evening our machine started smoking, filled our whole house. It turns out the rubber gasket got lose and grated against the bin. Even though the gasket is grated down and burned in several locations, GE does not want to replace it, they said the machine runs with the gasket is is! Don't waste your money.
Apr 17, 2010
Rating
star 		Just Terrible
by: Anonymous

The machine does all of the above. had for 2 years and have just about had it. Doesn't drain, stops mid cycle. Absolute nightmare and I have 4 kids, bought this thinking efficiency. Not so.
Apr 06, 2010
Rating
star 		so loud
by: Anonymous

Only 2 1/2 years old and the drums and pump need to be replaced. This washer was not misused! It has been ridiculously loud since day one-sounded like a jet was taking off and someone getting beaten up in my laundry room. Contacting GE tomorrow-the repair would cost more than the purchase price. I will wait to pass judgement on GE until after I speak to them tomorrow.
Mar 30, 2010
Rating
star 		What a rip off!
by: Anonymous

We purchased our GE front loader in Oct 07 (not cheap). We had been warned that there were vibration problems and that the machine might seem loud. We were prepared for this. What we weren't prepared for was the service tech's estimate that it would cost approx $600 to replace a bearing. And this was after he charged $80 just to look at the machine. And yes this is a authorized repair facility. I'm tossing this machine in the dump and going back to the good old reliable top loader. They're faster, cheaper and more reliable in my experience.
Feb 05, 2010
Rating
star 		Bang Bang Bang...
by: Anonymous

This washer bites!!! Constantly it is unbalanced during the spin cycles. The washer senses the unbalance and never goes into high spin but has no clue what to do about it. So it just does exactly what it did before and repeats the load bang-bang-bang. You get so fizzed off every time you here it go into this loud (and it is loud) banging session that you pray for it to blow up so you can buy a new (non-GE) washer. Your first clue if you weren’t around to hear the bang sessions is you go to move the load to your dryer and the load has gallons of water left in it. So, back to run the Spin again cycle. It bites it really does. Sad part is, GE knows this fact and does nothing to remedy it. Profits I guess are more important to this six sigma company than quality. FYI GE - take care of the quality first and you’ll get your profits.
Dec 25, 2009
Rating
star 		sick and tired
by: Anonymous

I've had this washer for about 2 years and i had nothing but problems!NOW it will not spin,water will not drain, and ive done everything the book tells me to do with troubleshooting!Plus it gets unbalanced at every load!I am tired of fooling with this machine!!!

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