Whirlpool Duet Front Load Washer WFW9300V

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Whirlpool Duet Front Load Washer WFW9300V

by Daniel and Nikki
(Omaha, Ne, USA)

This Washer is actually the best washer I have ever even used. It blows my parents washer away. The amount of clothes that you can load into the washer is greater on this front loading machine than the top loading machine. This model has started a new trend of washers as it was one of the first.

As it is a front loading washer, they say that it uses less water. I cant actually measure this claim, but I know that the thing doesn't completely fill up like a top loading washer.

The clothes are perfectly clean when finished. The controls are very easy to understand and has many variables to ensure it does what you want it to do. I think that the best thing about this is that you can stack the washer and drier vertically, which saves space in smaller houses.

Lastly, I havent noticed a really drastic reduction in energy costs, but the drier has taken the bill down a bit. This is putting a little money back in our pocket, but most importantly it actually IS using less energy than out previous model.

We both highly recommend this washer and drier. We have had ours for a couple of years now.

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Whirlpool Duet Front Load Washer WFW9300V

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Mar 20, 2010
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Whirlpool Front Loander is a Load of !@#$
by: Anonymous

Clothes smell, mold on door boot, door boot deformed and now leaks... Whilpool should recall and refund all sales on these products.

Feb 28, 2010
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bown marks on shirts
by: Anonymous

I to have the mold smell problem on towles. I am very tired of ruined t-shirts with brown marks. Has anyone had the marks on clothes. I thought maybe it is from the dryer not sure.

Dec 09, 2009
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Law suit
by: Not Happy!

Can you let us know how to get in on your litigation process. Since the place I purchased my set from will not even give me the time of day.

Maybe if all of us that are not getting any satisfaction from Whirlpool or the dealerships (stores) that we purchased them from, this is the only way to get some sort of response.

You think Whirlpool would admit the problems and replace or at least recall the units that are DEFECTIVE.

But I guess there must be SOOOOOOOOOOO many owners that just love the product and will not admit there
is a problem when they have them.

So - it will be interesting to see what comes of all of this.

The last thing I want to do is sue - but if thats what it takes to get the issues resolved - so be it.

Dec 09, 2009
Rating

Whirlpool Duet Washer
by: Mel

I got my washer for Christmas last year. This is the 5th time it has broke down with an error code. It has always smelled like sewer during the rinse cycle and I have been very faitful about leaving the door open and soap dispenser open. We removed the bottom panel on the washer and removed a cap to find water standing and smelling aweful. This is not right for a washer that is under 1 year old to break down this many times and smell like it does. I have been fighting with Whirlpool and they finally agreed to replace it. Now the washer they want to replace it with is on backorder. My part to my old washer is also on backorder. I am joining the class action lawsuit as this is aweful. Not counting the money I am spending at laundry mat.

Nov 22, 2009
Rating

Fatal Design Flaw
by: Rob Y

We bought our Duet washer/dryer in Feb. 2004. We were probably luckier than most; the mold did not appear until early 2009. I thought the machine wa leaking, but a thorough investigation proved that it wasn't. Then the towels started smelling. WTF? Some batches of clothing were so bad I couldn't wear them. A google search confirmed that many other folks were having the same problem.

I don't see how a company like Whirlpool can design, manufacture and market an expensive product that makes your laundry dirtier. It s not a clothes washer, it is a clothes trasher!

I abhor class action suits, but I signed on for this one. Whirlpool has distributed an egregious product. They can't just lay low and hope the problem will go away. I cuss them each time I jump out of the shower and dry off with a moldy towel.

Nov 18, 2009
Rating

Never again
by: Extremely disappointed

First, I'm convinced that whoever is writing to defend this washer has to be an employee of Whirlpool or a very clueless person.

This washer has been nothing but problems. It does smell and get moldy if you don't leave the door open -- never had to do this with a top loading machine and shouldn't be designed this way. Simply not convenient or logical if your washer is placed in a hallway or area with foot traffic.

It also catches socks and small items between the gray rubber gasket and the door regularly -- another design flaw.

It just doesn't clean clothes all that well. I was so excited to get a front loading washer, thinking it would do a better and more energy efficient job. Hard to believe all that money was spent on a much inferior product to my old Maytag top loader.

My biggest complaint is the lack of drainage from the bleach dispenser. You can use bleach in one wash and it gets trapped in the dispenser. It will appear again when you do another load and ruin all your clothes. We've had numerous loads ruined -- after trying many different detergents and trying other bleaches. When I contacted Whirlpool they admitted my machine may have a design flaw, but would do nothing about it and would not acknowledge that it is a widespread problem. Incredibly poor customer service. Would never purchase one of their products again.

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Nov 18, 2009
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Submitted by: Extremely disappointed

Title

Comment
First, I'm convinced that whoever is writing to defend this washer has to be an employee of Whirlpool or a very clueless person. This washer has been nothing but problems. It does smell and get moldy if you don't leave the door open -- never had to do this with a top loading machine and shouldn't be designed this way. Simply not convenient or logical if your washer is placed in a hallway or area with foot traffic. It also catches socks and small items between the gray rubber gasket and the door regularly -- another design flaw. It just doesn't clean clothes all that well. I was so excited to get a front loading washer, thinking it would do a better and more energy efficient job. Hard to believe all that money was spent on a much inferior product to my old Maytag top loader. My biggest complaint is the lack of drainage from the bleach dispenser. You can use bleach in one wash and it gets trapped in the dispenser. It will appear again when you do another load and ruin all your clothes. We've had numerous loads ruined -- after trying many different detergents and trying other bleaches. When I contacted Whirlpool they admitted my machine may have a design flaw, but would do nothing about it and would not acknowledge that it is a widespread problem. Incredibly poor customer service. Would never purchase one of their products again.

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Nov 12, 2009
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Too much money !!
by: Rick

Worked good for 3 years but stinks. Now its showing f-11 and after reading multiple reveiws and with it being out of warranty i will probably junk it . Think i will go back to a simple top loader with the least amount of electronics i can find .

Oct 26, 2009
Rating

Whirlpool front load washer
by: Linda. Grand Island Ne

I bought the whirlpool duet wash/dryer. The washer made my cloths smell. my dispenser was plugged with mold where the water dispensed. So 300 dollars after the repair man came, constant code F 11 and D L well thats the control panel. More money out the frickin door! Yes I have ruined sheets and cloths with the bleach too. I HATE this washer! I have to leave the door open, and pull the dispenser out so it dries. Why don't they tell you this crap when you spend 2500.00 at the store?????

Oct 14, 2009
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Can you say YUCK?
by: Anonymous in Lombard IL

I was so excited when we bought a home with a front load washer & dryer & now one year later I'm searching for a new set!

It started to smell about 4 months ago & it's getting worse & worse so we're going back to the ol' top loading washer.

I've taken a toothbrush to clean every inch I could squeeze into & tried everything mentioned and nothing works.

I agree with most everyone that the Duet washer is horrible.

PS I'm glad I was able to vent on this site!!!

Oct 13, 2009
Rating

Very,Very unhappy!
by: Anonymous

Well once again within days of replacing the drum on my 6 month old washer - the new one goes out? It is the Machine that is the problem or a LEMON! I have been with a washer now for about ohhhh 3 wks. I called whirlpool there is nothing they can or will do at this point since there is no recall!
I also called the place I purchased the set from and I assure you I will never buy anything from them again. They do not stand behind the product. They want to refer you to the maker? My goodness - it is tough being a consumer these days. All that dealerships want is the sale and your money, after that they could care less.

They just make appliances that are of poor quality these days -

Oct 12, 2009
Rating

doesn't work as advertised
by: Anonymous

Mold: We all know about leaving the door open, but if I leave an evening load till morning the whole lot needs to be rewashed due to rot.
Capacity: Small loose loads are the only kind that come clean. Large loads as advertised come out dirty.
Clean: Wasteful top loaders carry the dirt away with the rinse water. This one just keeps rolling your clothes in the dirt.
Dryer: Got an over priced one to match. Should have kept the original. It was 15 years old and didn't have any problems. The new one has had reoccouring loose wire problems. The benefit of the dryer being broken is that I found in the summer I can dry faster (consequently wash more) when I line dry. With the clothes line I can wash and dry up to 12 loads a day (long wash cycle). The dryer can't even come close.

Sep 09, 2009
Rating

Very unhappy!
by: Anonymous

This is last whirlpool purchase! I wish I would have purchased the LG Brand.
My set is only 6 months to the day and needs bearing replaced! A service rep who was over to check our
refrigerator out mentioned this is a HUGE problem with this brand!! I will purchase the extended warranty. I also have problems with my dryer door not closing tight and rattles loose after adjustments! So at this point I am frustrated, especially when you hear from others who have other name brands and have not had any trouble at all?

Aug 27, 2009
Rating

So disappointed
by: Smelly

Checked Consumer Reports, checked products out, did our homework - have never been more disappointed in a purchase. Tried vinegar, baking soda, bleach, leave the door open - NOTHING gets rid of the moldy smell in the washer as well as in the clothes. Had a Kenmore agitator for 15 years, should've stayed with it... going green seems to have meant going moldy....

Aug 24, 2009
Rating

beware
by: so frustrated

both the duet washer and dryer are pieces of sh!t.. excuse the language but honestly they are.. the washer reeks something foul and the dryer doesn't dry.. it takes an eternity to dry a simple load... i will never again buy whirlpool...

Aug 17, 2009
Rating

Dear Anonymous
by: Shocked and apaulled!

Dear Anonymous,

WTF! Why would you buy a front loader that needs to have the door kept open anyway! A) it is a safety hazard B) Disfunctional to have to keep a door open, especially if you have these machines in an area that may have high traffic like right off of the garage.
BTW, get a life! Why would you get so bent out of shape from these postings. People are only looking for suggestions on how to fix an ongoing problem that stems from front loaders!
Unless you have a gripe or some good advice, giddy up! Go about your business and stop acting like an idiot! Do you work for the company or something that would bring you to such an emotional outpour with no evident regard?

(Where do these people come from?)

Aug 14, 2009
Rating

very versatile
by: Anonymous

I have also posted a review about my Whirlpool Duet Dryer as well which works in synch with this washing machine. This is the best washing machine I have ever had. I have a family of 5 including a baby and this washer has been able to keep up with the massive amount of laundry that I do on a weekly basis.

There are several cycles that can be used on this washer but my favorite is the whites cycle. With a little bleach and detergent, my whites come out amazing. This has never happened with any other washing machines I have had. I use HE detergent which actually saves me money because I use so little of it. Not much is needed with this washer and my clothes come out great.

This washing machine is very quiet, I have it located near my kitchen where we have a TV and it does not interfere. I used to be able to hear my old washing machine over my TV making it impossible to watch anything!

I am able to wash comforter, sheets, towels without any difficulty and they come out clean. It's hard to find a washer that works well and can hold a queen size comforter without any trouble.

Needless to say, I am very happy with my washer and dryer by Whirlpool. I would highly recommend both to anyone searching for new ones!

Aug 08, 2009
Rating

Smell and mold
by: Anonymous

There is a class action lawsuit on this washer in regards to mold and smell. Check it out. www.lieffcabraser.com

Jul 27, 2009
Rating

...
by: Anonymous

We have the smell issue too, but usually can clear it up with the bleach run.

BTW, if you are a cautious parent, you don't leave the door to your washer open! I don't want to risk my toddlers getting curious and locking themselves in a washer. It's a stretch, but there have been reports of kids being killed that way.

Jul 23, 2009
Rating

DEEDADEE
by: Anonymous

Everyone gripes about mold. Run a load of bleach thru it and it shoudl be okay and leave the door slightly open. If you keep it closed it will mold and stink. Common sense says damp dark place mold will grow....geeze.

Jun 30, 2009
Rating

both machines
by: Anonymous

I have had the Duet washer and dryer and it was the worst purchase i have ever made. I won't do it again i have had mine for about 3 years. The washer smells so bad it is ridiculous and the dryer takes about 118 mnutes to dry a load of clothes. I used to have the old stlye washer and dryer for about 11 years and never had a problem like this. Whirlpool should stand behind their product and take care of their customers. I have bought my last Whirlpool.

May 26, 2009
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You're all retarded.
by: Anonymous

You people are stupid. You have a mold smell cause you're NOT SUPPOSED TO CLOSE THE DOOR AFTER YOU FINISH A LOAD OF LAUNDRY. OF COURSE YOU'RE GOING TO GET MOLD IN A DARK, DAMP PLACE! I have a feeling that none of you actually know what you're doing and you're all inept. You people are, the dumbing of America.

Feb 23, 2009
Rating

WHIRPOOL DUET WHAT A WASTE OF MONEY
by: SUSAN

ITS THE WORST THING IVE BOUGHT ALWAYS BROKE,IT WORKS AFTER ABOUT 300 DOLLARS IN REPAIRES THROW MORE CODES OUT 300 MORE DOLLARS WORKES. THEN YOU HAVE TO CLEAN FILTER OUT THAT THEY DIDNT TELL YOU THAT WAS THERE YOU"ll FIND it AFTER U BUY A WATER PUMP 300 more dollars and two months to fix then when you do get yourself two five gallon buckes ready and a wet and dry vac take the front of washer off and when u take the cap off filter get ready its going to be the worst thing you have smelled and seen mold dont matter what you do to clean it with whatever you want and leave the door open take door off the water always in its smell like raw sewer and yes used the right stuff in it and bought stuff to clean it 13 dollars a bottle and today figure all those allergy problems that the kids have and me its the mold in the washer thanks would have done better to give a stranger my thousand dollars thanks whirpool for nothing and alot of problems and money lost should have stop when it broke the frist time and sit it on fire in the yard

Feb 06, 2009
Rating

Bleach on clothes
by: Pat Shuff

The water/bleach dispenser NEVER empties then when I put the second load in, I have bleach spots all over the clothes. Replacing clothes with every wash is expensive!!

I have found that I need to leave the door ajar just a little......when not in use.

The door leaks water down the front & into the floor. I have to prop a stick from the wall over to the door to put pressure on the bottom of the door to keep it from leaking.

I too am anxious for a RECALL!!

Jan 21, 2009
Rating

Loads of great settings
by: Anonymous

When shopping for my new washer and dryer, a machine that works quietly was important since it is on the 2nd floor of my home next to the bedrooms. Laundry goes on around the clock here and when I renovated I put the Laundry Room on the second floor for easy access to the closets and draws after the clothes were folded.

Great settings on this machine: Sanitary, Whitest Whites, Heavy Duty, Normal, Delicate, Hand Washables, Clean Washer, Soak, Rinse/Spin, Drain, Spin Options in include Delay Wash for the time you wish it to start, Extra Rinse and Signals that can be turned on or off (and leval of volume) to alert about wash progress. Great Machine!

Jan 13, 2009
Rating

Whirlpool Duet SUCKS!!
by: Anonymous

I've used my Duet for only 2years and its smells moldy and so does my clothes. The washer is now starting to leak from the bottom. This is a piece of 2k crap. I will never buy Whirlpool products again.

Jan 09, 2009
Rating

This machine is junk and so is whirlpool
by: Anonymous

I bought the Whirlpool Duet washer and dryer when we purchased our new home. It worked perfectly until 2.5 years later when it sounded like it was unbalanced. We had a repair man come out (that Whirlpool suggested and they took our machine away 3 weeks ago. They still haven't received the parts to do the repairs. I'm really ticked off as I have a large family of 6 and trips to the laundry mat on top of the costs to repair the machine total more then the cost of a new older style agitator washer would have cost.

I think there are lots of kinks to be worked out in these machines. IF I was to by one of these again, I would pay the extra cost and get the BOSCH.

Dec 24, 2008
Rating

same problem smelly laundry
by: Anonymous

I have duet ht. and have had this problem since I purchased it 3 yrs. ago. Now my machine is making a noise on the spin cycle, if it were out of balance and it is starting to leak. I wish I would have kept up with the extended warranty.

Dec 19, 2008
Rating

Smelly machine
by: BOnnie

We have a 3 year old Whirlpool Duet front loader and have had the same mold/odor problems in the seal. I have also tried bleaching, vinegar, Affresh, and leaving the door open. I use only HE detergent and dilute my fabric softner. Whirlpool had no answers, only that I might have to get the seal changed(which is at the least 250 dollars) The problem would still come back, I am afraid. We are frustrated and constantly dealing with the odor in the utility room.
SO much for trying to be environmentally conscious with a HE washer.

Nov 26, 2008
Rating

WFW9300V
by: Anonymous

are you using HE detergent? Have you tried using AFFRESH ( HE WASHER CLEANER TABLETS)

Nov 14, 2008
Rating

WHIRLPOOL WASHER DUET STINKS
by: Anonymous

the washing machine is a lemon. My clothes smell moldy, NEVER clean. I'm so disappointed with this purchase. I keep hoping there will be a recall to repair this design flaw. Mold grows on the seal. don't tell me to leave door open (I do that) or bleach(tried it, two cycles later, my clothes had bleach spots, didn't remove the mold either) or clean the seal, (always do that, still smells) What a waste of money this was.

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Whirlpool Duet Front Load Washer WFW9300V

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Whirlpool Duet Front Load Washer WFW9300V