Whirlpool Duet - Duet Model: WFW9400SW

Whirlpool is a name synonymous with quality and the Duet line makes that more apparent than ever.This model is a classy white washer with brushed silver accents that looks as good as it performs.

Product Overview

Specs at a glance
• 4.0 Cu. Ft.
• Height: 38 Inches
• Width: 27 Inches
• Depth:
• Colors: Ocean Blue
• Energy Star: Yes
•10 cycles
• Cycles: NSF Certified Sanitary/ Woolmark Certified Wool/ Clean Washer Cycle/ Quick Wash Cycle
• Other features: Direct Inject Wash System/ 6th Sense™ Technology / 6-Point Suspension System/ Care Control Temperature Managemen/ Quiet Wash Plus Noise Reduction System/ Stainless Steel Drum/ Cradle Clean™ Technology/ Delay Wash/ Automatic Dispenser System/ Automatic Water Levels/ Add-A-Garment Indicator Light/ Anti-Escape Valve

The unit is a standard 27-inch model and handles a large four cubic foot load with ease. It features five temperature settings and an amazing fourteen wash cycles, which can handle anything you have that is dirty.

It features a direct inject wash system and a built in heater and a quiet wash system which helps to lower the noise level of the unit. Add in the Care Control Temperature management system and you have an unbeatable front-loading washer.

Plus Points

Minus Points

• Some of the obvious pros to this unit are the front loading making it easy for even the smallest person to get to the bottom of the tub to remove garments.

• The availability of the storage pedestal to raise it up a small amount and give you much appreciated storage immediately below the unit are but a couple of the features.

• The quiet wash system makes the unit perform quietly so you can wash even as the family sleeps without disturbing even the lightest sleeper.

• Obviously having all the fourteen setting for the wash and five for the heat means that you will be hard pressed to find a garment in your wardrobe that can-not be cleaned with this unit.

• From the most delicate undergarments to the dirtiest grass or grease stained blue jeans. If it’s in there, there is a cycle and temperature setting that will get it out.

• Of course being a front loader it will get more garments clean with less water so you save on the utility bills and don’t pump as much unclean water back into the planet which is always a good thing.

• On the down side, the units, as with most of the front loaders, require a larger amount of space, more floor to ceiling height than with the conventional systems so you might want to be sure that you measure well before buying one so that you have adequate room to have it installed when it arrives.

• Several folks have mentioned that the unit is so powerful that the clothes seem to tied themselves up in knots when going through the cycles resulting in extra work when removing them since they are tied all round themselves and other clothing.

• That could prove to be quite detrimental with a lot of clothing with long sleeves and pants.

• Also, on the negative side, customers have complained about a mold build up on the gasket around the door sleeve and that part needs to be regularly cleaned to remove the excess accumulation of mold.

• This can be especially rough in a family where some one has a severe mold allergy that causes health related issues and is something that you should take into account.

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Comments for
Whirlpool Duet - Duet Model: WFW9400SW

Average Rating

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Nov 18, 2009
Rating

Would never buy Whirlpool again
by: Highly dissappointed

First, I'm convinced that whoever is writing to defend this washer has to be an employee of Whirlpool or a very clueless person.

This washer has been nothing but problems. It does smell and get moldy if you don't leave the door open -- never had to do this with a top loading machine and shouldn't be designed this way. Simply not convenient or logical if your washer is placed in a hallway or area with foot traffic.

It also catches socks and small items between the gray rubber gasket and the door regularly -- another design flaw.

It just doesn't clean clothes all that well. I was so excited to get a front loading washer, thinking it would do a better and more energy efficient job. Hard to believe all that money was spent on a much inferior product to my old Maytag top loader.

My biggest complaint is the lack of drainage from the bleach dispenser. You can use bleach in one wash and it gets trapped in the dispenser. It will appear again when you do another load and ruin all your clothes. We've had numerous loads ruined -- after trying many different detergents and trying other bleaches. When I contacted Whirlpool they admitted my machine may have a design flaw, but would do nothing about it and would not acknowledge that it is a widespread problem. Incredibly poor customer service. Would never purchase one of their products again.

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Nov 18, 2009
Rating

Submitted by: Highly dissappointed

Title

Comment
First, I'm convinced that whoever is writing to defend this washer has to be an employee of Whirlpool or a very clueless person. This washer has been nothing but problems. It does smell and get moldy if you don't leave the door open -- never had to do this with a top loading machine and shouldn't be designed this way. Simply not convenient or logical if your washer is placed in a hallway or area with foot traffic. It also catches socks and small items between the gray rubber gasket and the door regularly -- another design flaw. It just doesn't clean clothes all that well. I was so excited to get a front loading washer, thinking it would do a better and more energy efficient job. Hard to believe all that money was spent on a much inferior product to my old Maytag top loader. My biggest complaint is the lack of drainage from the bleach dispenser. You can use bleach in one wash and it gets trapped in the dispenser. It will appear again when you do another load and ruin all your clothes. We've had numerous loads ruined -- after trying many different detergents and trying other bleaches. When I contacted Whirlpool they admitted my machine may have a design flaw, but would do nothing about it and would not acknowledge that it is a widespread problem. Incredibly poor customer service. Would never purchase one of their products again.

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Oct 08, 2009
Rating

worst ever, breaks all the time, junk
by: Anonymous

This is the worst washer ever. Breaks on average 3 times a year. multiple repair bills over three years. was broke less than 1 week after I bought it.Whirlpool wont let u return it even after multiple repairs. had it rebuilt because of broken bushings in may 09 its broke again with same problems oct 09. whirlpool's response.... 15 percent off a new washer... this bill just to look at it another 150.00 1500.00 overhaul in may
15 percent doesn't even cover the last service call. and thats the best u can expect from whirlpool. BUYER BEWARE 15
percent off another junk whirlpool is just 15 percent off another piece of junk NO THANKS!!!!

Sep 13, 2009
Rating

GARBAGE
by: Anonymous

DO NOT BUY THIS MACHINE IT IS GARBAGE HAD IT LESS THAN THREE MONTHES BOTH WASHER AND DRYER AND HAD TO HAVE THEM SERVICED.NOW ITS BEEN 10 MONTHES AND I HAVE HAD THE WASHER SERVICED THREE TIMES AND STILL NOT WORTH IT.THE WASHER DOES NOT CLEAN THE CLOTHES.MY GOOD CLOTHES ALL LOOK DARK AND DINGY AND HAVE STAINS.THE SERVICE GUY SAYS THAT IT DONT WASH GOOD BECAUSE THEY DONT PUT OUT AS MUCH WATER.THIS IS TRUE. HE SAID THERE ARE LOTS OF COMPLAINTS. DO NOT BUY THIS WASHER.

Aug 14, 2009
Rating

No style but who needs a good looking machine
by: John Walsh

Although the Whirlpool Duet is a very expensive washing machine, it definitely brings a extremely high level of luxury to washing cloths. Before owning this machine I was used to a old GE washer that was very traditional. The selling point on this new Whirlpool is the power consumption and the size per load specs.

I have a small washing room and the 27inch width in a front loading washer was fantastic for the amount of clothes that can fit in the machine. of course front loading washers generally hold less, but the convenience is tremendous.

The second selling point was the power consumption of lest than 180kWhrs per year. Most high end digital washing machines are upwards of 200 kWhs but the Whirlpool Duet with an EnergyStar seal clocks in with the lower power consumption.

Although 20kWhrs difference between this washer and others may not sound like a lot at first it will end up compounding over the years as energy prices (even electricity) continue to increase.

Although style is something that this washer touts with a ocean blue finish and rounded corners I am not too interested in having a stylish looking machine.

I rarely look at it except when loading it and my greatest concern was the technical specifications.

Aug 10, 2009
Rating

Doesn't seem to clean very well
by: Anonymous

I just don't feel like the closes get enough water to get really clean. my whites are very dingy even though I use bleach.

Mar 06, 2009
Rating

Bring Luxury to Washing
by: Paul

Although the Whirlpool Duet is a very expensive washing machine, it definitely brings a extremely high level of luxury to washing cloths. Before owning this machine I was used to a old GE washer that was very traditional. The selling point on this new Whirlpool is the power consumption and the size per load specs.

I have a small washing room and the 27inch width in a front loading washer was fantastic for the amount of clothes that can fit in the machine. of course front loading washers generally hold less, but the convenience is tremendous.

The second selling point was the power consumption of lest than 180kWhrs per year. Most high end digital washing machines are upwards of 200 kWhs but the Whirlpool Duet with an EnergyStar seal clocks in with the lower power consumption.

Although 20k hrs difference between this washer and others may not sound like a lot at first it will end up compounding over the years as energy prices (even electricity) continue to increase.

Although style is something that this washer touts with a ocean blue finish and rounded corners I am not too interested in having a stylish looking machine.

I rarely look at it except when loading it and my greatest concern was the technical specifications.

Mar 06, 2009
Rating

Recommend it to my friends
by: Anonymous

I decided to buy one washing machine which should be suitable for my lifestyle,budget and spaces.
I wanted to buy one washing machine which is not occupied more space since my house doesn't have any special room to keep my washing machine.
So I decided to buy fully automated (washing and dryer combined).

Since my family is large (6 people), I decided to buy 10 kg. And my wife feel that the front load will be convenient for her. Also the machine should be very fast spin and should consume low energy and water.

And very importantly, it should not be noisy.

After long hunting lot and search, I decided to go for Whirlpool WFW9400SU.I was choosing this machine only after I satisfied with the above points.

I bought a whirlpool washing machine before 6 years back in walmart,Scranton.I am more satisfied with my washing machine since it was more reliable and flexible.

We can wash all of kind of cloths like bed sheet,jeans,shocks,carpet and so many things. Since this is fully automated, the dryer start after the wash.

So we don't need to look after the washing machine after the machine start. Even if you put the coins or some rod material, we can easily identify by the machine misbehavior since it is producing different sound.

The whirlpool is also worth for more and hard usage. We are totally six people at our home. So we are using this machine at least 2 days per day with more cloths.

It always work fine. Before I bought whirlpool, I had Samsung. But it was not too worth when compare to whirlpool. But I was not satisfied since we put more cloths, it didn't wash properly. Lot of manual intervention is required during the wash.It strucked very frequently.
Also it took more electric and its leads to get more electric charge.

Also I am satisfied with the whirlpool customer service. Last year I had a problem in the machine.
Unfortunately, it was not at all started. But it was resolved with one phone call.

Yes.I recommend this to anyone. Of course, I recommended this to lot of my friends too.

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Mar 06, 2009
Rating

Submitted by: Anonymous

Title

Comment
I decided to buy one washing machine which should be suitable for my lifestyle,budget and spaces. I wanted to buy one washing machine which is not occupied more space since my house doesn't have any special room to keep my washing machine. So I decided to buy fully automated (washing and dryer combined). Since my family is large (6 people), I decided to buy 10 kg. And my wife feel that the front load will be convenient for her. Also the machine should be very fast spin and should consume low energy and water. And very importantly, it should not be noisy. After long hunting lot and search, I decided to go for Whirlpool WFW9400SU.I was choosing this machine only after I satisfied with the above points. I bought a whirlpool washing machine before 6 years back in walmart,Scranton.I am more satisfied with my washing machine since it was more reliable and flexible. We can wash all of kind of cloths like bed sheet,jeans,shocks,carpet and so many things. Since this is fully automated, the dryer start after the wash. So we don't need to look after the washing machine after the machine start. Even if you put the coins or some rod material, we can easily identify by the machine misbehavior since it is producing different sound. The whirlpool is also worth for more and hard usage. We are totally six people at our home. So we are using this machine at least 2 days per day with more cloths. It always work fine. Before I bought whirlpool, I had Samsung. But it was not too worth when compare to whirlpool. But I was not satisfied since we put more cloths, it didn't wash properly. Lot of manual intervention is required during the wash.It strucked very frequently. Also it took more electric and its leads to get more electric charge. Also I am satisfied with the whirlpool customer service. Last year I had a problem in the machine. Unfortunately, it was not at all started. But it was resolved with one phone call. Yes.I recommend this to anyone. Of course, I recommended this to lot of my friends too.

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Mar 05, 2009
Rating

I adore this machine
by: Tonya

I absolutely adore my new Whirlpool Duet HT washing machine! It is an amazing machine that almost makes doing laundry fun.

Trading up from a top loader to a front loader was a great decision for many reasons. First it uses less than half the water which makes it much more environmentally friendly.

Because of the excellent cleaning action, it also uses a lot less soap which saves money and keeps me from having to lug the extra large bottles of laundry soap home. This along with the high speed of the spin cycle removes all the soap residue from my clothes.

In fact I haven't used any fabric softener with it yet and my clothes are actually softer than when I used my old washer with softener, which goes to show how much soap was left behind. The other feature I love is the sanitizing mode which uses a back up heater, which is included on my machine (Model: WFW9400SW) to sanitize the machine with extra hot water.

I also use this feature with my little boy's underwear, which help me know they are actually clean.

Another benefit of the high speed spin is that the clothes come out with a fraction of the water that my old washer left behind, so the drying time is half as long. This is a great washing machine and I give it very high marks.

Jan 13, 2009
Rating

Great Performance
by: Anonymous

Whirlpool WFW9400SW

I bought this one for my sister and she thanks me till date. The best thing about this one is the fact that it gives great performance even for very heavy loads. Approximately 12 jeans can be easily washed at one go using this superb washing machine. It is worth its cost and I did not find any negative points in the machine till now. I will recommend this machine to everybody.

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