Home
Submit  Review
Best
Brands Whirlpool
Kenmore
Maytag
GE
Miele
Bosch
LG
Frigidaire
Samsung
Haier
Other Brands
Types Portable
Combo
Dryers
Appliances Irons
Steamers
Help Repair Questions
Laundry Tips
Stains
Detergents
Privacy Policy
CONTACT US

Samsung VRT Silver Care Front Loading Washing Machine

by Aldona Ahlm
(Cumming, GA)

I bought the Samsung VRT Silver Care Front Loading Washing Machine one and a half years ago after moving into a home with a second story laundry room. I knew I wanted a front loader to minimize the use of water and the drying time for my loads of laundry.

Vibration during the spin cycle was a primary concern to me when looking for a new machine. The VRT technology of the Samsung uses ball bearings to balance to front loading machine during the spin cycle and it works very well. I have had no noise or vibration issues with this machine. Sometimes during the start of the spin cycle for just a second or two you will hear a humming and feel a very small amount of vibration as the ball bearings balance the machine but it is nothing compared to the constant sound of a top loading machine during the entire length of the spin cycle.

A secondary reason to chose this machine over other front loaders was the silver care technology. It disinfects the cloths during the wash cycle with the use of tiny amounts of silver. You can choose to use this or not when you start the washing cycle. I am happy with this option because I can feel confident that my children are wearing truly clean cloths.

I have had no problems or complaints with how well the machine washes cloths. My cloths come out clean with every use. I like the fact there are many cycle options including an extra wash, rinse, or spin. Being a mother of two young children I have washed some very dirty and stained cloths in this machine with great success. My delicates come out very clean and undamaged as well.

The only problem I have had with this machine is that from time to time a moldy smell will appear when you open the door to throw a load in. I have found that if you remove the tray where you pour the detergent, bleach, and fabric softener you will see mold accumulating in the tray. I wash it with bleach and run a load of whites using bleach and the problem goes away for quite some time. I have also found that leaving the door open in between cycles minimizes this. This may only be a regional problem as I live in the southeast where the humidity and temperature are higher than in other areas.

On the whole I am very satisfied with the Samsung VRT Silver Care Front Loading washing machine and would highly recommend it to any one looking for a front loader. If you have a second story laundry room this machine is a must have as the noise level is minimal. After coming from a home with a top loader Maytag machine that made so much noise that my kids would wake up from nap during a spin cycle this machine is a life saver and makes doing laundry easy.

Comments for
Samsung VRT Silver Care Front Loading Washing Machine

Average Rating starstarstar

Click here to add your own comments

Nov 16, 2009
Rating
starstarstarstar
this is avoidable
by: Terence H

Always leave the door open on front load machines, this will eliminate 100% or any problem with odour or mould. because it allows any water to dry out.

Nov 11, 2009
Rating
star
I HATE this washing machine!
by: Anonymous

I really Hate this machine. It is most frustrating, time consuming, appliance I have ever owned. (My last washing machine was a front loader too and it worked much better). My clothes don't come clean. I never use to pretreat my clothes unless there was a stubborn stain. Now I pretreat everything, and I still have stains.
There is lint all over everything -- even things I've had for years without a problem. I've had this machine for about 9 months and I am ready to buy a new machine. I didn't spend this much for a machine that actually takes more work. The dryer that matches is just as bad. Nothing gets dry. If you are looking for a new washing machine and dryer buy something else!

Oct 18, 2009
Rating
starstarstarstar
So Far So Good
by: Becky

I just received my Samsung 419 VRT Steam Washer and Dryer about a month ago. Yes, it is definitely different than the top loader that I've had all my married life. (26 years). I have to do laundry totally different.

far I haven't had the problem of any smell or mildew. I was told by many of my neighbors that this would be a issue if I didn't clean the rim or keep the door open. They all had that issue even though they had a different brand of washer but were all front loaders.

The biggest complaint I have is the time it takes to get a load of laundry done but I guess that comes with the territory of the front loader. The wash will spin one way and stop and then spin another. Again much different from the top loaders. As far as the clothes being clean. I too have to pre treat before I start my wash. That seems to help. It's hard to comprehend with the little water it uses that the clothes are actually getting cleaned. They do spin out pretty dry but I think that is because of the little water that they use.

All in all, so far so good. I pray that I won't have the terrible problems that so many have had. Especially for the price I paid!

Oct 18, 2009
Rating
starstarstarstar
So Far So Good
by:

I just received my Samsung 419 VRT Steam Washer and Dryer about a month ago. Yes, it is definitely different than the top loader that I've had all my married life. I have to do laundry totally different. So far I haven't had the problem of any smell or mildew. I was told by many of my neighbors that this would be a issue if I didn't clean the rim or keep the door open. They all had a different brand of washer but were all front loaders.

I don't like the time it takes to get a load done but I guess that comes with the territory of the front loader. The wash will spin one way and stop and then spin another. Again much different from the top loaders. As far as the clothes being clean. I too have to pre treat before I start my wash. That seems to help. It's hard to comprehend with the little water it uses that the clothes are actually getting cleaned. They do spin out pretty dry but I think that is because of the little water that they use.

All in all so far so good. I pray that I won't have the terrible problems that so many have had.

Oct 13, 2009
Rating
starstarstarstarstar
Works for me
by: Rhonda

I have owned my machine for over 6 months now and I absolutely love it. No mildew smells are in mine. Has been been very easy to take care of. Clothes come out clean and the spin cycle gets them so dry that it doesn't take long to dry them. I basically wipe the water out of the rubber front and dry the front door and leave the door ajar and everything works out well. You can't have something and not do anything to protect it from mishaps. I was told when I bought it that if you wiped it out around the door, you would prevent the mildew problem. They were absolutely correct. Thank you Sears for the sale of a wonderful appliance.

Oct 06, 2009
Rating
starstarstarstarstar
Get rid of mildew smell easily
by: Anonymous

Have you read the manual that came with your washer? It states to leave the washer door open when not in use. They don't mean wide open, just don't latch it. This allows the washer to dry so mildew won't form. We've had our washer and dryer for over a year and there is no odor in the washer. Also - use the detergent recommended for front loading machines and don't use too much!

Sep 25, 2009
Rating
star
Big mistake
by: Anonymous

Let me re-phrase...big, costly, SMELLY mistake. In the simplest terms, this machine sucks. Save your money, get something else. Anything else. I wish I had hung on to my 15 year old top load washing machine.

Sep 25, 2009
Rating
starstarstar
If you have Mold or Mildew Concerns
by: Anonymous

For those that have Mold or Mildew concerns. Please google "Mold Issue With Large Whirlpool Duet Washer". The people posting are concerned about a Whirlpool model. The information they are posting may also be relevant to other front loaders as there are other brands mentioned.

You may find the information very useful.

Here is the direct link:

http://housewares.about.com/b/2007/10/08/reader-mold-issue-with-large-whirlpool-duet-washer.htm#gB3

Sep 22, 2009
Rating
star
Reviewers listen up
by: Anonymous

The latest comment again was awful, yet the reviewer gave this machine a 5 star rating ! Please, reviewers, pay attention to the star rating sytem on the comments page and rate this machine accordingly. 1 = worst to 5 = best machine you've ever owned. This machine gets multiple comments on how awful it is, yet reviewers continue to give it a 5 star rating which is deceiving to someone researching the purchase of this machine !!!! Thanks !

Sep 21, 2009
Rating
starstarstarstarstar
Front Load Washers
by: Anonymous

Listen....I have 9 chidren, yeah I said 9 children and I bought a Electrolux fron load to minimize the work load and it seems that with the rewashing of smelly clothes and with the amout of repairs I have had to make to the unit, I am having second thoughts. I can't believe that even after you drop $3500 you still can have this many problems.........Arghhhhhhh

Sep 20, 2009
Rating
starstarstarstarstar
Love it!
by: K. Schmidt

So far so good. I've had my set about 6 weeks and I'm thrilled. I was washing everyday but no longer. I have washed all my slip covers and bedding with no problems. Which I was having to go to the laundry mat to do. It does take longer to wash but it washes twice as many clothes. I have no prblems with any smells either from the machine or on my clothes. You do have to learn to change your ways of washing, its not a top loader.

Sep 15, 2009
Rating
star
Terrible Machine
by: Jasper, GA Woman

I originally wrote on this web site that I was thrilled to own a machine that would wash king size comforters. I would not like to retract anything good I said about this machine.
I have now had it since March 09 and it is the worst washing machine I have ever owned. My last Kenmore Super Capacity lasted nearly 17 yrs. & I loved it. The clutch went out & too $$$ to repair.
This Samsung is so horrible I barely know where to begin. All the comments by other owners are absolutely correct. Musty smelly clothes, expensive laundry detergent needed,expensive odor reducing pucks needed, manual clean out filter, won't get clothes clean. Does not clean large bedding items. The list goes on....How pray tell do they continue to sell these machines????
And just after I paid almost $1,500 for my machine....ON SALE....Samsung came out with a model with 99% of the same features, same capacity etc. for $799.00 at Best Buy !!! I was and am livid that I so overpaid. The $799.00 model was not offered anywhere when I bought my machine....What a rip off !!!

Sep 15, 2009
Rating
star
The WORST purchase I've ever made
by: M. E. Jones

This Samsung front loader is absolutely terrible! I have three boys in sports, their clothes constantly smell of mildew and I have to do several loads of laundry a day just to keep up. I use the recommended detergent and go through 2 bottles of Downy a week, which doesn't really help. I never thought I would be cleaing a washer so it could do it's job correctly, isn't it supposed to be the other way around! The fact that it is claimed to be energy efficient is a crock! I have spent more money on laundry since we purchased this Samsung and it was not cheap. A new washer is in the budget!

Sep 15, 2009
Rating
starstar
Mold - Mildew Smell
by: Anonymous

The mold mildew smell is a problem. Cleaning the gasket is not the easiest and hard to tell if it is clean or if that is where the problem is. I do laundry daily, so the machine does not sit idle for long periods. I live in a stilt home in Florida. We live in a wood frame house and bought the front loading machine primarily for the VRT - it is quieter and does not vibrate like other machines, but the mold problem is worrisome. It is not a cheap washer!

Sep 07, 2009
Rating
star
crappy machine
by: Anonymous

I have had nothing but problems with this machine. All my clothes and towels just stink like musty old socks. I have been told by Samsung to run a load of hot bleach, put calgonite dish washing detergent and run that through a hot cycle or if that doesn't work, buy these pucks called Affresh pucks and run three at a time the first time. To no avail I still today have this terrible smell. I for one will never buy any front end load washing machine.

Aug 23, 2009
Rating
star
washer overall star rating is wrong
by: Anonymous

I think many reviewers are not paying attention to the star rating system. Many, many reviews are negative on this machine but owners are rating this machine at 5 stars. This could not be correct !!! So when reviews are combined, this washer had a high rating when the majority of the comments are very negative !!!

Aug 23, 2009
Rating
star
HUGE BUYING MISTAKE
by: J.M. Marsden

Have had this machine since spring and I agree with all the negative comments about this machine. I cannot understand why it continues to sell unless there are people who do not take the time to research this machine on the Internet.
Yesterday, the spin cycle vibrated so much (my washer is on a Samsung pedestal) that a bottle of liquid detergent that was on the dryer almost a foot away from the washer, vibrated so much it fell off the dryer onto the floor, spilling liquid detergent (the top on the detergent bottle was not on fully tight) all over my laundry room floor. Talk about a mess.This machine sounds like a CSX freight train for a long time before the VRT takes over.I fully expect this machine to end up on the basement floor of my home one day, having vibrated thru the laundry room floor and 24 inch floor trusses.I think this ranks as the most expensive buying mistake I have ever made.

Aug 23, 2009
Rating
star
Dont buy it i regret it BIGTIME !!!
by: Anonymous

I would give this product a 0 if i could & this is why: I ressearched before i bought and thought this brand [i do love samsung products]sounded like it had least problems including MOLD..WRONG huge problem with mold ..easier to keep off the door..very hard to keep it under control in/on the rubber all around the drum...My clothes always smell musky and if they get wet or damp like tea towels it smells even worse..I have 5 kids & do alot of laundry and always leave the door open. The whole point of buying this machine was because i do alot of laundry..I dont have time to babysit the mold and the cleaner Airfresh they suggest cost a 11.99 for a little bag outrages if u ask me..OH and if u turn the silver care on ur laundry takes so long to finish absolutely ridiculous i don't have time to use the silver care and that was the other big reason i bought this machine....Lastly my dryer computerized controls stop working but i have had this pair for almost 2 yrs but thank god i bought extended warrenty i think i will need it..something i never thouht of is bleaching is very difficult in front loaders they dont soak properly as well ):

Aug 21, 2009
Rating
starstarstarstarstar
My husband and kids complain!
by: Stacey S.

We remodeled our home and wanted to put in a more efficient machine in our second floor laundry room. I researched MANY models and went with the samsung. At that time, it had all positive reviews and the price was right. I have kids in sports and my husband likes to play outside. The first thing I noticed was that when you wash on NORMAL cycle the loads take over an hour and after drying the clothes I could still smell body odor on them, especially the underarms. So, then I tried pressing extra wash and rinse with each cycle. Still, the same problem. My friend told me to spray pre-cleaner on any spots and under the arms. Now, I treat almost all our clothes with pre-cleaner and run with extra-wash and rinse. The loads take forever, but it did help. (I use TIDE HE powder) The next problem we encountered and still have is the smell of mildew on clothes. This started after having the machine for about a year. I wiped the inside of the machine with clorox and thoroughly cleaned the trays and ran a cycle of HOT water with a ton of vinegar. That seemed to take away the smell. I started leaving the door open between cycles but the smell of mildew is still in the clothes. It's so frustrating!!! I have many loads of laundry to do and each cycle takes over an hour. Currently, my machine runs continually one day a week ALL DAY. Sometimes, I really need to run a load prior to going to bed just to keep up but I can't because of the fear of mildew setting in. My husband and kids say they have the smell on their clothing. It's more subtle, but it's still there. I know it's coming from the machine. This machine is like a yoke around my neck!

Jun 28, 2009
Rating
starstar
Does not have self cleaning filter
by: Anonymous

No one has addressed the fact that this machine does not have a self cleaning filter as you do in almost all top loading machines. Not only do you have to clean the hair and debris out of the front of the rubber gasket after each wash, you have to periodically pull out a tube on the front of the machine,drain it into a pan and then manually clean out yet another filter.This is beyond absurd ! I have 4 rescue dogs that shed despite skin supplements so the dog bed covers, covers for the couch etc. have doggie hair on them. If I had known about this, I would not have bought this machine.
I also agree that it does not clean clothes as it should. A king size light weight comforter just does not get clean. The center of the comforter or the part thantis folded to the inside when you are inserting the comforter into the tub, is clearly not clean when the cycle is finished. I took one comforter to a neighbor's home and washed it in her super capacity top loader and the comforter came out sparkling clean using the same detergent !So now I am driving to the laundry mat to wash my large blankets/comforters/mattress pads etc. which is the reason I got this machine in the 1st place. What a waste of my hard earned money!!!!!!!

Jun 28, 2009
Rating
star
Does NOT clean clothes !
by: Anonymous

Very disappointed in my machine that I have had since March 2009. First of all it does not get my clothes clean.(do not mistake the fragrance in the detergents with actually clean clothes) Despite using every national brand of He detergent, stains (mustard, tomato sauce, iced tea, chocolate) still appear after washing. Also used pre stain sprays of very description and OxiClean. I think there is a design flaw in the way the clothes are tumbled in the machine as opposed to being washed in a top loader. The clothes tumble in 1 direction for several seconds, the machine pauses for 5-7 seconds and clothes then tumble in opposite direction. This means that the clothes just tumble on top of each other and the inside of say, a blanket, does not get moved around the tub against itself/other clothes as in a top loader and therefore clean. I had a service guy out and he replaced the "water sensor" so that more water would flow into the machine but that has not worked. In addition, I have a huge problem getting rid of the detergent in the clothes. Put less detergent in and the clothes are really nasty and more detergent and the clothes are not clean AND you have the excess suds issue so the load has be rinsed 3-4 times extra. It's a not worth it and I wish that I had my $1680.00 back big time !!! The new 4.5 cu ft top loaders are the way to go & they are SO much less expensive than these front loaders !Do not buy this machine !!!

Jun 26, 2009
Rating
starstarstar
worried about stink
by: Anonymous

we bought a new front load samsung and the store salewoman seemed very knowledgable and confident that we'd have no problem if we left the door open a crack. we liked that idea but after it ran i wiped down the rubber gasket at the door and can see there is no way on earth that leaving it open a crack will get the bottom level of the gasket dry. i peeled it back a bit and saw water under the bottom of the gasket. i dabbed a towel there but you can only get so much out. it is very likely to trap the water. i dont want to have to yank like that on the rubber seal every time i am done with washing, think about it you had to upeel the seal on your fridge every time - it will very likely loosen and weaken it after a bit of use. so i am not sure if we should even keep the machine, because having smelly clothes is enough reason to me to return a washing machine. we may return it i am not sure yet. only downside of old style i thought was the middle piece taking up room (toploaders) but otherwise i think the frontloaders tried to reinvent the wheel and didnt do as good of a job as the original.

Jun 12, 2009
Rating
starstarstarstarstar
Remove load promptly
by: Anonymous

I noticed that if I left a load in the machine overnight, it smelled the next morning. Now I remove a load as soon as it's done and I have never had another odor issue. I also leave the door fully open after my last load is done for the day to let the tub dry out completely before closing the door. I think this helps too. Musty mildew cannot grow without water/moisture and warmth so if these 2 things are removed it is absoloutely impossible to have the fungus/mildew issue ! (Thanks go to Good Housekeeping magazine for these suggestions from their testing staff.) Remember that water flows thru the detergent/bleach/fabric softener cup at the top so if you live in a particularily humid area, you might want to pull that out at night to let it dry out also.In closing, I had that musty fungus smell in my Kenmore top loader if I left a load in there too long so I don't think this can be entirely blamed on the fact that your machine is a front loader.....Thanks for reading !

Mar 26, 2009
Rating
starstarstarstarstar
LOVE IT
by: Anonymous

Very proud of the decision we made to buy the Samsung with VRT. Wonderful product. Both washer and dryer.

Mar 19, 2009
Rating
starstarstarstarstar
I'm sold !
by: Jasper, GA woman

Am on the hunt for a front loader and was torn between the Samsung and the Elextrolux. After reading numerous postings about problems with the Electrolux I was leaning toward the Samsung. This review has sold me ! An appliance repair friend suggested that the door gasket be wiped down once a week with a bleach/water solution (3/4 cup bleach to 1/4 cup water) to control the mold. He swears it is a problem with ALL front end loaders.Leaving the door ajar is also recommended.Small price to pay for the new 4.5 cu ft model. Now I can wash my king sixe comforters!Thanks for good solid info !

Click here to add your own comments

Join in and write your own page! It's easy to do. How?
Simply click here to return to Samsung Washing Machine Consumer Reports


footer for washing machine reviews page