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Kenmore series 80

by B.
(NY)

We purchased a Sears Kenmore Series 80 washer in 2002, replacing my dear harvest gold GE washer that saw me through two growing boys and nearly 20 years of laundry.


When we purchased that GE, with its shiny chrome trim and buttons, and metallic fake wood grain instrument panel, white was ‘cheap’ and cost $20 less, and olive green and harvest gold were very popular. I loved that washer. It could clean clothes perfectly, never caused wear and tear on our laundry.

It could spin out every drop of water so that I wouldn’t spend a fortune on drying clothes in the dryer. (I suppose I spent a fortune on electricity in 1983 running that powerful washer.) Only once in all those years did we have a problem when it didn’t drain. I’ll never forget as my husband puttered with it and victoriously pulled out one of my son’s tiny little white baby socks that had lodged in the discharge hose.

Never any problems. But in 2002, my lovely washer was getting tired and some days it barely seemed to agitate. My husband spent days examining it and taking it apart, to see if he could remedy its lethargy. But because of its age, we supposed we would have to break down and go out there and buy a new one.

From the very beginning I was not happy with my sears Kenmore. It seemed smaller, (although my husband assured me it was not) and the Sears sales representative had called it a “20 towel” washer. Ha. From the very start, I discovered that if I washed too many items in my “heavy duty” washer, that they would not come out clean, and sometimes the towels were heavy with water. They took forever to dry. I did not like the way the washer agitated. It was slow and very quiet. It barely moved the clothes, but frequently they ended being tangled together. My husband explained that because it used less energy, that the new washers “washed” clothes differently. I couldn’t compare it to my old one. Unfortunately, something was strange. For a washer that didn’t seem to agitate the clothes as much, it seemed to put a lot of wear and tear on the towels.

It shredded them. Also, as every year went by, the washer seemed to spin out less and less water. This past March, 6 short years later, not nearly 20 years as I had gotten with my GE, my washer seemed hopeless. My husband, now armed with the internet and endless suggestions for troubleshooting and repairing washers spent months looking at it. Heaven forbid we might call a repairman. My husband was adamant. “I can fix it myself.”

You know what those repairmen charge. “It probably cost half as much to repair it, as it would to buy a new one.” It was still washing the clothes, and discharged most of the water, but the towels and clothes were left sopping wet.

It was to the point that I had to hang the towels over the bathtub or outside to drip dry until they were “dry” enough to put in the dryer. Is it too much to ask that for an appliance that we spent almost $500 for, that it could last more than 6 years?

Unfortunately, we now also have a Kenmore stove, and a Kenmore refrigerator. This is one consumer that will now say NO MORE to Kenmore.

Comments for Kenmore series 80

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May 05, 2013
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A very happy Kenmore customer!
by: Anonymous

I have 1998 Series 80 Kenmore washer and dryer. They are now 15 years old. I have had two repairs on the washer; # 1: the water temp selector needed to be replaced about 3 years ago and # 2: and this was my fault, the lid switch needed to be replaced after I kept starting it with an unbalanced load that hit the top until it broke the switch. I should have repositioned the heavier items. Again, that one was my fault. That is it...in 15 years only one true repair and nothing has had to be done with the dryer. I keep thinking that they will need to be replaced soon, but no rust and they still work great. The repairman told me last time to hang on to them as long as possible because the newer models will never work as well as these. I have been very happy with all my Kenmore/Whirlpool appliances and hope to continue purchasing them. My entire kitchen has Kenmore appliances that are 8+ years old and not one problem.

Nov 02, 2012
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A little disappointed
by: Anonymous

We've had our kenmore 80 for 7 years. Yesterday, I found rust all along the top, underneath where the bleach dispenser is located and it's growing under the lip along the entire side of the washer. I rarely use bleach and the times I do I rinse the bleach dispenser with numerous cups of water after pouring the bleach. The plastic dispenser will yellow if it's nots rinsed ASAP. I have no yellowing plastic but unfortunately rust. I sanded it down as best I could but it's very hard to get under the lip of the top. Then, I applied rustoleum and I think I will apply appliance paint once the rustoleum is dry. I hope it's holds up because the washer itself is works. Nevertheless, I am somewhat disappointed.

Jul 29, 2012
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Question on spin Cycle
by: duanegillum@yahoo.com

I have a machine that won't spin all the way out on the delicate cycle. It seems like the last spin doesn't get engaged and there's water left in the drum It works on the cotton cycle completely. I'm thinking it's someting to do with the controls. Anyone else experience this and what did you do to fix it?

Please email back to duanegillum@yahoo.com, I'd really appreciate any feedback.
Thanks.

Apr 16, 2012
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Stick with Kenmore and Whirlpool
by: Neill

I really don't understand so much discontent with the Kenmore - Whirlpools (same washers). I fix these direct drive washers and it's amazing how little actually goes wrong with them. What spins the cloths is a clutch-spin tube affair. I suspect people over load the washers and that shortens the clutch life a lot. Think of doing the same to you car. Agitators have little plastic parts called dogs. They need replacing every few years. They are super cheap and easy to replace yourself. The other thing that goes bad in a few years is a thing called a coupler. About five bucks on Ebay and 15 min's to replace if you know how. U-tube is full of videos and how to do these repairs when needed. These machines are so superior to front loaders I'm surprised anybody buys a front loader. I've sold many older top loaders to folks that say they'll never have a front loader again.

Apr 24, 2011
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never again
by: Anonymous

My kenmore 80 series is around 5 years old. The basket is very discolored and won't get clean. I don't feel like my clothes are clean and my white towels have brown spots on them. A technician came out for another problem- the washer was making noises- and I asked about the basket. I was told the water stays in the tub and discolors the basket. Any one else have this problem or believes the techs answer?

Feb 19, 2011
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The old girl finally quit
by: Anonymous

bought my series 80 in 1999. I have four children that play a combined 6 sports and numerous outside activities. On average I do about 4 loads of luandry a day and lots of towels and jeans. this washer was a dream..finally, she stARTED TO LEAK AND IT IS A CRACK IN THE TUB. Too expensive to fix so we are out loooking for a new one and no one seems to recommend the kenmore anymore. I guess when Kmart took over Sears we started to get the subpar kmart quality....Off to Loews we go....

Jan 19, 2011
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very good
by: Anonymous

i had a pair of kenmore elite that came when we bought the house, its been 6 years now and both machines serves my family very well, i did replace the coupler a couple times, and a water pump once after all this years, maintaining the machine of course, will serve you right, its good to see this machines serving you perfectly. i do my own maintenance. with the help of internet and order parts on ebay

Jan 15, 2011
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3 Years and It's Quits
by: Lee from California

I have always owned Kenmore washers as did my Mom before me, but this latest one has been JUNK. We bought it 3 years and 3 months ago NEW and it now doesn't spin out the water and finally started leaking water out the bottom. Estimate to replace and install new gear - $300! Plus the $75 to diagnose the problem. If we fixed it ourselves, just the parts would be around $200. Whatever happened to the Kenmore washers that lasted 20+ years? Quality is gone.

Dec 18, 2010
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The title says 80 series
by: Anonymous

I think some postings are for older models. Apples and Oranges! I have a Kenmore dryer made in 1966 still going strong, but that doesn't mean the 80 Series washer is worth carrying home. By the looks of all the complaints. I'll buy something else.

Jul 30, 2010
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Kenmore leaks out bottome
by: Anonymous

Our Kenmore is only 5 years old, but it has developed a leak out the bottom of it. The hoses in the back don't leak but water comes out of the front right of the machine (as you are looking at it). Very frustrating and has rusted the bottom of the machine and ruined our laundry room floor. I thought it was from overloading or it not being level, but it still leaks. If anyone has an idea how to fix or what is causing it, I'd love to hear from you.

Jul 30, 2010
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buyer beware
by: Anonymous

You wonder why people by from LG. Ihave a series 80 about 2 years old. Found out it is common to quit spinning and this has been a long time issue. Sears has kept selling this piece of junk anyway.
Why do they ruin their reputation with this crap.
I will not buy another appliance from them until they upgrade or fix the problem.
Your"old kenmore" is not series 80. thats why it has lasted 27 years. BUYER BEWARE!

Jul 30, 2010
Rating
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JUNKY KENMORE WASHING MACHINE
by: Anonymous

I agree 100% - my Kenmore washing machine is less than 4 years old and is leaking water. I have not been impressed with my Kenmore dryer either. Does not dry clothes well and not quickly. I have nothing good to say about Sears anymore. We just spent $9,000 on windows and doors and the quality and service was atrocious. Sears Canada has seen the last of my many years of business with them. Their Customer Service sucks - we still have deficiencies with our doors and yet they have billed us. We are going to buy a new washing machine instead of repairing this less than 4 years old Kenmore. Absolute junk is what Kenmore is.

Jul 26, 2010
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LOL
by: Anonymous

I would have to disagree with most of you. I work at a Sears Outlet store in Perrysburg, Ohio. Kenmore is a GREAT brand! 1/3 Households in America have ALL Kenmore Products...and 1/2 have atleast one! The only thing i can really say to the people who are complaining about the product is short, simple and sweet. Protection Agreement! You say that they're breaking down in less than 5 years? Well we offer P.A's up to 5 years! anything thats wrong with it we fix...FOR FREE. We do once a year Maintenace checks for free, we call you! So think about that next time you buy a product, from ANYONE. P.A's are always worth it on Washer/Dryers and Refrigerators. Highly Recommend them. Thanksss.

May 12, 2010
Rating
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Series 80 won't spin water out
by: Anonymous

My Kenmore Series 80 will not spin water out and shreds towels just as described in the first entry. Repair bills are extravagant for Kenmore appliances. When we buy another one, we will go to Home Depot or Lowes not Sears. Also, Sears has ridiculously long waits if you want them to repair what they sold you. We are talking 2 and 3 weeks for them to even come out!

May 11, 2010
Rating
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Only lasted eight years
by: lm

Purchased this washer in 2002. Just recently it will not agitate and makes a very loud grinding sound. I was told I probably need a new motor and should just buy a new washer. I thought washing machines lasted a lot longer than 8 years (especially a Sears model!).

May 11, 2010
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time shows it works great
by: Lynette

We have a Kenmore top loader washing machine that came with a house we purchases a few years ago. The machine is over 12 years old and works great!! The matching dryer works great as well. Both have worked years and have not requied any maintenance costs whatsoever and I have tried to kill them because I want the new flashier Kenmore Elite steam dryer, front loading machine. Problem is.... the old ones just will not die!! They work really well and I can't even find one thing wrong with them.
Excellent machines and from what I see on this site, a very good reputation. THing is... WHirlpool no longer is making Kenmore's washers, LG will now be making them starting with the brand new models coming out. I guess we will see if anything changes.

Apr 11, 2010
Rating
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kenmore 80 series washer
by: Anonymous

hello,We purchased a kenmore 80 series washer about 5 years ago and I have to say that I have never really been pleased with how the clothes came out. But now after 5 years of use my clothes absolutely do not come clean. most times I have to put them on 2 wash cycles to get them clean and sometimes I even have to run an extra spin cycle to get all the water out. This is a huge waste of water and energy to wash.I also bought a kenmore 700 series dryer which I am also not to pleased with. it takes 1 hour for a load of laundry to dry and even them sometimes I have to put it on an extra 20-30 mins to get them totally dry. Now that the weather is nice I am line drying.

Aug 14, 2009
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Will last long time
by: Bernadette Motes

I got my first washer three years ago this is a Kenmore Ultra Fabric Care Heavy Duty 80 Series. I have used several different washers in my life. However I must say even though this is an older washer and I bought it used I have never had a single problem with it.

I have had more problems with newer washer s than I have with this particular washer. It is reliable, a good brand, and an excellent quality. I’m not sure how old this washing machine is but it is certainly not new. I would recommend this particular brand and if possible this model to anyone. I think that the quality in this is proven in the long time it has been working. It is very simple to use.

There are only a few settings but that is all I have ever needed. On almost all of the appliances I have ever owned I have needed to replace certain parts, be it a turn dial, or hose whatever, with this washing machine I have not needed to replace anything.

I think that with this particular brand, if you take care of it you can have it for a long time.

Aug 14, 2009
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highly recommend
by: Joy B

I highly recommend a Sears Kenmore washing machine for every household and family. I have had my Kenmore washing machine for 27 years and it is still running strong.

It is a top loader and spins the clothes to an almost dry feel when I take them out to put in the dryer. The delicate cycle is great for my fragile smaller articles, and even for my large articles like pillows. The large capacity is wonderful for washing comforters and bulky material like sleeping bags.

It has an automatic balancer to keep the loads running smoothly. It is also very quiet sounding while running.

I have been very happy with my Kenmore washing machine and hope to get many more years of service from it.
Joy B.

Aug 14, 2009
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Long lasting
by: Todd

THE BEAST!
I'm not sure how old, I would guess it was purchased around 1999 or 1998? So somewhere around 10 years old. I've NEVER had to provide any sort of maintenance or repair. The damn thing just keeps on working.

It's been moved from apartment to apartment to house to its current resting place. Up and down stairs, in the back of moving trucks, put in storage for several months and yet it keeps on working.

This is a large capacity washer so you can just throw everything in there at once and do only one wash. Of course you have to make sure it's balanced because if not, it does have a exorcist like shake that you will encounter if not balanced.

Clothes come out clean and fresh. Optional bleach pool is nice and also has always worked. 2 thumbs up. I hope it lasts another 10 years.

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