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GE WHRE5550KWW top load washer 4.1 cu ft

by Michelle
(Cleveland)

When I first bought this washer, I thought it was great. But, my clothes were pretty clean to begin with. Within a couple of months I began to notice that my laundry just wasn't clean like it used to be and began 'watching' the washer.

It wet the items, but only truly washed what was loaded first, or those clothes at the bottom of the washer. The rest never got clean because soap and water did not go through the fabric.

I bought the unit because it was to sense the load size. After having 2 technicians here, I've found that the washer always fills to the same level, regardless of the load size.

In order to get my clothes clean (4 people household, 3 little boys) I have to 'babysit' the washer, add water with a hose and be sure that I pretreat absolutely everything before it goes in. Find another washer, you'll regret buying this -- I sure do!

Comments for
GE WHRE5550KWW top load washer 4.1 cu ft

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Feb 22, 2010
Rating
starstarstarstarstar 		DEFECTIVE GE WASHER
by: JOHN VIGIL

PLEASE DON'T BUY THIS PARTICULAR WASHER FROM GE...IT IS PURE JUNK....I WILL AND AM TELLING EVERYONE I KNOW ABOUT THIS WASHER. INTERNET HAS BEEN A REALLY BIG HELP PUTTING OUT MY DISASTEROUS PURCHASE STORY. THE SAD THING IS THAT GE WILL NOT AND DOES NOT WAN'T TO REPLACE....THEY SAY IT WORKS NORMALLY MAYBE IN LALA LAND BUT HERE IN REAL LAND IT DOESN'T WORK- BOTTOM LINE...DON'T BUY THIS WASHER. GE IS A DISGRACE OF A COMPANY. I WILL NOT GIVE UP UNTIL EVERYONE KNOWS ABOUT THIS DEFECTIVE WASHER AND NOT TO BUY IT. I CAN'T BELIEVE AFTER SO MANY COMPLAINTS THEY JUST DON'T TAKE IT OFF THE PRODUCT LIST. IT IS VERY UNFORTUNATE THEY CONTINUE TO SALE THIS JUNK. THE SAD THING IS I'M STUCK WITH IT UNTIL I THROW IT OUT FOR FREE. LISTEN UP GE....I WILL NOT GIVE UP UNTIL EVERYONE KNOWS HOW BAD I WAS TREATED BY YOUR TERRIBLE COMPANY REPS AND TECHS. ALL I WANT IS A CHANGE REPLACEMENT THATS IT....I'M NOT ASKING FOR A MORE EXPENSIVE MODEL JUST SIMILIAR OR LESS...I'LL EVEN PAY THE DIFFERENCE TO BUY SOMETHING BETTER. IF GE STILL DISREGARDS MY NOTICE THEN YOU WILL BE SEEN THIS DEFECTIVE WASHER ALL OVER THE NEWS....IT'S GOING TO BE ON THE STREET WITH A BIG SIGN THAT SAY PLEASE TAKE THIS DEFECTIVE WASHER FOR FREE BECAUSE IT'S NOT EVEN WORTH BUYING IT...DON'T GET STUCK WITH BUYING THIS MACHINE....EMAIL ME IF YOU WOULD LIKE FURTHER DETAILS ON IT...JOHNAVIGIL77@HOTMAIL.COM
Feb 20, 2010
Rating
starstarstarstarstar 		GE Should be embarrassed
by: Clark

We just purchased this washer and what a joke. It is going back tomorrow and I suspect we may never buy another GE product.

We are a family of six with four active kids and have had two previous washing machines over a 20 year period. We loaded the new GE five seperate times this morning after repalcing the old washer. We used the proper detergent on the extra heavy setting and super load size on the last three loads. Everything appears to be operating properly per the manual and the clothes do not get clean......not even close.

We are now re-enstalling the old washer and plan to buy something other in the near future. I now wish we had done our research in advance, but did not think a recognized business would sell a product that performed so poorly.

This is the first time I have posted comments on a products poor performance.

Feb 17, 2010
Rating
starstarstarstarstar 		Hmmm....
by: Anonymous

Mine works just fine. I tend not to overload my washer and use gain detergent.
Maybe mine was a mistake but Im very happy. gets all my stuff clean! (even my friends) bring there clothes over cause the laundro-mat is getting too expensive, and they like mine better than the commercial ones. hmmm.. Maybe cause I wont let them OVERLOAD and yes I have a super loader!
Feb 09, 2010
Rating
starstarstarstarstar 		WHRE5550KWW JUNK DON'T BUY IT
by: JOHN A VIGIL III

We bought the washer at Best buy and it was the worst mistake of our lives. They would not let us return the defective no good for nothing so called washer. I don't know what is worse the washer or Ge techs. I'll start from the top. Bought the defective machine from BEST BUY left on vacation only to come back and realize it never cleans my clothes. I have called Best buy and they just give excuses and send out technicians that are trained to say that the machine works but in reality know that it is a defect. I tried all there remedies and different procedures but to no avail. They finally send out Ge techs and all of them said it was working fine. Disregarding all of my complaints such as the clothes come out just as dirty as they went in. All I wan't is to return it for a machine that works but they won't let me. They insist it's my problem now and they will not accept it back. I will never ever, ever, ever buy a GE product again. This washing machine is a pile of junk. They know it doesn't work and they still ignore my complaints. I have been a victim of fraud and thievery by GE and Best Buy. PLEASE CALL ME OR EMAIL ME IF YOU WANT TO KNOW MORE ABOUT MY ONGOING PROBLEM WITH THIS PARTICULAR MACHINE AND GE'S POOR EXCUSE OF CUSTOMER SERVICE. I STILL CAN'T BELIEVE I WAS RIPPED OFF. My email address is johnavigil77@hotmail.com
Jan 23, 2010
Rating
starstarstarstarstar 		disgraceful
by: Sarah

While it beats the clothes to a pulp, it doesn't clean them. Clothes come out dingy, huge dry spots. lint and stains still present. No matter what mfg. recommended remedy for wrinkles, detergent residue,etc is used, it's a sham. These machines should be recalled. There is no way to wash a load of clothes in the amount of water provided, even at the super level. My only regret is that I kept giving it the benefit doubt and trying different remedies. Never again
Jan 07, 2010
Rating
starstarstarstarstar 		Don't buy this machine.
by: Anonymous

We have had this machine for two months. Thank God we bought it at Sam's Club. We have 90 days to return it. We are looking for a replacement. This is a soaking machine. Doesn't matter how much high effeciency soap or bleach you add the clothes come out stained under the arms and around the neck. I have given up. We are returning the machine. You need to hand wash the clothes before putting them in the machine. Please save yourself time and money, buy a different machine. Our clothes come out looking more soiled than when I put them in the machine.
Dec 11, 2009
Rating
starstar 		clothes don't all get wet
by: Jeanine

I have the same exact problem as the previous poster. I am returning it tomorrow. The things on the top never even get wet.

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