logo for washing-machine-wizard.com
LEFT for washing-machine-wizard.com

Fisher and Paykel EcoSmart GWL10US

by Jeremy
(Dayton, OH, USA)

I have owned this washing machine for several years and have been nothing but impressed by it. It lives up to its "Eco Smart" label for a variety of reasons. To begin with, it uses significantly less water than any other machine I have ever owned. The washer senses the amount of clothing in the tub and fills to an appropriate level. You're no longer stuck with low, medium, and high water settings. If you add an article of clothing in mid-cycle, it knows and adds more water if necessary.


Additionally, although it is a top-loading machine, it continually cycles the water over the top of the clothes much like a front-loading machine. This allows you to use about one-third less detergent per load in addition to the water savings.

By far the best feature is the direct-drive motor. There is no transmission as in most traditional washers, the electric motor is attached directly to the central shaft. This means there are far fewer moving pieces, and thus less to break. It also allows the spin cycle to be incredibly fast. Clothes come out significantly "dryer" than any other machine I have ever used, which means they're done in the dryer much faster.

And on top of all that, it get's clothes clean as well as any other machine I have ever owned! I wash almost exclusively in cold water (another eco bonus) and never worry about stains coming out.

The washer features an electronic control panel that provides five wash cycles, three standard water levels (if you don't want to use the auto sensing), five water temperatures, and four spin speeds. You can also set a "favorite" combination that is then available at a touch of a button. It features a delay setting that you can use if your utilities have time-of-day pricing, and a soak setting if you want something to sit in soapy water until you decide to advance the cycle.

This was the first Fisher and Paykel appliance I ever purchased and was so impressed I have since bought the matching dryer and a Fisher and Paykel dishwasher!




Comments for Fisher and Paykel EcoSmart GWL10US

Average Rating starstarstar

Click here to add your own comments

Jan 06, 2017
Rating
starstarstarstarstar
Great machine, but understand it NEW
by: Bob A

We're 8 years into our second Fisher Paykel washer. The first lasted over 10 years until the control board died due to the washer running during a few power glitches and spikes during a storm while transformers were exploding down the street. Our first washer had a stuck water valve from rust particles in the water..should have had a screen on the hose. Our second washer has been great, with a stuck pump because a golf tee managed to find its way out of a wash and into the pump. Ive been able to run the diagnostics myself after Googling the manual. Removed pump with a snap and a 1/4 turn twist and found the golf tee. Recently had a stuck diverter valve so it wouldnt drain and thus wouldnt spin. Popped off the diverter valve as shown on youtube and pulled out a piece of plastic from a collar stiffener. Working fine now. If youve got basic skills you can save expensive service calls. Parts are available online but will take a few days. Love the washer.- no belts or old style transmission...all done with a state of the art motor...SmartDrive. we bought a F$P refrigerator a few years ago and its also energy efficient !

Feb 09, 2016
Rating
starstarstarstarstar
THE BEST WASHER EVER!!! NEW
by: Anonymous

I've had this machine for 13 years and I've NEVER had ANY problems. Great machine and does an AWESOME job!

Oct 30, 2012
Rating
star
Washer sucks
by: jeff

I have had this washer for 8 years nothing but problems. Divert valve fails every 6 mo. circuit boards blown, pump blows. in last 5 years $2500.00 dollars in parts and labor. Why do I keep it because when it works it works well, and I have a home warranty which to my amazement fixes it at least twice a year at $350-400 dollars a pop. The down side no washer for at least a week or two nobody has parts special order.

Jan 17, 2012
Rating
starstarstar
GWL10US (old model)
by: Anonymous

We've had this machine for 15-20 years with only a few problems. A few years ago the pump had to be replaced and more recently the diverter valve. Our most recent problem is not being able to get hot water consistently and haven't yet figured out if it's the hot water solenoid or a controller problem. Fortunately the machine is easy to work on for the reasonably handy but parts are not commonly available and have to be ordered. Authorized "service man" has been more trouble and $$ than help and I've wound up doing most of the diagnostics & parts replacement myself. Also, the "EchoSmart" feature means you can't really do a hot water wash & rinse. Otherwise we have liked the machine and found it dependable considering the age. When the time comes though I'm not sure we'll buy another FP.

Nov 08, 2011
Rating
starstar
Too many issues
by: Anonymous

Worked great when I first got it (for about 2 years) ...Have had to take it apart 3 times in 5 years. First, it would not drain (has happen 2 times since), 2nd the agitator wings blew out and had to be replaced with the entire agitator (made of flimsy plastic), and now it does not have any temp except cold. Much money spentfor a machine that has many issues over little time. Although economical, I should have stuck with something like the GE that I had for over 12 years without any problems.

Feb 12, 2011
Rating
star
disgusted
by: Anonymous

I am sure that there are people that love the washer , but I am not one of them . I am so not happy the washer is once again broken. this is the third time it wont spin and now it wont drain. I have told friends looking for new appliances to stay away from this brand. Oh and trying to find someone to fix it is also a treat. Just buy american.

Feb 12, 2011
Rating
star
help us
by: Anonymous

my washing machine is not going through a cycle. as well as not releasing the fabric sofener. and not removing the water completly. clothes were soaked and there is a horrible high pitch sound when it is in use.

Feb 12, 2011
Rating
star
Same washer, nothing but trouble
by: Anonymous

We have the same model washer and eversince we have had it is is nothing but problems. Every day it is something new, all in the programing. It will never opperate the same from one day to the next. Had repair man from place we bought it come and look at it. He finally said he don't know what to do with it. Can't afford to buy another, stuck with a peace of junk.

May 25, 2010
Rating
starstarstarstarstar
Great workhorse machines!
by: Danno210

I've had my Fisher Paykel EcoSmart washer since they had first come to market. It's been a fantastic machine that has seen multiple uses most every day for perhaps 5 or more years now, no issues whatsoever.

About 2 years later I added their SmartLoad top-loading dryer, which has also been another workhorse.

Both work great and seem to save energy with each use since the spin cycle is I think 25% faster than other mfr's washers so there's less water in the fabric to dry, and the dryer seems to finish about as quickly as the washer does - something I've never had any other matched laundry pairs do.

I recommend this brand whole-heartedly from my experience. Remember that for possibly every 50 happy users of a product, likely only a fraction of them will post positive response online about their ownership experience whereas most _every_ dissatisfied owner will heartily post their experience out of frustration, so bear athat consideration in mind when you're performing research.

Dec 22, 2009
Rating
star
bad news
by: Anonymous

We picked this brand thinking it would last. It worked fine for about 3 years. Then the main control board went out.Would wash the close but would not spin them dry. Just fill up with water.Ok paid about 260.00 to repair. About one year later same thing. Fixed it again. Eight mounth later here we are again. This is it. Went out and brought a new machine. Will not buy Fisher Paykel again. Not a good buy.

Sep 18, 2009
Rating
starstarstarstarstar
Not filling with water
by: my kids mom

We have a Fisher & Paykel econo smart washer. We have really loved it. Clothes are clean and not damaged-no pills on clothes. However, my washer is not filling with water only a trickle. When the washer first fills with hot water all is well. However, as the washer is sensing water level it gets only a trickle of water and won't advance to wash. If I advance it the washer will get stuck on the rinse cycles because of only a trickle of water.

I have removed the hoses and checked for blockages-none have been found. I'm beginning to think I have inlet valve problems.

Please help! My clothes need to be washed.

Sep 16, 2009
Rating
starstar
Computer and Water pump issues
by: Anonymous

We have had it only 3 years and both the computer and water pump are shot. $500 to repair, should have bought something for 1/2 the cost then I would have expected it to last this little amount of time,

Jun 15, 2009
Rating
starstarstar
when it runs its great
by: Anonymous

when this machine runs its great. however the computer control keeps crapping out at $200.00 a pop. i cant afford to keep it. owned since 2000

May 04, 2009
Rating
starstarstarstarstar
Lid open to load while starting
by: Anonymous

My mum has the exact same washer and I loved it while living at home, and so when I moved out I bought the exact same one.. However I can't find the setting to change the lid lock.

On my mum's machine we could have the lid open when first starting to load the clothes and washing powder as the water was filling, then it would lock once the water had filled - On my washing machine I have to have the lid closed from the start, so I have to have it loaded and put the detergent in before pressing start.

Does anyone know how I can change this setting?

Thank you!!

Apr 30, 2009
Rating
star
not worth the cost
by: Anonymous

I bought the washer for my daughter, gave what I thought was expensive for the washer. Machine will not drain and repairman quoted me a price of over $200.00 plu s freight for part. I will not purchase another fisher paykel product.

Apr 19, 2009
Rating
starstarstarstar
efficiency
by: blekenbleu

We bought our GWL10US in 2001,
both because it uses less water
and because it spins faster,
saving dryer time and cost.

Transmission failure are pretty rare,
never having any with 30 years of Whirlpool.
It is an easy washer to work on, but different
so parts are not stocked locally.
The diverter valve failed (broken plastic) in 2007.
Since that part seems under-designed,
we keep a spare.

The inlet valves are now leaking.
$75 seems a lot for mostly plastic parts..

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Consumer Washing Machine Reports.





footer for washing machine reviews page