Bosch Nexxt Series 100

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Bosch Nexxt Series 100

by Rhonda Schmidtke
(Port Neches, TX USA)

I am very disappointed in this machine. Replaced one that was working just thought I would join in on the "energy efficient" idea. There is not enough water dispensed to clean. My towels smell musky and like mildew and it takes forever to wash a load of clothes.

I have even cut down on the amount of laundry I wash at a time. That does not help and the tub smells horrid. I feel so ripped off because I purchased a Bosch on their reputation. I would never advised to anyone on the purchase of this machine.

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Bosch Nexxt Series 100

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Oct 08, 2009
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Stinks (literally)
by: Anonymous

This is my first front loader and my last. It smells awful. Started stinking in less than a year. I always leave my door wide open and clean around the door seal. I paid $800 for this thing and can't stand it. Front loaders are a joke. How can a machine with so little water do a good job of cleaning your clothes? It doesn't. Takes an hour and a half to do a load of clothes. If you like mold and would like to make a career out of washing clothes, then get this washer. My new top-loader is arriving on Tuesday. I have only had this machine for two years and have to junk it. Bosch does not respond when you complain.

Apr 30, 2009
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This is the worse buy I have ever made
by: Anonymous

My machine is only 1 1/2 year old and smells like something died in it. I called Bosch and of course they will do nothing except tell me who in my hometown to pay to come out and fix it. I tried all the little "tricks" they told me and nothing worked. If this is a problem, why should I have to find something to keep the door open, which doesn't work anyway. Does anyone know how much it costs to replace the boot around the door? And do not waste your money on the "washing machine cleaner" that is a bigger joke than Bosch.

Apr 20, 2009
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Shakes so hard it's a safety risk
by: Anonymous

I bought this washer new in 2006. I am very grateful that I bought an extended warranty with it. With in the last four months, I have had a block weight come off the the back of the machine and go through the tub of the machine. It shakes so hard it knocks thing out of my cabinets mounted on the wall above the washer.

Because of the violent knocking and shaking when in the spin cycle, I have had to have the machine bolted down to the floor to keep it from tipping over. I have small children, it is a safety risk. The washer is installed properly and is level.

One of the service men told me he thinks there is a problem with the suspension on the machine that came from the factory. The first time I had the machine serviced, the drum, and pump were back ordered, took a month to get the parts in.

It is now April 20th. The repair company was going to come today and install a new door, which has come apart because of the bouncing and a new drum for the second time, however once again, parts are back ordered.

Sounds like another 2 to 4 weeks before it will get fixed. I have contacted Bosch, not there problem. I was told it is now up to the extended warranty company. Bosch, not willing to help. Customer service rep. David very rude. I will not buy another Bosch product again, or recommend it to anyone. Wish I had kept my reliable top loading Maytag.

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Apr 20, 2009
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Submitted by: Anonymous

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I bought this washer new in 2006. I am very grateful that I bought an extended warranty with it. With in the last four months, I have had a block weight come off the the back of the machine and go through the tub of the machine. It shakes so hard it knocks thing out of my cabinets mounted on the wall above the washer. Because of the violent knocking and shaking when in the spin cycle, I have had to have the machine bolted down to the floor to keep it from tipping over. I have small children, it is a safety risk. The washer is installed properly and is level. One of the service men told me he thinks there is a problem with the suspension on the machine that came from the factory. The first time I had the machine serviced, the drum, and pump were back ordered, took a month to get the parts in. It is now April 20th. The repair company was going to come today and install a new door, which has come apart because of the bouncing and a new drum for the second time, however once again, parts are back ordered. Sounds like another 2 to 4 weeks before it will get fixed. I have contacted Bosch, not there problem. I was told it is now up to the extended warranty company. Bosch, not willing to help. Customer service rep. David very rude. I will not buy another Bosch product again, or recommend it to anyone. Wish I had kept my reliable top loading Maytag.

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Apr 10, 2009
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laundry soap
by: Anonymous

It could be your laundry soap that is making the clothes smell. I buy a natural laundry soap that works great. As well the manual recommends putting 1 cup of bleach in and running a load without cloths on hot water every couple months. I also never leave my door closed I always stick something in it to keep it open.
I really like my machine.

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Bosch Nexxt Series 100

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Bosch Nexxt Series 100