Bosch Nexxt 500 Series

by brenna
(Lowell,IN,USA)

I have had the Bosch Nexxt 500 model washing machine for about a month now. I do not recommend this washer. I bought this model because it is supposed to be extremely energy efficient and eco friendly, along with many washing and spinning options that the traditional top loading washing machine doesn’t have.

The Eco-e function reduces water temperature and increases wash time. I don’t understand the point to this when one has a choice in water temperatures. Why not just select cold water wash with heavy duty wash instead of using the Eco-e button. Its seems a pointless function that sounded good at the store marketing level but was not what I expected for real life use.

My BIGGEST complaint with this machine is the cycle time. I have used other high end front loading washers at friends’ houses before and owned one of the first generation models and in comparison, this one takes forever. If you select the “XX sanitizing” feature , which washes towels and linens in extra hot water to make sure they are as clean as can be, expect an extra hour for the cycle! The cycle time is displayed right on the machine, and imagine my shock when I realized it was going to take 2 hours and 7 minutes to wash my towels! The only way you can wash anything for less than 57 minutes is by using the quick 25 minute wash feature which only uses cold water.

This is fine for my lightly soiled clothing I have worn only once but I wash a lot of towels and linens and work clothes and waiting at least an hour for each load really takes a lot of time. I also find that the spin cycle does not get as much water out of the clothes as other models and so far I have seen no reduction in drying time with the matching Bosch dryer.

I am really disappointed with this machine because I bought a front loader around 8 years ago and had expected that a machine this expensive and of a newer generation would perform better but it does not. The only difference with this machine and the older generation of front loaders is the cycle selections. There are many more choices regarding spin time, wash time and temperature but they all add more minutes to each cycle.

While I want to use less water and energy to clean my laundry, I also expect the new line of machines to be quicker and spin better than their previous counterparts. The one thing I do give Bosch credit for with this line is the nice array of colors.

Comments for Bosch Nexxt 500 Series

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Dec 16, 2013
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Regret Buying a Bosch Nexxt 500
by: Anonymous

We bought our Bosch W&D five years ago. We have owned several Bosch W&Ds in Europe and were sold on the brand, but this washer bought in the U.S. is not to the same standard. Makes me wonder if this was outsourced to another manufacturer licensed to use the name. We have the smelly laundry problem, especially noticeable when you put a clean towel to your face after a shower; the towel smells of that musty, sour moldy odor. Now, the fabric softener dispenser won't flush out during the wash cycle and there is standing water and product in it after doing a load. It is not plugged as I checked and cleaned it thoroughly. If you tip the dispenser forward slightly, the water drains out. Also, on the European versions, you can select to spin only, say for a hand-washed article, but the American models don't have that feature. Very annoying as my wife (a European) hand-washes and spins woolens and lays them flat to dry; it avoids a lot of expensive dry-cleaning.

Nov 06, 2013
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I like it
by: appmagic

Used this washer for 4 years still works great. Yes a longer wash cycle but does all the laundry it need and with less dryer time and uses less water. When I am done with a load I leave the door open. Never had mold or any smell issues.

Aug 13, 2013
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Bosch CLASS ACTION INFO
by: Anonymous

IF YOUR HAVE A PROBLEM WITH YOUR BOSCH WASHER PLEASE CONTACT THIS ATTORNEY. THEIR OFFICE HAS STARTED PROCEEDINGS IN COURT AGAINST BOSCH. SO IF YOU HAVE THE SAME ISSUES THAT WE HAVE WITH YOUR MACHINE- MOLD, WON'T SPIN & ON & ON PLEASE CONTACT THIS ATTORNEY & YOU WILL BE PUT ON THE LIST FOR THE PROCEEDINGS.

Eppsteiner & Fiorica Attorneys, LLP
12555 High Bluff Drive
Suite 155
San Diego, CA 92130

TEL: 858-350-1500
FAX: 858-350-1501
EMAIL: lsh@eppsteiner.com

Contact Person is: LUPO SURO HORN

They will email you a questionnaire.

Aug 08, 2013
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Class Action Suit against Bosch
by: Anonymous

We're disgusted with this mold ridden washer which is a major health issue. All the complaints I've read are all the complaints we have with both the washer & dryer. Bosch customer service & repair people are the biggest douche bags. There should have been a RECALL by Bosch. I'm going to due the leg work to find a lawyer to take on this problem. This issue is a huge contamination problem to the whole house & one's health.

STAY POSTED HERE hope others will do the same & bring BOSCH to court.

Jul 27, 2013
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Errors, Poor Design, Poor Engineering, Poor Performance
by: Anonymous

I've had my Bosch Nexxt 500 about 4-5 yrs. Web searched after new reports on front loaders and mold. While I don't have mold issues, I don't recommend and would not rebuy Bosch. I have had the unexplained errors mentioned, poor spinning, looooong cycle times, useless functions I've never used, minor hardly noticeable energy savings in my house. I don't live in a humid climate and my husband and I always leave the washer door open after use to let the air circulate ...it seems to have worked as I did a thorough mold inspection this a.m.

Jul 09, 2013
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I HATE THIS WASHER!
by: NancyP.

I too have the bosch nexxt 500 series. It does not spin my clothes out. They are still pretty we when wash finishes. This machines sucks! I do not recomment to anyone. my clothes are not washing properly either. my good polo shirts have blue stains on them from the tide detergent. and drum inside smells moldy after a few days not in use. I also hate that this washer takes over an hour to wash my clothes. PLEASE GIVE ME A NEW WASHER!

Mar 16, 2013
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bosch washer sucks
by: Anonymous

the bosch washer sucks!!you have to get on your knees to fill it with laundry, it shakes the house when it spins out and its in the cellar!! it doesn't clean the clothes, it smells. it was the biggest waste of money i ever spent.

Feb 25, 2013
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Spin cycle and mold
by: Tracy

I've been trying to figure out what I'm doing wrong with my Bosch Nexxt 300 machine since we bought top of the line - clothes are wet after spin cycle and no option just to re"spin" - now I see I'm not alone in this. Bosch customer service couldnt help, nor the dealer we bought it from, I will just spread the word that Bosch is not the washer to buy

Feb 21, 2013
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Biggest Heaviest Piece of Junk Ever
by: Kristie

We've had our Bosch Nexxt 500 for two years, the first week was fantastic, after that, major buyer's remorse. It constantly throws the E:02 error code, sometimes as much as six times during the 25 minute cycle. Yes, I've removed the front panel, unscrewed the drain plug, soaked up four towels worth of water only to see...NOTHING clogged or dirty. Yes, I've also checked the hoses for kinks, and blockages, there are NONE. We've made due with this thing because once you spend over $675, you don't want to just toss it out. Hate it so much, I'm really considering using it for target practice before they take it away and deliver my new TOP loader Whirlpool. Bosch got the only money they will ever get from me.

Jan 22, 2013
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Errors constantly
by: Anonymous

My wife and I hate this washer. Errors E02 every other load. Loads are small, medium or large. Washer is level. Going to bite the bullet and get a standard mechanical top loader.

Jan 20, 2013
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No Bosch for me next time
by: Anonymous

Wish I had never read the reviews convincing me this was the washer to have. Mildew, clothes twisted into knots, water left in the tub. Busy mom with no time for costly, poorly engineered products. Love my Bosch stove but they can have the washer back!

Nov 23, 2012
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Love our Nexxt 500
by: Anonymous

the best washer ever, have it for three years and not a single issue, our whites are white and yellows are yeloww... who cares about hour extra time, if you spend less hydro and you get clean stuff. RTFM and enjoy what you paid for :-)

Oct 20, 2012
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n
by: Anonymous

Our Nexxt 500 washer and gas dryer work very well. We have had them for at least 5 years and never have had a problem. Maybe we get different models here in Canada.

Aug 28, 2012
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Smelly Wash
by: Anonymous

Same here...mold all over the seal to washer door, even after running with just bleach or vinegar. Clothes smell, washer smells.

Wonderful when you have guests and have nothing to offer them but stinky towels. It takes a day to wash sheets since they become wadded into a ball and the sensor cannot tell if they are dry and you must monitor the sheets to turn the dryer on numerous times.

AGGGGHHHHH -- Class action suit?

Jul 16, 2012
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Junk...
by: Anonymous

We have had the Nexxt 500 series for 2 1/2 years and I wish that I'd never suggested it to the husband. I had a Bosch dishwasher and couldn't be more pleased. However, after purchasing the washer and dryer combo have totally changed my mind about Bosch. We have had the repairman out several times because the washer doesn't spin out completly, and there are also times that I have to hold the washer down while it runs and shakes through the spin cycle. We were told to put throw rugs down on either side of the washer to prevent the machine from ruining the woodwork and trim on the laundry room floor and cabinet. Not an answer, but so far, that's all we've gotten after 3 visits from the certified repairman.

Apr 18, 2012
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Piece of Crap
by: Disappointed

This is the worst washer you can purchase. We it bought as replacement to our 12 yr old Maytag and have been upset with spending such a large amount of money on such a poorly functioning washer. Often items need to washed twice to clean properly and we always have to run the extra rinse cycle. The supposed savings in energy and water never materialized and if you want to wash a pair of jeans the washer will not spin. Will never buy anything by Bosch manufactured by Bosch again.

Mar 27, 2012
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Paid More in Repairs than its Worth
by: Teresa

Wash cycles are VERY slow. Also, I get an error message if I wash too many towels. Last night, I figured out the drainage hose was clogged from the sludge that develops from soap/softener. If the machine isn't getting the water out of the clothes, try cleaning this hose. I have also had the dryer repaired about 3 times because it stops heating. It is also very squeaky. I wouldn't buy another Bosch.

Feb 11, 2012
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Junk!
by: Derek

I to have had most problems that everyone else has had, I think they should have recalled them.

Dec 20, 2011
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Class action against Bosh company - Why not?
by: Anonymous

The Bosch washer and dryers, small combo size, have been installed in new condo building in the most luxurious buildings in New York. I am hearing very bad evaluation of both, especially of the dryer.
What I do not understand, only reading all negative comments on this site, that nobody so far has launced a class action against the Bosh company. This is extremely profitable company which produces a lot of other expensive items,well beyond home appliances.
If only 50% is true what people write about this company home appliances, a class action should be taken and force this company either close their shop or return people the money they spent on their defective products.
I wonder why some lawyers do not pursue an action against the Bosh company. They can make a lot of money as thousands of people cannot lie, the machines can be tested by experts to confirm or dispel the negative evaluations. If a car company had produced such defective products, there would be a recall or any punitive action against it.
Pls help me understand while the Bosh company can continue producing something that does not serve its purpose, costs a lot of money and insults the intelligence of ordinary people. Many thanks.

Dec 03, 2011
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i've had mine for 5 years
by: Anonymous

not sure what all the fuss is about. i was searching to buy a new discpencer lid for my washer because when i moved 3 years ago, the movers broke it. so i was finally going to get if fixed and i saw this blog. i absolutely love my bosch nexxt. i have 3 young boys and we wash clothes almost daily. it is very quite, effecient and problem free. the only issue is spinning when we wash a lot of towels or blankets. it sometimes is hard for the washer to spin because its a front loader and all the weight is at the bottom so i can't get an even spin. so i just adjust the towels and i am usually fine. i also have to strategic in how i wash towels/sheets. i have only had 2 to maybe 3 instinces when it didn't work out of a thousand plus. it wouldn't spin and i had to take out the towels and ring them out and re-spin. but again i don't think its a bosch issue but a front loader issue with simple physics. outside that, it works like a charm. my water bill is never high, i have low energy bills (accoding to duke power's website for my city i am always on the bottom end of average.) i would never buy a top loader again. they only thing i would of done is buy a bigger front loader and see if there is anything that can be added to the machine to help w/spinning. outside that, i am completely satisfied after 5 years of a lot of use.

Nov 15, 2011
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E027 code, and buy the extended warranty!
by: Northeast

I pushed the start/stop buttons a few too many times this morning and got the e027 code. Unplugged machine for awhile. Plugged back in, still had code. Turned to off. Sat here for awhile, reading comments. Went back to machine opened door,then shut harder. Machine works fine again.....

I pour a little vinegar across both softener and bleach dispenser frequently, and in summer after I have washed a load and removed clothes. I have not had a mold/mildew problem. Also wipe out gasket and as much water as I can find, both in the soap dish and inside machine all around the door.

Keeping my fingers crossed, these sound like very touchy machines. I have had mine two years now and no problems, but missed out on buying the extended warranty, something everyone should do.

Nov 10, 2011
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Long Cycle Problems
by: Anonymous

I too am quite disapointed with the Bosch Nexxt 500 series washer. I purchased the machine about 3 years ago along with an extended warranty, but thought that I'd never have to use it because it was a high-end quality machine. Boy was i wrong. About a year ago a hose for the cold water was leaking & of course the repairman had to order the part & waited about 2 weeks. The machine also has serious timing problems. Most of the time, it takes me about 2 hours to wash 1 load. At its worst, it has taken me over 3 hours to complete 1 load. Also, it has spinning issues & lots of times the load is done & soaking wet. So, I try to just spin, which is not possible on this machine. I have wrung out clothes by hand & thrown into the dryer, which takes forever to dry. Also, I cannot wash a comforter in this machine, which is really not a good feature of a good machine. So, I am going to forgo calling the repairman after reading all of the negative reviews & purchase a machine that will definitely not be a Bosch.

Oct 06, 2011
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Very pleased
by: Surya619

I have the Bosch washer/dryer nexxt 500 series for now almost 3 years and use it ALL the time.
I NEVER had a problem with it. Of course after one washes the laundry one has to leave to washer door open so the moisture can evaporate adn it does not get mold or rust, but that should be common sense. The time to wash the washer shows in the beginning is not necessarily the time it needs to wash. According how big the load it, the time gets adjusted during washing. It usually needs less time. The extra sanitary cycle needs 2 hours, but then I am sure my linen is clean.
It saves water and energy
I am also very happy with the dryer. It dries fast and well. Love it! Recommend it.

Sep 29, 2011
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Americans stick with your front loader!
by: Anonymous

I grew up with front loaders in Germany and bought a bosch 500 series after I washed with the top loaders for a year here in the US. They are the biggest crap ever, typical US! But that is what you're used to and that is what you should stick to because you can't appreciate the other!

Jul 28, 2011
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Bosch next gen 500 washer junk
by: Anonymous

I have had this machine about two years and it has been nothing but a headache. It is totally tempermental. I have spells when it will not spin, and then it will suddenly work fine for months. Now, it will begin a cycle and go immediately to spin but it actually does never spin, it only drains and stays stuck!

I wish I had just purchased a simpler, less expensive model of washer. I payed $900 for this machine that was supposed to be so much better--it has done nothing but frustrate me and I end up at the laundromat!!! It should be recalled and money returned.

Jul 27, 2011
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Washer counterbalance fallen
by: Ray

The smell can be combated with Affresh washer tablets and the tangled laundry can be unfurled in the dryer but then there was this unbalanced spin cycle business that caused the washer to bounce around moving it as far as two feet in any direction. Finally after 1 year of the madness, the washer was leaking water underneath.
The repairman found the right concrete counterbalance broken off and on the floor of unit; and with the violent vibrations, the boot of the washer ripped, hence, the water seeping underneath the washer. If anyone else has a violent vibration with the spin cycle and the washer is perfectly level, I recommend checking out if the washer is still balanced with the counterbalances.

Jun 15, 2011
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Follow owner's guide instructions
by: Howard

Our units do not get a lot of use, but even so perhaps I can make some helpful observations.

1. To handle the mildew problem, make sure you dry off the door, gasket (especially), and access area at the top after each load.

2. Leave the door open for at least an hour after the wash is done. Remove the bleach/softener tray at the top and after drying it and the recess leave it out to dry and leave the access door open.

3. Bosch recommends doing an empty, bleach-only load at intervals. Do it twice as often as they recommend. This should solve mildew problems.

4. Use only HE detergent, period, and do not use too much. The container cap with most brands has fill-to marks, and follow those guidelines.

5. The inlet hoses one uses with washers can split and leak, so when you are done washing, turn off the water supply to those hoses. That will make them last a longer, and will also eliminate any potential disasters with the washer itself leaking during non-use periods.

6. Clean that lint filter. It should be lint free at the start of any drying load.

7. Use a long, slender vacuum attachment to occasionally clean the recess into where the lint filter normally fits. Use a flashlight to check that area.

8. Make sure that the vent pipe for the dryer is solid metal and not plastic or corrugated metal. Make sure that only two 90-degree elbows are involved.

9. Use a long vacuum cleaner hose (fabricate one if needed) to clean out the pipe from the exit end at least twice a year.

10. Clean the two sensors next to the door on the left side monthly, with vinegar, and wipe them down with your dry fingers after each load.

We have had no repair-required problems with our washer, although on a few occasions it has failed to run the selected super-fast spin cycle. Just selecting the spin-only function to give it another try did a quick re-spin at the required speed.

The washer does have some issues with the front panel indicator, which seems to have a mind of its own. The time-left function is nearly useless, and the machine rarely runs as long as the indicator states.

We have had the dryer serviced twice, both times for it simply failing to start up and work. The work was done under full warranty the first time, but only partially with the second. The dryer has also run too hot on two different occasions, both times with a timed cycle selected. It has not done this with any of the other settings.

We never run either machine with nobody in the house, because we want to avoid having either a fire or flood. Once the machines actually start to give us real trouble we will obtain replacements. They will NOT be Bosch models, however.

Jun 01, 2011
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Bosch next 500 caused house fire
by: Anonymous

Our Bosch next dryer was only three weeks old when it caused a major house fire. Our house was destroyed by smoke damage. I understand that Bosch is no longer manufacturing full size dryers / washers. No wonder.

May 12, 2011
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Too Late Now!
by: Anonymous

We just purchased a new home and purchased the Bosch Nexxt 500 from a friend of a friend. We should have known from the price that there must have been something wrong, as she sold both the washer and dryer to us for the price of one. I washed my first load of clothes yesterday and was very disappointed that it takes so long to wash items. Lucky for me I was washing large loads, so i didn't have any problems. But I couldn't figure out for the life of me, how to get it to just spin only or to find a cycle that didn't take an hour or longer to wash. I wish I had done my homework on this machine before we purchased it. There's no way, I would have taken it off her hands. Oh well, looks like we'll be making one more purchase sooner than expected.

May 12, 2011
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Any scruples at Bosch?
by: Alley Cat Ohio

Agree with all comments on this page. Engineers must wade through a mine field of patents as they design these things - that is the only excuse I can think of for this poor design. I hope Bosch will feel embarassed enough to pay some patent holder a royalty to fix future models, or they will be out of business.

May 12, 2011
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Not Happy
by: Anonymous

I too thought I was purchasing a "top of the line" washing machine. I've had my Bosch Nexxt 500 Series for over a year and I certainly wish I had done more homework before purchasing this machine. It takes forever and I swear my whites are no longer bright. Even bleaching often, my husbands t-shirts look gray. Sometimes the wash does not spin out dry and the only way I have figured to re-spin them is to start the wash all over again.

May 06, 2011
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Piece of crap!!!
by: Anonymous

Wow! I'm not alone. After reading all these reviews I now see that I didn't just get a lemon - there's not a decent machine in the lot. I luckily purchased an extended warranty when I bought the machine 23 months ago. I work away alot, so the machine only gets used about 50% of the time. Each time I was home, I'd have to have the repair guy out. After his 5th trip out and still the fabric dispenser doesn't work, the loads take forever to finish - if they don't stop part way through flashing an error code. Most of the time the cloths don't spin out. I finally today got the okay to get a new machine. Ofcourse, my extended warranty won't replace the full value of the machine. I lose 20% for depreciation - imagine! Just a piece of crap from day 1. So now I'm on here trying to figure out which machine I dare get. I can guarantee you one thing - it won't be a Bosch. In all fairness though. I did own a Bosch front load before and loved it, so I was just stunned when I ran into this problem. Anyhow, I'm gonna keep on looking for what to get. Good luck everyone.

May 06, 2011
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Dials & Knobs Rule
by: Anonymous

Bosch WFMC3200UC. Piece of junk. Avoid. Mildew towels and clothes. For an entire year I thought I smelled and it was the damn machine. Replaced a motor after having one month. Now the door is locked and the clothes are stuck at the end of the rinse cycle. My suggestion, given all our appliances, is to avoid electronics by all means. Get appliances with mechanical knobs and dials. My mother's stove and refrigerator still work at 50 years! If the dial breaks, you spend $5 and get a new dial. If the electronics break, you get a repair person and a $250 electronic control panel.

May 06, 2011
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Nexxt washer
by: Anonymous

the Nexxt washer sucks !!! it has been acting up when it needs to spin for a year now.lately , it does not want at spin at all , maybe 2 out of 10 tries. took it apart , all the connections are tight. the problem must be with the firmware in the controller.
I spend $ 800 for a washer that lasted 3 years.
and the service guy ( recomended by Bosch ) wants $99 to show up and $12 per 6 MINUTES. Plus parts !!

I said **** that and got me an LG

Apr 15, 2011
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Bosch Nexxt 500 Plus Series Washer
by: Ripped off

We bought an expensive Nexxt Series 500 washer and dryer pair thinking that we were getting a high quality product and at the same time helping the enviroment. Instead, we got a total piece of junk where Bosch customer service will not stand behind their product even though they know (washer smells and will not operate after water fill)that they have a built in defect as substantiated by countless similar complaints on the internet. There should be a class action suit against such as careless company. Do not buy anything from this company. BTW: the quoted cost for repair is over 1/2 the price of a new unit. This is one for the landfill. Bosch sucks!

Mar 28, 2011
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Cold Water Control Valve
by: David

I've had my nexxt series 500 washer/dryer about 3 years and have had to have it fixed twice, and it needs it again. The cold water control valve is leaking again. Arghhhh.
It also does not spin correctly for small loads.
The dryer rolls the blankets and sheets in a ball, which means the center of the ball is wet. As for winkle control? Forget it. We keep the iron handy.

Mar 13, 2011
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BOSCH WFMC3200UC
by: Anonymous

I have had my Bosch Nexxt Washer and dryer for 6 years and have had numerous problems with both. The washer control panel is cheap plastic that constantly cracks because of the violent spin cycle. The door is cheap plastic that is also cracking. Now the drain cleanout is leaking and there is nothing in the manual to troubleshoot this. I'm sure I could become an appliance technician after the number of repairs I have done myself on these appliances since the warranty expired.
The dryer has a reset button that needs resetting every time a load comes out cold. Stay away from Bosch appliances unless you like repair bills and greif!! I WILL NEVER BUY A BOSCH ANYTHING and would encourage you to do the same.

Mar 05, 2011
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Stinky Laundry
by: Anonymous

I have one of these 500 series monsters and HATE it.

Dirty laundry comes out smelling worse than when it went in. I do not know if the it isn't pumping all the wash water out or if it is a mold problem, but there is black mold all around the door gasket which I have tried to remove with swimming pool clorine w/o much luck.

Mar 05, 2011
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Ughhhhhh!!!
by: Anonymous

Wish I had found this site sooner. Our 500 front loader is a little over 1 year old, of course out of warranty. I stupidly tried to was a rug by itself and all hell has broke loose. Granted I can accept some responsibility for washing the rug by itself, but the fact that I've waited 2 weeks for the only Bosch repairman in the entire state of GA is just ridiculous. I never would have purchased a product that is unserviceable. Buyer beware. Even the guys who advertise "WE WORK ON ALL BRANDS" won't touch this thing with a 10 foot pole. SEARS - repair man laughed and said "Good Luck!". GE - customer service said, "all brands but that!". Go pound sand basically. BOSCH customer support, should be renamed customer no support. Even had appliance sales reps contact repairmen that work on the side for extra cash and all said the same thing. I've never seen anything like it.
I'll be making a copy of all these complaints. I smell a class action in the making!

Mar 05, 2011
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Hate Mine, Too!
by: Anonymous

I had an LG that I loved and wanted to buy another....but the salesperson talked me out of it saying that if the LG needs repair, I'd be w/o my machine for weeks cuz it's so hard to get parts. Silly me for believing him...I'm sure he was just trying to get me to buy a Bosch because he was probably in an incentive program from Bosch. We had the repairman here within weeks of getting it and the door still doesn't lock unless you push it half a dozen times. The clothes are soaking wet after the spin cycle and neither the dryer light nor the one on the washer go off automatically. You have to go turn it off manually. And they call it energy efficient?!!!

We are selling the house that has the LG in it, and I want to keep those machines and get rid of my almost new Bosch... I guess I'll just have to hope the LG lasts longer. I find them to be much more enjoyable to use and the clothes are cleaner much faster!

Feb 16, 2011
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Door seal
by: Mary

We have had a Nexxt 550 series for about three years, but our problems are a little different than the ones here.

Yes, we have to babysit the washer too: annoying that the E:02 error message beep sounds like the end-of-cycle beep: you think your load is done, go to the basement to check, and you still have an hour to go.

But the worst problem I haven't seen here: we don't have the mold problem with the door seal, because we can't keep a door seal intact. In three years, we have replaced the seal four times, at $200 a pop. As my DH pointed out the other day, once more, and we could have bought another washer by now.

The last time, the seal lasted three weeks (it was replaced on Halloween and torn by Thanksgiving). The tear gets bigger and bigger, socks slip through it, water leaks, and then we call them. Four times so far.

The technicians predictably have no idea why: one chuckled and said "Oh, you just have to replace them once a year or so, like tires." Another suggested we were overloading the machine. I have no idea, but I'm at my wit's end. This isn't some yard-sale purchase: I did my research! But I'm really frustrated.

Feb 16, 2011
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A total waste of hard earned money
by: Anonymous

What an absolute piece of way overpriced piece of crap. a creek with a washboard is still better!!!!!!!!! Bosch Engineers need to go back to school

Feb 05, 2011
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machine vibration
by: buddy

I am very dissapointed with the bosch 500 washer. Purchased sept. 2009. I still cant get it balanced .Luckily i purchased service contract and had technician come out and professionally balance it.(still shakes bad!)When i called on my lowes warranty they made appointments 2 different days in a row with me and never showed up or called. Finally some one showed up on the third day ( sorry customer service! If i would of had to pay out of pocket it would have been $142.00 and luckily have over 3 yrs left on warranty.The technician said that the bosch washers are very hard to work on. I have always bought whirlpool appliances in the past and never any problems. No more bosch products for me!

Jan 07, 2011
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Unhappy with my Bosch
by: Anonymous

I am so disappointed with my new Bosch 500 series washer and dryer. I would sell them if I could get a good price. I have nothing good to say about either product. I have not had a set of sheets come out of the dryer without tons oF wrinkles and if you try to dry a blanket or two they roll into a ball and the sensor says they are dry but the center of the ball is still wet. I take them out and unroll and try again, same thing happens. Talk about waste of energy! I end up taking them out and hanging them over something to finish drying. There is no way to dry sheets or blanets correctly. As for the washer forget trying to wash a comforter or a single thick tablecloth. It will not go into a spin, therefore, you pull out dripping wet items. I have to take comforters to the laundry mat. I cant believe I spent this kind of money and I have to go out of my house to wash my comforters. I have tried their suggestions and put a comforter in the washer with some towels to get it to spin, all I end up with is a dripping comforter (that weighs a ton) and dripping towels. There is no way to get the water out. I thought I was getting top of the line products instead I got two lemons. I have used many front loaders and loved them so I know the problems must be the Bosch brand.

Dec 31, 2010
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OK product
by: cn90

Dec, 31, 2010,

We have had this Nexxt washer (WFMC3200UC model) now for 5 years (bought new in July 2005). Only a few problems:

1. Dock Safety Lock needs to be fixed when only 3 months old.

2. As someone above posted with Bosch supply hoses bursting, the day I installed the washing machine in 2005 and looked at the hoses that came with it, I said no, the hoses are such low quality that my instinct told me NOT to use them. And I was correct!
I use brand new SS hoses from Home Depot (made by Watts), so far so good.

3. The latest problem is: after a wash cycle and after the clothes have been removed, about 3-4h later, there is water pooling at the bottom of the drum, so my guess is defective "Fill Valves", about $25 and $16 for Cold and Hot Valves:
http://www.repairclinic.com/Shop-For-Parts?s=t-wfmc320-0uc-%3d%3d

This may be the problem people have with their "stench" smelling because water fills the drum after a cycle (because of defective Fill Valves).

Anyway, replacing the Fill Valves is a straightforward business.

Cam
Omaha NE

Dec 30, 2010
Rating

Angry
by: Anonymous

I bought this set after careful research into energy savings and consumer reports. Wow! What a disappointment to say the least having spent so much money. The washer takes what ever amount of time it wants up to 3.5 hrs sometimes. I am using less than 1/4 C of HE detergent because of their "sensors" and I do not think that it is getting the clothes clean and rinsed now. At what point are we running the machines for their satisfaction as opposed to doing what they were invented for.......washing clothes. The dryer leaves wet spots in the clothes so that I have to sort through each piece to see what has to be thrown back in and dried again. They told me the sensors develop a film from the dryer sheets and that is what causes that. Since I do not use dryer sheets and had only done 12 loads at that point they could not come up with a better answer. Also the washer does not always spin out leaving me with soaking wet clothes that have to be respun. Love having to babysit the wash. Might as well have the old wringer back. Have asked Bosch to have them take my washer/dryer back but they have refused claiming it is all my fault??? Baloney, I have been washing clothes for too many years and I know a bad product when I see one. Yes, and mine is starting to stink too even though I leave the door open.

Dec 30, 2010
Rating

Bosh Washer/Dryer 500 Plus Series
by: Shirley Edge

I am returning my Bosh Washer/Dryer to the store and getting another brand. The washer has mildew around the seal although I leave the door open and dry after using. I have been told that eventually the mildew will be on the inner plastic tub and can't be gotten off. The washer has actually leaked water. The dryer makes loud noises and the Steam cycle is unsatisfactory. I also, have a Bosh dishwasher ShX57C model and the tines and racks are constantly coming off - I am very unhappy with Bosch appliances. On the positive side, the dishwasher is very quiet and cleans well.

Dec 30, 2010
Rating

Bull on Bosch
by: Bull on Bosch

What a piece of S@#$%!

Oct 23, 2010
Rating

Same old, same old...
by: Anonymous

We have a Bosch Nexxt 500 Series washer that worked fine for the first 3 1/2 years--although we had to get used to the long wash process. Now we can't get the thing to finish cylcing and it won't do a spin cycle. Our "Bosch certified" technician has no idea what's wrong with it and said he was going back to his office to check her compter information. That was a week ago. Haven't heard from him since. After reading everything here, I am going to junk the darned thing and just buy a regular washer that I can depend on. This is ridiculous.

Oct 14, 2010
Rating

my problems and soloution to smelly clothes
by: Patrick De Carmo

I would not buy this machine again--sorry i did not get the LG.

To some of you who have problems with the smell of the clothes: you may want to have your machine drain in a sink insted of connecting the drain hose directly to the drain.

My only problem so far is that: the water hoses supplied with this machine is crap, the cold water hose busted in less than a year causing damage to my home.

I am now having problems with the Dryer: no heat and the service man has been to my home twice.

"The Bosch machines is a repair mans dream"

Oct 11, 2010
Rating

Bosch Washer Problems
by: Anonymous

Hello! I am an appliance repair man from south central Pennsylvania. I work on all brands and all types of washer machines. The Bosch Front Load washer is one of the best available.

90% or more of the problems I am called out on for the Bosch front load washer can be traced to USING TOO MUCH SOAP and/or USING THE WRONG TYPE OF SOAP.

HE DETERGENT MUST BE USED. No if's, and's, or but's about it. Also, USE NO MORE THAN 2 or 3 TABLESPOONS of detergent PER LOAD. If the wrong type or too much of detergent is used it will cause: LONG WASH TIMES, ODOR/MILDEW, POOR WASH RESULTS, MACHINE VIBRATING/WALKING. In extreme cases the machine will not be able to complete the cycle. Long term, improper detergent usage will cause the main bearing to fail, which is big money to replace.

Conclusion: I have seen hundreds if not thousands of Bosch frontload washers, and most issues can be remedied by cutting back to 2 or 3 TBSP or less, switching to a good, name brand detergent (NO HOME MADE DETERGENTS. I've seen more issues with STORE BRAND DETERGENTS as well). Your washer will thank you and you'll be happy will the money and aggravation saved!

Sep 27, 2010
Rating

Sick of it!
by: Cathy

I too purchased the 500 series about a year ago.
I absolutely hate them! The washer takes forever and I always have the E02 popping up on the screen. I did research these before I bought them and found little, but what I found was favorable.

I am going back to the good old top loaders that washed everything and anything in a half hour and never smelled mildew!

They should be taken off the market!! They are so expensive it is ridiculous. For once the old saying " You get what you pay for" is so not true in this case!!
Do Not Buy Bosch!!

Sep 15, 2010
Rating

Bosch Dryer fails to dry,
by: Anonymous

My Bosch Nexxt dryer suddenly failed to dry. Stops after a couple minutes.
I called one of Bosch websites' 3 recommended service men, OG Installation has come out, charged me $470 since June 10 2010 (today is Sept 14, 2010) and still, the dryer fails to dry.
Once every 6x it dries successfully. The repair man has been here for 3 hours, finally gotten the clothes to damp dry...have left...only to have me calling them 30 minutes later that the cycle stopped and still have damp clothes!
Bosch took a case complaint...but that's all.
I've paid for a dryer that fails to dry, I've paid for a service man to install parts that fail to correct the failure of the unit to dry, it's an ongoing irritation now and we're in our 3rd full month of repair efforts!

Sep 08, 2010
Rating

stinky vibrating junk
by: Anonymous

I bought in 2008 and did not like it from day one, no option to just spin,long cycle times. I had called Bosch to see if they would take it back they said NO, you should have done more research on the product before you bought it, thanks for your help. I also do not like the fact that the top counter space is not user friendly, the front sticks out so far that if you use the top for folding your back will be sore from leaning. It has leaked three times and can not find where the water comes from, you just find the mess. My laundry room is on the second floor and when it spins with the reduced cycle it shacks the house. Now the big problem is that the rubber gasket sticks of MOLD I have bleached it and that only works for a few days then it's back. When I bought this over price piece of crap the sales guy from bosch told me that the Mold problem was fixed with a new Mold free rubber material. they also tell you that you should leave the door open about 4 inches, how do you do this with a self closing door, we have to put a roll of paper towel in the door to keep it open. I will be talking to Bosch this week to see if they are going to change the door gasket under warranty, wish me luck.

PS
anyone want to buy a washer.

Aug 26, 2010
Rating

Shake, Rattle, and Wait
by: soccermom

We bought this washer because of the Bosch name, and we liked our Bosch dishwasher. Two months later our 2 1/2 year old dishwasher died. The repairs would be expensive, and the customer service was useless. I realized that we made a mistake to buy another Bosch product.

The first problem with this washer was the vibration. We have a second floor laundry room and even on the reduced spin options, it shakes a lot! The next problem is the time it takes to complete a cycle. If you put it on a 60 minute cycle, you expect it take 60 minutes. Not likely.
It adds time to all cycles 75% of the time. A load of towels often takes more than 2 hours.

Another issue with this washer is that it doesn't always fill with enough water. More issues? Yes: It doesn't always spin the water out, so I have to do an extra spin cycle. Also, clothes don't always get clean. And the smell of the inside of the washer is bad. (I even do an occasional bleach cycle).
Yes, we had a repair man take a look. And yes, I called Bosch. Less than 3 years later I'm shopping for a new washer. This time it will not be a Bosch.

Aug 25, 2010
Rating

TERRIBLE WASHER
by: Anonymous

TAKES TOO LONG. IS 3 YEARS OLD AND NOW STOPS MID-
CYCLE AND WON'T EVER COMPLETE A CYCLE! WON'T EVER BUY ANOTHER BOSCH. IT IS A PIECE OF CRAP FOR THE PRICE!

Aug 19, 2010
Rating

Bosch does not stand by its products - DO NOT BUY
by: Severely disappointed in North Andover, MA

Bought the Bosch Nexxt 500 series washer and dryer upon recommendation from the dealer and based on the eco-friendly and energy efficient ratings. Although we have not experienced the bad mold smell referred to below, we have had numerous issues with the door on our washer and dryer not closing properly.

The dealer has had to come out a good 7-8 times to fix it. And now after only having had the dryer for 2 years, the dryer engine has totally failed. The dealer came out and reported the information to Bosch, but all we have gotten from Bosch is a big run-around. Customer service is rude and ignorant and does not want to help you, even upon escalation of the problem within Bosch.

Interesting way of running a business & standing by your product. These machines are a piece of junk - DO NOT BUY!!!

Jun 09, 2010
Rating

Report Bosch to Consumer Protection Agency!!
by: JLT

We seldom use this machine, since it is in a second home, so it is definitely not overused. When attempting to start the machine, the cycle selector panel only lights up when it feels like it, so many times the machine cannot be started, because all electronics are dead. We have had situations when the door cannot be opened because of the same failure, as others have described. We have had multiple service visits from several Bosch-authorized service facilities. They have changed everything that can be changed on the machine, including all electronics,the power cords, and even the FCC-mandated anti-interference device, but the unit keeps acting up. They have also checked the electrical lines in the house, etc., and they still do not know what's wrong with the machine. Dealing with Bosch has been extremely unpleasant, since they have behaved in an arrogant and non-acccomodating manner; so they clearly do not want to deal with this machine. In reference to the long cycles, if your machine works, I recommend to use the Quick Clean cycle, which is good for most applications. The Regular and the Reduced Spinning cycles are also excessive, and are responsible for a great deal of the cycle lenght, so I would recommend to always select the Gentle Spin, which is equivalent to the regular spin in most other machines. Also, this machine needs to be perfectly horizontal in order to avoid the noise during the spinning cycle. Contacting your Consumer Protection Agency can be of help when dealing with Bosch.

May 19, 2010
Rating

Drain Doesn't Suck!
by: Anonymous

DO NOT BUY!
The 500 series is a complete waste of money. I too assumed that if I was paying the kind of money that I spent on this unit surely it was going to last.
The drain pump works @ 40% of the time. The other 60% it stops up and requires the user to remove the drain plug. Doing this pours water all under the unit soaking the floor and creating even more issues. As mentioned in other reviews, you will know the pump isn't working due to the horrific smells coming out of the unit.
Whatever you do, DO NOT close the door after running a cycle. This high dollar unit mildews in @ 10 minutes if you close the door. Once again creating further issues.
I reviewed washing machines for quote a while and got hosed on this one.
DO NOT BUY!

May 14, 2010
Rating

Used to LOVE my Bosch... now???
by: Nonsensely

I've had mine for over three years. It always worked fantastic. Fresh smelling, clean, nearly dry clothes.

Then, I moved last year, and that was the beginning of the end. i'm now experiencing all they symptoms listed above. The washer 'thinks' it's spun the clothes, etc., but alas, has not. Or, it stops mid-cycle and kicks off.

I've had a repair man out 5 times, and he cannot find the problem, because it's not 'throwing a code.' I think that when we moved the washer, a sensor was knocked loose or a spring stretched out? Who knows? I'm now taking my clothes to the laundry-mat or my daughter's place 140 miles away (she has my old GE washer that still works great).

May 10, 2010
Rating

upset with this washer
by: Merrily Rinehart

The Bosch Nexxt 500 was recommended to us due to are large family and it was the "Best" according to the sales person at Lowes. The Bosch Nexxt 500 was 2 yrs old and it broke down due to a spin cycle problem, getting the machine fixed was not fun and not cheep. Now are Bosch is 2 1/2 yrs old and the motor is dead! I have had washer machines that have lasted 14 yrs, a Bosch is suppose to be the BEST!! I still don't understand why this has happend, the man who is working on it said it was because of it being used and that is why the motor went out, well that makes a lot of sense huh?? So my review is very poor and I'm so upset that using this washer 2-3 times a day breaks a motor after only having it for 2 1/2 yrs. Sorry!!

Apr 25, 2010
Rating

No Problems
by: Anonymous

I've had the Bosch Nexxt 500 washer since Nov 07 (it's April 10 as I write this) and have had no problems. I've read several reviews of owners who have been having problems with mold and smelly clothes. I don't know what I'm doing differently but I've never had this problem. I use HE detergent, liquid fabric softener, and regular bleach. Once in a while I add Borax to a load to improve the effectiveness of the detergent. I don't have any of the door problems, spin problems or any problems, come to think of it. The only possibly negative thing I could say about the washer is that the cycles do take a lot longer than I would like. But I don't really see that as a problem. I love the time delayed feature. I can set the washer to start a load about an hour before I wake up in the morning. By the time I wake up it's ready to be dried. With such an efficient spin cycle, the clothes are usually ready to come out of the dryer before I finish my shower. It has a lot of wash settings including regular wash at multiple temperatures, delicates at multiple temperatures, quick wash, xtra sanitary, just soak, just spin, and more. It's been a great machine for me.

Apr 23, 2010
Rating

bosch machine customer-- not happy
by: Anonymous

I have a bosch and NOT quite at all and there's error every time we do a load, It's really a pain because hear the beeping go off and there an error on the machine and there not done right. And we also have smell on our machine it's really nasty smell in the machine, I leave the doors open when not in use and it still smells. And it does not rinse very well either sometimes. I would rather have my old top loader back instead of this thing that uses more time and energy..I never seen a machine that we have to drain or clean out some times- that's in the front of the machine, not easy to do - I don't think it's made to be cleaned properly. Not happy at all about it we spend alot of money on this bosch and not happy at all....

Apr 17, 2010
Rating

not pleased
by: Anonymous

I am not please with this product and I wanted to see if anyone else was having the same issues.

Apr 17, 2010
Rating

soooo loud
by: Anonymous

This is the loudest washing machine I've had the misfortune to use in my entire life. While it is supposed to be efficient, the small capacity is really not helpful as many more loads have to be done to get the laundry completed. Even though this is a new item in the home I just purchased, we are having to buy another set to get our regular laundry completed in as few loads as possible, and hopefully in a much quieter manner.

Apr 07, 2010
Rating

Not Happy with Washer
by: Anonymous

The Washing machine cycle is way too long. Most of the time, the linens are still soaking wet when the washer says finished. It says the washer is quiet when it is very loud. I wonder what the loud one sounds like. This washer is used at work in an elderly home. You only have 8 hrs to to laundry. Your lucky if you get all your laundry done in that amount of time. One of the service reps came out to our place and said that these Bosch machines are the best as they don't break down as much as the other models. I understand now that people who own them just junk them instead of getting them fixed. I would never buy a front loader again..

Apr 01, 2010
Rating

Suicidal washing machine
by: Anonymous

What piece of crap. Our bosch 500 sounds like a helicopter is landing on the roof when in spin cycle. Now it wants to walk across the floor and its trying to crush its own plug. I think it really is trying to commit suicide. I'm afraid it may short out the plug and catch the house on fire. Never again will we buy a Bosch

Mar 30, 2010
Rating

Wouldn't buy it again
by: Anonymous

I have read just a few comments. Bought my 500 nexxt series about a year ago. HATE it. The grey rubber abound the door has a gap which collects (and doesn't wash) socks ALL the time. I've had NO problems with smell, which I was afraid of, but the door is wide open at all times (except when in use, dah!) As for some clothes not spinning, I had this problem after about a week. Talked to the tech who came out. He said if you are not using HE soap (which I don't) that you have to be sure to use literally 1 Tbsp. What happens is the machine continues to sense suds in the clothes and tries to correct it for a certain number of times, but then "gives up" so to speak, therefore not completely spinning the clothes out. Since I've been aware of this, I make sure to use minimal soap and haven't had any problems. I HATE that I can't just spin something if I want to. Now, why don't I use HE soap. Well, after talking to the tech guy, turns out they are HE because they don't suds as much, there is a "chemical" in them which reduces suds, that same "chemical" is what was thought to create a residue on the machines and cause that bad smell. Hope I've helped some of you out with dealinig with your machine. I'll never buy Bosch again!!

Mar 29, 2010
Rating

Lemon
by: Kelly Wicker

I have had this washer for 13 months, and now I have just been told I need a new control board and pressure switch. I only do laundry for two and just the normal clothing, linen, etc. The door locked up and would not open, isearched rhe manual and found nothing about how to open it manually, finally an Internet repair site told me to open a panel and pu a cord. I called a repair man who"s diagnostic check said it needed a new main control board and pressure switch. I call Bosch and they inform
e I have to have certified Bosch technician come in order to get my $525.00 parts under their warrenty. Now I have to pay for another diagnostic check and even a longer trip charge. I will never buy another Bosch, for the cost of this machine you would think you would be getting a top quality appliance, all I got was a major headache!

Mar 26, 2010
Rating

Bosch Nexxt 500 Washer
by: Anonymous

We've had ours for almost a year now and just started having problems with the spin cycle... but it only happens when I wash towels for some reason. Everything else comes out practically dry and the towels come out sopping wet.
Other than this we've had no issues... No mildew smell ever... but I clean it out every month (they have front loading cleaning packets that you just run on the hot cycle) and I also leave the door open when I am not using it.

Mar 23, 2010
Rating

This machine creates disease!!
by: Anonymous

After spending big money on a BoschNexxt 500 and mated dryer a little over a year ago, the money on, especially the washer, was wasted!!! The mold growth and smell is getting to be unbearable. As with previous comments on this machine, it is on the grey rubber door seal. Never again for a front loader and this one is off to the dump!! Consumers are being ripped off, it's too bad Bosch isn't taken for a class action suit for the poor design of this washer!

Mar 13, 2010
Rating

Bosch Nexxt 500 Washer
by: Anonymous

I have the same problems with the Bosch Nexxt 500 washer . The mildew smell is there and there is water left in the machine after each wash. It is left on the inside gray ledge. There is also mold growing inside the window area. The vibrating is loud and shakes the apartment. The vibrating started when I first used the machine. I called the furniture store and they sent me a new one. I had the same problem. If I had known how bad it was then, I would not have exchanged it for another one. I am thinking of junking it. I have never had such a bad experience with a washer. It is a lot of money to throw away, but I don't want mildewy smelling clothes. There could also be health issues caused due to the mold.

Jan 24, 2010
Rating

Won't Spin and Takes Forever to wash
by: Maleficent

I agree with the previous comments that have been made. After Bosch's great reputation I am very disappointed in this machine. Because the control panel failed on my Maytag Neptune, I was content to have a dial/preset wash cycle machine. There is no spin cycle. Everytime I wash my husband's black corderoy pants they don't spin - at ALL. They are soaking wet. This happens if I use "cotton/sturdy" or the short wash. The manual says it's because the load can't be "balanced" because there is only 1 item so it shuts down the spin cycle. It also takes hours for each load that isn't "delicate" or "quick". With my kids we have towels, sheets, Levi's - all take over an hour. Maybe I should have paid to fix the control panel instead of buying this.

Jan 13, 2010
Rating

BOSCH Nexxt 500 Seies 1.5 YRS JUNK
by: Mark

Expensive Machine, high expectations, after 1 and 1/2 years the macine won't agitate or spin, had previosly experienced the same problems as others of the machine not fully spinning out water on some loads leaving the clothes soaking wet requiring the load to be completely redone. Had an inexpensive GE top loader for 18 years with no problems wish I had kept it. BOSCH is JUNK!

Jan 13, 2010
Rating

Dissapointed
by: Anonymous

I also am very dissapointed with the Bosch washer we bought both the washer and dryer from Lowe's which does not do repair work. We are having a problem with the door to the washer not shutting as some other people have described. We have had two different repair men out one said that it would get better as time goes by but it has not it is getting worst each day. The second repairman has order a whole new front panel but has not installed it yet, hope it works. We have waited about two month on the front panel. I too am very dissapointed with this appliance and would not recommend it to anyone. I would also be very interested in a class action lawsuit.

Jan 11, 2010
Rating

I love mine
by: Anonymous

I have had mine for 3 years now- without a single problem. They get the clothes VERY clean, and spin out just fine- almost dry- so the dryer doesn't take that long. The cycles show a long time- but that is the Bosch cycle and not the number of minues (i.e. 1:14 is not an hour and 14 minutes- its less than that). I wipe it down and leave the door cracked. I have a dog kennel and run 5-6 loads per day- of very dirty towels and hairy bed covers- and all are clean, and no problems.

Jan 01, 2010
Rating

Bosch Washer Confusion
by: Anonymous

Hi All -
I'm a bit confused as I have a Bosch Nexxt 500 series washer model WFMC3301UC, but it sounds quite different than the descriptions I'm reading. I've got no visible spring anywhere on the unit. In addition I have a SPIN selection on my dial, and can then press a button to select spin "max, reduced or gentle". These spin cycles can be selected and run as a spin only cycle, and only a couple of times in three years have I had it unhappy with the balance of a load (large mattress pad). Given a couple of tries, it slowly achieved speed and spun the large item. On max spin, the clothes come out virtually dry so that the dryer takes no time to finish them off

In addition I have no odor or mildew problem. The unit is in our home and we are very consistent with opening the door and leaving it open at the end of a wash, but no hint of odor or mildew for a family of three.

I will admit it takes an hour to run a load of clothes, but it seems very efficient with water and electric, and I just find something else to do while the wash cycle runs. Finally, the unit cleans our clothes remarkably well, smelling fresh with very bright whites and colours. The real kicker is that the unit is built in the USA, which I like and is difficult to find these days.
Is there more than one type of 500 Nexxt washer model? What we're reading just doesn't match our unit or experience.

Dec 28, 2009
Rating

My Bosch Sucks
by: Anonymous

I have the Bosch washer and dryer for over 4 years and have had the repairman out at least twice a year for the spin cycle and mildew odor. Now the dryer door won't stay shut. my husband says just get a new set but what a waste I had a used Maytag washer and dryer for 15 years with one repair call--BOSCH STINKS

Dec 01, 2009
Rating

spring and gasket
by: Anonymous

the spring and gasket have come off my 17 month old Bosch washer, leaving my basement wet and me stuck calling a repair person. Not only has this happend to me, but both my siblings who purchased these machines. Don't buy Bosch

Nov 28, 2009
Rating

Bosch nexxt 500 / spin probleme
by: Jean-Marc Lavoie

I have had my 500 series Bosch front loader
for 1 years. My problem is the spin cycle, I get the beep that the cycle has completed and I find dripping wet clothes.
Une vrai deception!

Nov 25, 2009
Rating

READ YOUR CARE AND USE!!!
by: Anonymous

YOUR ALL SOUND LIKE DUMB ASSES! YOU NEED TO READ YOUR CARE AND USE!! THATS WHY ITS SENT OUT!!! AFTER YOU READ YOUR CARE AND USE THEN YOU ARE GOING TO SEE THAT YOUR DUMB!!!!!!

Nov 21, 2009
Rating

Terrible Mildew Problems
by: shawn G

The internet is loaded with the same story as ours - this machine has a design defect! The odor that permeates your clothes and laundry room because of the lack of proper draining and mildew control within the machine is a tremendous problem. The engineers at Bosch really missed on this one. Don't buy this product before it is re-designed.

Nov 08, 2009
Rating

I HATE My Bosch 500 Nexxt Washer
by: Marley

I, like the others have had the same problems. Why in the hell should it take over an hour to wash a load of clothes that are just not that dirty! I particularly despise the fact that I cannot wash towels or rugs without having them sopping wet at the end of the load. To make things worse, there is no SPIN ONLY cyle, so I can't ever get the freakin items to finally spin out. I NEVER had these problems with my old top loader. What an absolutely stupid design. I didn't even check to see if there was a "spin only" cycle, because after all, what company in the world would be so dumb as to not include that as one of the washing options! Oh, I know! BOSCH! I will never, ever buy an appliance from Bosch again, even if their dishwashers have high ratings. Please, whoever you are, if you are thinking about being a Bosch - DON'T DO IT!

Nov 05, 2009
Rating

Bosch Nexxt 500 Washer
by: Cecelia

Don't buy this machine. Mine is 1.5 years old and has been a problem from the first month I had it. Wire spring around gasket keeps coming off and twisting up in the clothes. Three times in first year! Now it won't go through a full cycle. Just decides to fill and drain, maybe turn a couple of minutes on the XXXSanitary cycle. Piece of crap. Course it's out of warranty! Bosch says could be soap clog, to flush out, and to only actually use 1-2 Tablespoons of HE detergent. I have ALWAYS used HE detergent in lesser amounts than advised on the machine and in the manual (YES, I actually read it before using!). Have the mold in the gasket too, clothes stink, whole laundry room reeks of mildew. I hate this machine, I will NEVER buy another one of Bosch's products and will tell the world on every complaint site about this piece of crap, sorry excuse for a washing machine!! I paid wayyyy too much money for this to be happening 1.5 years into ownership. Can't someone help us recoup our losses from this company? I would gladly sign onto class action lawsuit. This product is obviously defective and needs a full recall! Well, I'd like to write more, but I am off to the local laundromat! Thanks Bosch. You stink!

Oct 22, 2009
Rating

Bosch 500 Series Plus Washer
by: Karen

I'm had my Bosch 500 Series washer for 8 months now. I went back to Sears after the first week begging them to take it back and offering to pay more for another washer - anything, just to get rid of this machine. Alas, I still own it. My biggest complaint is after the l-o-n-g wash cycle, I often find my clothes sopping wet. I was told that this series of washers works best with large loads and will not operate properly if the load is small to medium. They told me that I should have read the manual before purchasing the product. I've also washed a flat sheet, fitted sheet and 2 pillow cases in a load to find that it also didn't spin the water out. When I questioned Sears I was again referred to the manual, which states, "Always load the drum with large and small items together". Now I run around the house trying to figure out what I can throw in the machine to get "small" and "large" items in each load. If it doesn't spin, I have to run the whole cycle again - you can't just select a spin cycle. I really do hate this machine. Guess I'll start reading manuals before I make a purchase - who really does that??

Oct 12, 2009
Rating

Bosch washer and dryer mostly good.
by: Anonymous

My Bosch 300 series front loader has been a very good washer for the one and one half years we have owned it. It is quiet and seems to do a good job on getting clothes clean. There have been two or three incidents in which the spin cycle didn't function properly. This seems to occur with very heavy objects. I think they are too unbalanced and the washer senses this. I placed them on the manual spin cycle and they were O.K. I have not noticed any moldy smell with our washer. One annoying feature of the washer is the alarm beeper at the end of the cycle. There is no way to shut it off other than opening the door. The dryer's(NXXT 500) circuit board blew after the first 6 months of use. We waited for just about a month for the repair. Other than that, it has done a wonderful job.

Oct 06, 2009
Rating

SPIN CYCLE
by: Anonymous

I have had my washer/dryer for 16 months. My first front load washer.
I am hot a back flip happy camper but I'm not ready to shoot the washer YET. I do not have the moldy smell or vibrating and the cycles seem to work as the manual says it should. My problem has been the SPIN CYCLE, I get the beep that the cycle has completed and I find dripping wet clothes. Maybe if I buy a top load washer that will do only the spin cycle.
I have no hair left to pull out!!!!!

Sep 17, 2009
Rating

Very dissapointed
by: Dave

We bought this washer also on the recommendation that it was well built and reliable. They replaced the whole computer once and it is going out again. Now that it is off warranty the cost of trying to repair this again would be about half the cost of a new top of the line top loader. Thank goodness the top loader is coming on Saturday as we are in an error mode tonight. The repair person also showed us how to open the door if the washer broke - I suspect he knew how well the Bosch was engineered.

We also have fought the mold issue as mentioned by others. Each of our other washers has lasted well over 10 years.

Sep 15, 2009
Rating

Don't Purchase a Bosch
by: Anonymous

I have a Bosch Nexxt for four years now. I agree with everything negative said about this clothes washer. My fabric softner doesn't dispense, there is mold on the door seal, it gives error messages regularly (either E02 or E04), and I have to restart the whole load again because you can't start from where the error message started. I was talked into buying a Bosch too and at the time consumer reports didn't have much bad to say.

Sep 09, 2009
Rating

BOSCH Washer wfmc3200uc
by: Aleandr

I have BOSCH Washer wfmc3200uc over 3 years and now it is not spin. Called to BOSCH company customer service and they do not want to help and send you to a local dealer. Dealer prices are too high as to buy new Washer, also dealers does not know BOSCH (how it is working? Why it is braking? Completely are illiterate people). BOSCH USA customer’s service is not helping.
I do not recommend to purchase BOSCH products made in the USA or Canada or Mexico. If you want to have a quality your BOSCH should be made in Germany (Europe).

Aug 24, 2009
Rating

Bosch Nexxt 500
by: Arlene

This washer sucks. Mildew stench, doesn't clean, long cycles. I could hand wash clothes better than this machine can wash them.

Aug 14, 2009
Rating

Don't buy
by: Davis

I have had my washer and dryer for a year and I hate it. The dryer is doing ok, but notice yesterday it is squeaking when it turns. Now, the washer is awful I do not recommend it to no one.

It goes off through out the wash cycle and you have to steady push the button to keep it going. Before you wash begin washing any clothes you have to run a clorox cycle (recommended by Lowes Staff)so as the mildew smell won't take over your clothes.

I wish there was some way to make this better, because I truly dislike it.
Final thought: DO NOT BUY NO MATTER WHAT JD POWER SAYS.

Aug 12, 2009
Rating

A wasteful investment
by: Anonymous

I do not want this washer on the market. Bosch is screwing people over by continuing to sell this product. I have had this junk for 14 months. It has broken down four times. The first two repairs were due to the drum not spinning. The detergent dispensers are constantly full of water that smells like mildew, which is not surprising since my clothes smell like moldy rags. This last breakdown was due to the entire drum of water leaking out of the bottom of the machine onto our basement floor. Bosch refuses to replace the machine, as well as repair it, with each of my requests. I was told, "It doesn't sound like that big of a deal." Thankfully, Lowe's refunded all of my money because I purchased the extended warranty and no one in my area was approved by Bosch to repair it. I find that extremely odd since I live in a large metropolitan area. Without the extended warranty I would have to pay over $750.00 to get this repaired, which is 3/4 of what I paid for this. I am grateful that I can get rid of this thing. I will definately never by Bosch again.

Jul 08, 2009
Rating

Hate This Machine!
by: Anonymous

I have had my 500 series Bosch front loader
for 3 years now and can pretty much ditto what
others have said. This machine seemingly decides on its own how long the cycle is going to take.
Anywhere from 1-2 hours or more. The repair guy
had to come out within the first month to fix the door which never seems to close right.
Very limited choices in cycles too.
Also, the mold odor coming from this
machine stinks up the whole house.
I would never recommend this machine!

Jun 23, 2009
Rating

my new baby bosch washer/dryer
by: jamars

i did my home work on the front load machine so i know just what to expect .. so far i love the bosch 500 plus series .. every thing come out a lot cleaner . i do not need to baby sit the washer or dryer. i would never go back to a top load .. my top load washer had to have me baby sitting it ..things would get tangled up in the top loader

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Bosch Nexxt 500 Series

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