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Bosch dryer WTM3500

by jv
(UTICA, mi)

The dryer worked good for 4 years, but, at 4 years the drum cracked and needed replacement it was not under warranty and Bosch was not going to cover the cost the best they would do is 50% on the cost of the drum. Who ever head of a drum on a dryer cracking???? However, the worst part was the way we were treated no concerned for our needs whats so ever.

We have been without a Dryer for 3 weeks and the parts are expected in the middle of May Bosch refused to take the order until the part is here. Now who knows how long it would take to get the part and finally have it repaired. DON'T BUY A BOSCH YOU WILL NOT BE HAPPY IF YOU EVER NEED REPAIR!! We are buying a new dryer.

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Dec 11, 2010
Got the same problem
by: Mo and Joe

Looks like the drum cracked against the foam gasket at front of machine. About 4 years old. It looks as if the foam may have worn the turned bearing edge of the stainless steel drum away. Cut myself to ribbons removing the remaining shreds.

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